Milbert's Car Care Inc
About us
We are a second generation mechanical repair shop that was established in 1965 within Cranberry Twp.The shop employs 3 people plus myself. Our mission statement is to provide our clients with honest & profession automotive repair service.We strive to give you the highest quality & value in order to guarantee the safe & reliable operation of your vehicle.Work is done by appointment usually 2-3 days in advance but emergency appointments are almost always handled in a timely manner.
Business highlights
Services we offer
Computer Diagnosis. Engine Performance. Brake Repair. Used Car Check-Over Before Purchasing., State Inspection. Emission Inspection. A/C Repair. Wheel Alignment. Tire Sales. Steering & Suspension
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
7% | ||
4% | ||
7% | ||
0% |
"Mr. [Member Name Removed] ,Thank you for postive review"
"[Member Name Removed], Thank you for great review,I am fortunately to have great employees that are qualified and proud of their workmanship"
"Deb,Thank you for the review,where can we improve our services to you to earn a A raring?Your in-put is welcomed You may e-mail me or call if you desire,Thank you Rick M."
"Thank you for the Grade A review,great to know were are meeting,customers expectations!"
"[Member Name Removed] thank you for the gracious review,quality parts and workmanship does come at a higher premium, thank you for understanding. Thank you for your patronage.Sincerely Rick M."
"[Member Name Removed] Thank you for your outstanding review. I am very fortunate to have employees that are very capable and have a considerable amount of pride in their workmanship."
He said he agreed and while he could have done the work, he'd rather not charge a customer so much for work that is almost more than the value of the car. He also said he wan't sure it was safe to drive.
I really liked that - he has guaranteed that I will take my new car to him! I like honesty and am more than happy to pay for him time today when I got refreshing honesty in return.
THANKS MUCH!!!
"[member name removed], Thank you for the wonderful review.Rick"
It went pretty much uneventful. I didn't have to take it back to have the inspection sticker applied (that has happened to me elsewhere)
"[Member name removed], Thank you for positive review,uneventful can be pleasant occasional."
"[Member name removed], Thank you for the high marked review,look forward to seeing you again."
"[member name], Thank you for your kind words,Rick"
They never informed me that there is a labor charge of $74.50 to dismount, mount, and balance the 4 tires. I should have purchased the tires at my regular tire store, had I, they would have cost me less and the mounting and balancing would have been free (my mistake).
The following morning I discovered the old inspection sticker still in place, they never performed the state inspection. Also, there were 3 black grease stains the size of quarters on the passenger seat and grease stains on the dashboard.
I informed shop manager John Holzer of the problems, he was apologetic and scheduled the inspection for the next day at no charge and gave me the shop loaner car for the day. It is an old Plymouth Breeze that isfilthy inside and smells like it! It also leaked oil on my driveway.
Later in the day a returned the loaner and picked up my now inspected truck. They did a lousy job of cleaning the seat, so i did it myself.
In fairness, I've had service once before at Milberts and was very satisfied and I trust that the service that I received this time is satisfactory. However, I won't be going back for a third time. This experience there didn't meet my expectations and I don't appreciate how I was inconvenienced.
Licensing
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