Founded 1991 • With Angi since April 2009
Amenities
Free Estimates
yes
Warranties
yes
Senior Discount
10%
Eco-Friendly Accreditations
No
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 130 reviews
TRACY H.
08/28/2020
James B.
07/29/2020
Danielle A.
06/22/2020
Excellent and professional as expected.
Description of Work
This is maintenance service per my annual contract.
Category
pest control
Service Provider Response
Thank you the [Member Name Removed] for your A rating! We work hard to provide the best service to our customers. We look forward to keeping your home pest free!Shirley W.
06/15/2020
Caryl H.
05/05/2020
They are careful in the surroundings areas of my home with regard to pets and the environment. So far we are satisfied with their service and would recommend them.
Description of Work
Termites rodent and snake prevention
Category
pest control
Service Provider Response
We treat each customers properties just like our own-thanks for the recommendation!Kate S.
02/22/2020
I’ve been using Master’s Touch for years and have always been very pleased with their technicians and their service. They have provided pest control treatment from bugs all the way to rodents. We have the same technician each time so he knows our property. Their office staff is always very friendly and helpful. Would highly recommend them.
Description of Work
Outdoor pest control treatment
Category
pest control
Service Provider Response
Thank you for taking the time to comment on your ongoing Healthy Home Solution Plus service. We take pride in providing exceptional service to our customers!John R.
12/13/2019
I had another contracted pest service that I had been using for a while. When I became aware of a hornet infestation in my home I contacted my service and they could not come out for a week which given the hornets were in the house was unacceptable. I looked for another service to deal with what I perceived to be an emergency. I found Master's Touch who provided immediate assistance over the phone and then sent out a service rep the very day to assess and resolve the problem. Because they were so helpful and responsive I cancelled my prior service and contracted with Master's Touch. Since that time I became aware of a subterranean termite problem and informed Master's Touch. They responded immediately, assessed the situation and recommended a comprehensive service which they then performed within a week's time. My experience with Master's Touch has always been positive. They provide prompt, professional service that meets your needs. I would recommend them to anyone.
Description of Work
Hornet infestation, pest control, termite control services
Category
pest control
Service Provider Response
It is so great to hear your positive experience with Masters Touch! We truly care about our customers and are glad you have received the type of service that meets your needs. Thank you for sharing!Kathy S.
11/12/2019
These rodents have been challenging. They originally scheduled 5 weekly visits. I would say we are going on 7 or 8 now. And they keep coming back, trying different things. They are persistent and determined for sure. They might have given up. After all, they already have my money. The owner has taken a personal interest and makes the visits himself. They are making progress. It seems that they have turned a corner. I am optimistic.
Description of Work
Exterminating rodents
Category
pest control, animal removal
Service Provider Response
We appreciate your patience as we work on solving the problem. Sometimes it can take different materials and/or methods as in this case, but our ultimate goal is to get the results you are looking for. Thank you for sharing your experience with Masters Touch!Ruth Y.
10/22/2019
Moved into home infested with Indian Meal Worms. Worked with Masters Touch for about 3 to 4 months to rid home of these tenacious worms by using pheromones to attract the males and neutralize those little guys. Worked as promised. With patience and technology plus knowledge, Masters Touch Pest Solutions solved the problem for good. It was worth the process and the time to have it done well and done right. I would recommend them to anyone. Payment options are available which has made the plan affordable and consistent. Yay!
Description of Work
Elimination of well-established Indian Meal Worms
Category
pest control
Service Provider Response
Thank you for choosing Masters Touch and allowing our team to help with the situation. The right solution can take time and we are glad that we were able to get the problem under control. We so appreciate your review and recommendation of our service!John R.
10/17/2019
Very well. The process was thoroughly explained to me. The service was provided as scheduled. I was given a walk through to point out not only monitoring stations that were placed and the Master's Touch rep also pointed out some other issues on my property regarding the draining of water from the foundation that we very helpful and appreciated. The person doing the service was actually the owner of Master's Touch and he was very thorough in performing the service and explaining to me what he was doing. He is very customer oriented. I have found this attention to the customer to be consistent at all levels of the company.
Description of Work
Termite control
Category
pest control
Service Provider Response
Thank you for sharing your experience with our team! It is good to hear that we provided a valuable service going beyond just the treatment of the problem. We appreciate your business!Mary W.
08/28/2019
We have regular quarterly service and this last time, it appears there was little or no activity with the mice feeding on the bait boxes.
Description of Work
Rodent control
Category
pest control
Service Provider Response
Glad to hear that the service is working well for you! Routine visits are the best way to keep your home pest free. We appreciate your business and for choosing Masters Touch!Frank S.
04/17/2019
The service was A1 as usual. They are promt, friendly, and thorough. FS
Description of Work
I had an ant infestation in the basement bathroom. I called Masters Touch on Monday afternoon and they were here promptly on Tuesday. Having annual service contract with MT is certainly the way to go.
Category
pest control
Service Provider Response
Hello and thank you so much for sharing your experience with Masters Touch. We are so glad that we were able to help you with your ant problem. A reoccurring service is a great way to keep your home pest free. Thank you for choosing Masters Touch to help with your pest control needs! Melanie D. General ManagerJohn R.
10/01/2018
When we contacted Master's Touch we already had an arrangement with another exterminating service however when we contacted them that we needed immediate service because hornets were infesting our house their response was that they could get someone their in 10 days. Since we were now having live hornets in our house and had incidents of people getting stung we did not feel that a 10 day wait was at all appropriate and contacted another exterminating service. We found Master's Touch. The contact at Master's Touch was immediately empathetic to our situation, arranged to have a service agent sent to our home that very day, and then stayed on the phone with me and gave me detailed instructions to investigate where the hornets might be accessing the house. Because of her proactive action we were able to locate the source of the nest and could direct their service agent when they arrived, Master's Touch provided prompt, empathetic and effective service and resolved the issue. We are no longer having live hornets infesting our home. We have retained Master's Touch for continued ongoing service.
Description of Work
Removal of hornets nest from the home. Hornets had found a way to build a nest inside siding and were getting into the house.
Category
pest control
Service Provider Response
We are glad we were able to respond quickly with your situation and provide the results you were hoping for. Thank you for sharing your experience with the team at Masters Touch! Melanie D. General ManagerTom K.
09/14/2018
Work was done timely, professionally and completely. Yellowjackets were eliminated totally within 24 hours of treatment.
Description of Work
Extermination of two yellowjacket nests
Category
pest control
Service Provider Response
We appreciate the opportunity to provide services and look forward to working with you in the future!Rosemary D.
07/12/2018
Wonderful. I highly recommend this company. They are responsive, prompt and professional. You call, they come quickly. We were able to resolve our groundhog issue. But they also provided remediation on our other issues.
Description of Work
General pest remediation...ants, etc. We also had a large groundhog that was creating a bit of an issue in our yard that none of our efforts worked to get him gone!
Category
pest control, animal removal
Service Provider Response
The team here at Masters Touch strives to provide our customers the best experience possible. We realize how important it is to handle situations quickly and with respect to our customers home and property. Thank you for sharing your thoughts. Please let us know if there is anything else we can do for you!Michael P.
07/02/2018
I wrote a review about this company on April 27, 2018. They did not perform the work to my satisfaction. I called the company and the owner and a technician came out and addressed the Carpender bee problem under my deck. The issue was resolved and I am very satisfied with this company so I’ve changed my review to an A and I would recommend them to anyone who needs pest control service.
Description of Work
Angie’s List will not let me amend my April 27 review so I am writing a new one
Category
pest control
Service Provider Response
We appreciate the opportunity to work with you to achieve the results you were expecting. Thank you for the additional feedback to your original review. Sincerely, Melanie D. General ManagerPeter A.
06/06/2018
Jeff was very professional in explaining work to be done and executing the work.
Description of Work
Termite treatment
Category
pest control
Service Provider Response
Thank you for sharing your experience with Jeff. We pride ourselves by following the "professional pest control with a personal touch" approach!Betsy W.
11/13/2017
Everything has gone well - no pests.
Description of Work
I initially hired Master's Touch Pest Control to get rid of some mice in my basement. They did such a good job that I signed up for an annual contract and have since used them for ants, bees and a range of other pests. These people are great. Dennis, The technician assigned to our house, is thorough and really thinks through each situation to ensure he does the best possible job. He also remembers
Category
pest control
Service Provider Response
Our customers are our #1 priority! We appreciate your comments and are thrilled to know we have earned your trust as your pest control provider. Thank you for allowing us to serve you! Melanie Davison General ManagerFiona K.
03/27/2017
The Technician was very thorough and came up with a plan to block entry points to the garage As part of the service he came back twice to check that the problem was resolved I would definitely use them again
Description of Work
Stop rodents entering garage
Category
pest control
Service Provider Response
Thank you for your review of your service with Masters Touch. Our main goal is to provide outstanding customer service from the beginning to the end. We hope to make every customers experience the best it can be and will continue to make this a priority. Sincerely, Jeff Sameth OwnerBARRY A.
02/20/2017
They are always very prompt and respectful of my house. We have not had a problem with pests since we hired them. During our annual interior inspection this month, the owner himself performed it, and was exactly on time. Also, every time I call them they answer within one ring and are very helpful, responsive, and courteous. We are very happy with them.
Description of Work
I have an annual service contract with Masters Touch for Pest Control.
Category
pest control
Service Provider Response
Prompt response to our customers needs is extremely important to our entire staff. Your feedback helps us as we strive to exceed expectations within all areas of our company. Thank you for sharing your experience! Jeff Sameth OwnerJames W.
12/28/2016
determined the source is probably a wood ****** but the entry-point is 50ft high, so they professionally admitted not having a safe way to access... discussed my options & offered friendly advice of what steps to take next Would immediately contact them again with any pest issues & certainly would recommend to all friends, family, etc
Description of Work
investigate pitter-patter & scratching inside our walls/ceiling
Category
pest control, animal removal
Service Provider Response
Masters Touch offers "professional pest control with a personal touch". While we want to provide solutions for all of our customers we realize that sometimes it may be outside our scope of work. Thank you for choosing Masters Touch and we are happy that we have earned your trust in the event you would need future services. Jeff Sameth OwnerJennifer S.
10/21/2016
We have used them for years. They are always professional, knowledgeable, and 100% effective in treating the pests!
Description of Work
Provided spraying for carpenter bees around roofline and any other spots on property (including deck and fencing) that the carpenter bees will go. Also sprayed indoors for ants.
Category
pest control
Service Provider Response
Thank you for sharing your experience with Masters Touch Pest Solutions. We will continue to provide the best service for our customers going beyond expectations! Melanie Davison General ManagerHouston C.
10/15/2016
They did a great job! Both critters are gone. They were extremely professional, very responsive, friendly and reliable. They were not high-pressure on selling other programs at all (like other reviews have stated). Their prices might be a little higher than others, but the reliability and quality makes all the difference. A very happy customer! Highly recommend!
Description of Work
I had a groundhog with many tunnels and holes in the yard, and a bat making his home in a tough spot to get to (between the ceiling and roof, but not in the attic). They also put on a chimney cap. Bat and groundhog were both 2 week processes.
Category
chimney caps, animal removal
Service Provider Response
Masters Touch is proud to offer solutions to pest problems that may be complicated at times. We like to look at each situation and develop the most effective and thorough approach to resolving the issue. Thank you for choosing Masters Touch for your pest control needs! Jeff Sameth, OwnerRuth Y.
10/15/2016
Service professionals are friendly and knowledgable. The service has been provided on a regular basis. Their was an existing infestation of Indian meal worm moths when property was acquired. Service treated with safe, human-friendly products and required multiple treatments and tweaking of applications. With perseverance and creativity, the infestation was eliminated without further problems.
Description of Work
Introduced themselves and gave me their card. Wore uniform of service. Advised me they were on property. Asked if I had any concerns. Left invoice in doorway in secure location. Advised me that portions of treatment would be done later in fall when pests sometimes try to enter property.
Category
pest control
Service Provider Response
We are happy to keep you on the path to pest free living. Thank you for the opportunity to provide pest control services for your home! Melanie Davison General Managerjill H.
10/15/2016
Wonderful, they are very responsive.
Description of Work
I have an annual contract - they come in spring and fall. They will also come if I am having any particular problem ( a mouse got in my house) - right away!
Category
pest control
Service Provider Response
The team at Masters Touch appreciates when our customers provide feedback regarding our services. Our goal is to offer exceptional quality at a fair price. Your loyalty over the past years is very important to us and we will continue to work hard for you and all of our customers. Sincerely, Melanie Davison, General ManagerPhone
Address
180 Gordon Dr
Exton, PA 19341
Service Categories
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