Kim was a pretty good cleaner. The first time she cleaned our home, she followed up with a phone call to see how it was. She is receiving a poor grade, however, for her professionalism. On one occasion, I asked if she could clean the mudroom floor which she did. She and I discussed originally that we could request extra things from time to time and I let her know that she could trade something for it if she wished. I noticed that if there was a dish or pot left in the sink, the sink would not be cleaned. I recently needed to go out of town for business and leaving my husband with 2 small children, I thought he might not be able to clean up every breakfast dish before she arrived. I left her a note asking if she could move any dishes left in the sink to the counter or wash them so the sink could get clean. My husband added a note asking her to wipe down the faces of the cabinets. She left a note saying that she was quitting as we "keep adding things". My issue is with her professionalism. If there was a problem, she should have given me a call to talk about it. Leaving a note (ironically, left next to a sticky spot on the table that she didn't clean) wasn't the best way to approach the situation.
Description of Work: Bi-Weekly housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$75
Kim G.
02/2008
5.0
house cleaning
+ -1 more
I love them! They are well worth their service rates.
Description of Work: They have been great, They have been cleaning my 2500 sq ft home for months. They are prompt, courteous and handle special requests professionally.
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Service Categories
House Cleaning
FAQ
WRIGHT CHOICE CLEANING is currently rated 4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
WRIGHT CHOICE CLEANING accepts the following forms of payment: Check