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Action Window and Gutter Cleaning, LLC

gutter repair contractor, gutter cleaning service, roof cleaner

About us

Specializing in Happy Clients since 2004. 100% Satisfaction Guarantee. Free Estimates. Your Premier Provider of Roof & Gutter Cleaning, Gutter Installation & Repair, and much more. We are here to take care of the difficult, dangerous, dirty work for you. Your home is taken care of the right way every time. No worries and no hassles. Cutting edge technology and our full-time customer relations team make sure your experience, from your first call, to the work at your home, to invoicing and sending before and after photos, is easy and transparent. Let us know how we can make your life easier. We'd love to help! Fully insured--we are a licensed General Contractor, and licensed Commercial Pesticide Operator for moss treatment. Action Northwest is an independent, locally-owned business with personal roots in the community going back over fifty years. (Formerly Action Window & Gutter Cleaning, with our expanded services we've updated our name.)

Business highlights

19 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
17%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.6
Showing 26-50 of 229 reviews

Hans G.
10/2017
5.0
Quick response and follow up. Will definitely hire them again next Spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$256

Terry D.
10/2017
4.0
Great work

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Heidi C.
10/2017
5.0
Prompt, professional, tidy and spot on with estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary H.
10/2017
5.0
They were able to take the uneven roof line and level my new gutters. Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul S.
10/2017
2.0
We had to have the original gutter installers back who informed us the repairs done by this company needed to be repaired. And the gutters weren't cleaned well.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
4.0

$330

Larry H.
09/2017
5.0
they were here when they said they would be there

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$352

Lori H.
09/2017
4.5
They were the first to call. I liked the office person's questions and information about my job. I basically hired the 1st person. Value for money question--well, I didn't get other bids.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$300

Dennis H.
08/2017
2.5
They do not perform a the services they promised in their accepted bid. This included poor cleanup.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.5


Frank A.
07/2017
3.0
They did not power wash my gutters because they said the dirt was embedded. The crew said they were saving me money. I think it was late on a hot day, this was their last job and wanted to call it quits.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

$314

Cynthia J.
07/2017
4.5
Responded quickly to my request for a quote and started work right away. Price was right and work completed on time. I will call on them again when needed.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

Bob C.
06/2017
5.0
Great guys, hard working, polite, and we will continue to use their service. We also appreciated the professionalism of the company's leadership (Guy and Kate). Thank you.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kim M.
06/2017
5.0
They did a real good job and cleaned up after themselves. They had me move my car so they wouldn't get it dirty. I thought they were very conscientious.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$350

Angela L.
06/2017
1.0
Guy was quick to reply to my inquiry, he was personable and enthusiastic about the opportunity to do the work. I spoke with other companies and they did not seem as enthused and their response was days later which I can't stand. He fit me in despite having a very tight schedule. The work had to be done within more days than I'd hope but I understood because he had to fit me in therefore over a span of 4 days including a weekend, the work was finally done. Because the work was spread out and Guy was not there except for the last day I did have to make sure everything was completed as they had different people coming in to do certain parts of the work and none of them really knew what was for sure done or not. Once Guy showed up, all the gutter were done, the lower portion of the roof cleaning and treatment was done, and all the outside windows were cleaned. My only complaint was that I wished that the communication was better. If I was not home to oversee the work, is not sure if it would have been completed. Guy was good to allow me to share my concerns and he made sure I was satisfied. The work itself was great however they could be better with the communication. Overall, I'm happy with the service and I plan to use them again. Well, a year later, I decided to use this company again. It was NOT the best decision. I don't understand why the service got so bad but the quality of work was just not good. I had the same services done as last year. The cost was about the same. I ended up not having a few of the service done because the quality of the initial work lacked care. They did the moss removal on the roof. The excess was splashed all over my windows and plants and deck. It was a mess. I think they did my dryer vent. Not sure but I think they did. They powerwashed my driveway but did it while my garage door was open and all the debri and mud and moss was splattered all over my car, the entry of my garage door, my gym equipment. It was ridiculous. I seriously could not believe that the men doing the powerwashing didnt care that they dirtied my interior garage. They needed access to the garage to get to the water for their hose but at least they could have told me to close my garage door as much as I could to prevent the mess. They cleaned the windows outside. It was ok. The entire experience was awful. I will never use them again. They just have too many different contractors doing the different jobs with no real over-site.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0


Susan S.
05/2017
4.5
The office staff is friendly and responsive and follow through. The workers arrived on time and got the job done. I've hired them a second time.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$295

Nancy M.
05/2017
4.5
Great job. All this new rain is flowing very nicely.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$100

Jeanne K.
05/2017
5.0
Great customer service and really fast response! Kate and Jill were wonderful to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kenneth w.
04/2017
5.0
They got back to us immed. , sent someone out to give us a quote and id the work as quickly as weather allowed, since we had a tim constraint. All 3 men were friendly, hardworking and offered great advice. We would hire them again, as well as recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anna S.
04/2017
4.5
The customer service was great - they emailed me right after I asked. And when a section of our gutters were too hard to get to, they sent their senior technician to reach it.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Paul S.
03/2017
5.0
Did a great job. Unclogged and cleared the gutters. Worked quickly and cleanly. Also really personable and friendly which makes a change from the usual grumpy folks who've shown up in the past to do maintenance. Super slick customer service, quote and scheduling too. More than happy to recommend and to use again for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5461 Windsor Terrace, West Linn, OR 97068

http://www.actionwindowandguttercleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
186819
Trade License Locale
OR
Trade License Expiration
05/22/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

gutter repair contractor,
gutter cleaning service,
roof cleaner

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Action Window and Gutter Cleaning, LLC accepts the following forms of payment: CreditCard
Yes, Action Window and Gutter Cleaning, LLC offers free project estimates.
No, Action Window and Gutter Cleaning, LLC does not offer eco-friendly accreditations.
No, Action Window and Gutter Cleaning, LLC does not offer a senior discount.
Yes, Action Window and Gutter Cleaning, LLC offers emergency services.
Yes, Action Window and Gutter Cleaning, LLC offers warranties.

Contact information

5461 Windsor Terrace, West Linn, OR 97068

http://www.actionwindowandguttercleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed