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Masters Touch Pest Solutions
Rodent Pest Control Service, Bug and Insect Pest Control Service, Bird and Bat Pest Control Service,
About us
Family Owned and Operated Since 1991. Offering Full Service Termite & Pest Control Solutions Masters Touch was founded in 1991 on the basic principles of treating people fairly and with respect, providing quality service and doing the right thing for the customer. Over the years Masters Touch built a strong reputation and customer following in southeastern Pennsylvania. In 2010 Masters Touch became a Quality Pro certified company. Quality Pro is a voluntary program administered by the NPMA. Members must adhere to standards including hiring practices, business practices, warranties, advertising and training. Our service technicians are second to none. Combined with state of the art equipment, they have the knowledge and experience to handle any situation swiftly and effectively. Our office staff is just that, OUR office staff. Trained and local to serve you in person, not a voicemail system or remote call center hundreds of miles away. They know what’s going on in your area because they live here too.
Business highlights
34 years of experience
Services we offer
Ants, Bats, Bed Bugs, Bees & Wasps' Nest, Birds, Carpenter Ants, Chimney Caps, Deer Repellent, Fleas, Mice, Mosquito Reduction, Rats, Roaches, Stink Bug Reduction, Termites, Ticks Reduction, Wildlife Control and Other Pests. Dehumidification, and More.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9126 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 126 reviews
TRACY H.
Aug 2020
So far, so good. Yellow jackets have disappeared and they are no longer moving around in the wall.
James B.
Jul 2020
Very well. No sign of ants the day after service.
Response from Masters Touch Pest Solutions
"Wonderful news to hear! Thank you for choosing Masters Touch to help with your pest control needs!"
Danielle A.
Jun 2020
Excellent and professional as expected.
Response from Masters Touch Pest Solutions
"Thank you the [Member Name Removed] for your A rating! We work hard to provide the best service to our customers. We look forward to keeping your home pest free!"
Shirley W.
Jun 2020
It went wonderful, my technician was so professional and knowledgeable.
Response from Masters Touch Pest Solutions
"We are so happy that your first service went well! The Exterior Home Solution is a great option to help keep your home pest free!"
Robert E.
Jun 2020
fast, professional, no mice, bugs
Response from Masters Touch Pest Solutions
"Thank you for choosing Masters Touch for your pest control needs-we work hard to keep our customers pest free!"
Michael S.
May 2020
Efficient, professional
Response from Masters Touch Pest Solutions
"Proud we are providing professional service to our customers!"
Caryl H.
May 2020
They are careful in the surroundings areas of my home with regard to pets and the environment. So far we are satisfied with their service and would recommend them.
Response from Masters Touch Pest Solutions
"We treat each customers properties just like our own-thanks for the recommendation!"
Thomas W.
Apr 2020
like always job well done
Response from Masters Touch Pest Solutions
"We love to hear that the job was well done-thanks so much for sharing!"
Denise C.
Apr 2020
Everything went fantastically.
Response from Masters Touch Pest Solutions
"We are pleased to hear service went well, thank you for sharing your experience!"
Kate S.
Feb 2020
I’ve been using Master’s Touch for years and have always been very pleased with their technicians and their service. They have provided pest control treatment from bugs all the way to rodents. We have the same technician each time so he knows our property. Their office staff is always very friendly and helpful. Would highly recommend them.
Response from Masters Touch Pest Solutions
"Thank you for taking the time to comment on your ongoing Healthy Home Solution Plus service. We take pride in providing exceptional service to our customers!"
John R.
Dec 2019
I had another contracted pest service that I had been using for a while. When I became aware of a hornet infestation in my home I contacted my service and they could not come out for a week which given the hornets were in the house was unacceptable. I looked for another service to deal with what I perceived to be an emergency. I found Master's Touch who provided immediate assistance over the phone and then sent out a service rep the very day to assess and resolve the problem. Because they were so helpful and responsive I cancelled my prior service and contracted with Master's Touch. Since that time I became aware of a subterranean termite problem and informed Master's Touch. They responded immediately, assessed the situation and recommended a comprehensive service which they then performed within a week's time. My experience with Master's Touch has always been positive. They provide prompt, professional service that meets your needs. I would recommend them to anyone.
Response from Masters Touch Pest Solutions
"It is so great to hear your positive experience with Masters Touch! We truly care about our customers and are glad you have received the type of service that meets your needs. Thank you for sharing!"
Kathy S.
Nov 2019
These rodents have been challenging. They originally scheduled 5 weekly visits. I would say we are going on 7 or 8 now. And they keep coming back, trying different things. They are persistent and determined for sure. They might have given up. After all, they already have my money. The owner has taken a personal interest and makes the visits himself. They are making progress. It seems that they have turned a corner. I am optimistic.
Response from Masters Touch Pest Solutions
"We appreciate your patience as we work on solving the problem. Sometimes it can take different materials and/or methods as in this case, but our ultimate goal is to get the results you are looking for. Thank you for sharing your experience with Masters Touch!"
Ruth Y.
Oct 2019
Moved into home infested with Indian Meal Worms. Worked with Masters Touch for about 3 to 4 months to rid home of these tenacious worms by using pheromones to attract the males and neutralize those little guys. Worked as promised. With patience and technology plus knowledge, Masters Touch Pest Solutions solved the problem for good. It was worth the process and the time to have it done well and done right. I would recommend them to anyone. Payment options are available which has made the plan affordable and consistent. Yay!
Response from Masters Touch Pest Solutions
"Thank you for choosing Masters Touch and allowing our team to help with the situation. The right solution can take time and we are glad that we were able to get the problem under control. We so appreciate your review and recommendation of our service!"
John R.
Oct 2019
Very well. The process was thoroughly explained to me. The service was provided as scheduled. I was given a walk through to point out not only monitoring stations that were placed and the Master's Touch rep also pointed out some other issues on my property regarding the draining of water from the foundation that we very helpful and appreciated. The person doing the service was actually the owner of Master's Touch and he was very thorough in performing the service and explaining to me what he was doing. He is very customer oriented. I have found this attention to the customer to be consistent at all levels of the company.
Response from Masters Touch Pest Solutions
"Thank you for sharing your experience with our team! It is good to hear that we provided a valuable service going beyond just the treatment of the problem. We appreciate your business!"
Mary W.
Aug 2019
We have regular quarterly service and this last time, it appears there was little or no activity with the mice feeding on the bait boxes.
Response from Masters Touch Pest Solutions
"Glad to hear that the service is working well for you! Routine visits are the best way to keep your home pest free. We appreciate your business and for choosing Masters Touch!"
Bill W.
Aug 2019
no stings!
Response from Masters Touch Pest Solutions
"Thank you for choosing Masters Touch to help with your pest issue and for sharing your awesome comment!"
Frank S.
Apr 2019
The service was A1 as usual. They are promt, friendly, and thorough. FS
Response from Masters Touch Pest Solutions
"Hello and thank you so much for sharing your experience with Masters Touch. We are so glad that we were able to help you with your ant problem. A reoccurring service is a great way to keep your home pest free. Thank you for choosing Masters Touch to help with your pest control needs! Melanie D. General Manager"
Michael P.
Oct 2018
I wrote a review about this company on April 27, 2018. They did not perform the work to my satisfaction. I called the company and the owner and a technician came out and addressed the Carpender bee problem under my deck. The issue was resolved and I am very satisfied with this company so I’ve changed my review to an A and I would recommend them to anyone who needs pest control service.
Response from Masters Touch Pest Solutions
"We appreciate the opportunity to work with you to achieve the results you were expecting. Thank you for the additional feedback to your original review. Sincerely, Melanie D. General Manager"
John R.
Oct 2018
When we contacted Master's Touch we already had an arrangement with another exterminating service however when we contacted them that we needed immediate service because hornets were infesting our house their response was that they could get someone their in 10 days. Since we were now having live hornets in our house and had incidents of people getting stung we did not feel that a 10 day wait was at all appropriate and contacted another exterminating service. We found Master's Touch. The contact at Master's Touch was immediately empathetic to our situation, arranged to have a service agent sent to our home that very day, and then stayed on the phone with me and gave me detailed instructions to investigate where the hornets might be accessing the house. Because of her proactive action we were able to locate the source of the nest and could direct their service agent when they arrived, Master's Touch provided prompt, empathetic and effective service and resolved the issue. We are no longer having live hornets infesting our home. We have retained Master's Touch for continued ongoing service.
Response from Masters Touch Pest Solutions
"We are glad we were able to respond quickly with your situation and provide the results you were hoping for. Thank you for sharing your experience with the team at Masters Touch! Melanie D. General Manager"
Tom K.
Sep 2018
Work was done timely, professionally and completely. Yellowjackets were eliminated totally within 24 hours of treatment.
Response from Masters Touch Pest Solutions
"We appreciate the opportunity to provide services and look forward to working with you in the future!"
Rosemary D.
Jul 2018
Wonderful. I highly recommend this company. They are responsive, prompt and professional. You call, they come quickly. We were able to resolve our groundhog issue. But they also provided remediation on our other issues.
Response from Masters Touch Pest Solutions
"The team here at Masters Touch strives to provide our customers the best experience possible. We realize how important it is to handle situations quickly and with respect to our customers home and property. Thank you for sharing your thoughts. Please let us know if there is anything else we can do for you!"
Peter A.
Jun 2018
Jeff was very professional in explaining work to be done and executing the work.
Response from Masters Touch Pest Solutions
"Thank you for sharing your experience with Jeff. We pride ourselves by following the "professional pest control with a personal touch" approach!"
Elizabeth W.
Nov 2017
Everything has gone well - no pests.
Response from Masters Touch Pest Solutions
"Our customers are our #1 priority! We appreciate your comments and are thrilled to know we have earned your trust as your pest control provider. Thank you for allowing us to serve you! Melanie Davison General Manager"
Mary P.
Sep 2017
great! great!
Response from Masters Touch Pest Solutions
"Thank you very much for sharing your experience with Masters Touch. We appreciate your feedback and look forward to continuing to provide quality service for our customers. Melanie Davison General Manager"
Fiona K.
Mar 2017
The Technician was very thorough and came up with a plan to block entry points to the garage As part of the service he came back twice to check that the problem was resolved I would definitely use them again
Response from Masters Touch Pest Solutions
"Thank you for your review of your service with Masters Touch. Our main goal is to provide outstanding customer service from the beginning to the end. We hope to make every customers experience the best it can be and will continue to make this a priority. Sincerely, Jeff Sameth Owner"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Masters Touch Pest Solutions is currently rated 4.9 overall out of 5.
Masters Touch Pest Solutions accepts the following forms of payment: CreditCard
Yes, Masters Touch Pest Solutions offers free project estimates.
No, Masters Touch Pest Solutions does not offer eco-friendly accreditations.
No, Masters Touch Pest Solutions does not offer a senior discount.
No, Masters Touch Pest Solutions does not offer emergency services.
No, Masters Touch Pest Solutions does not offer warranties.