Smooth Move People

This was a small move, just a studio apartment, but they treated it with the same care as a full house. Every box was handled gently, and the team double-checked room placement during unloading. In case we ever move again, we wouldn’t hesitate to hire them!

They took extra care with our large boxes by using a dolly, checking labels twice, and even pausing to ask questions. They clearly cared about getting the job done right, rather than rushing through it.

They packed up my art studio and moved all of the fragile materials, including easels and sculptures. Nothing broke since they packed everything so carefully, even though I was somewhat nervous. Specialized objects are no problem for these movers.

Smooth Move People movers helped us relocate my home and my small home office, and I appreciated that they separated the office gear like I asked. Monitors and cables were wrapped individually, and they confirmed which items were priority for the unload. The delivery was on time and everything arrived in perfect shape. Very satisfied!

I was moving after a rough layoff and trying to downsize my life quickly. It wasn’t the happiest reason for a move, and I was honestly not in the best headspace. The crew kept things light, stayed focused, and even handled the pile of last-minute stuff I didn’t get to. Their kindness made a huge difference!

Moving from one house to another is often a challenging experience. From the moment we met the office staff until we said goodbye to the movers, our moving experience was outstanding. Highly recommended.

They expertly packed every single item in my small house containing antique valuables. The delivery of my carved mirror occurred without any damage to its surface structure or material composition.

Their team provided comfort about my pet items while arranging vehicle transport services specifically for my dog's crate. Their ability to understand family requirements stood out among their impressive skills.

Moving day anxiety is nothing new for me, but this time seemed different. Incredibly methodical, serene, and reassuring, the team was. Because they packed the truck impeccably, nothing shifted throughout transportation.

The movers took a moment to inquire about everything before transporting it. They were very careful to place heavy objects where I needed them and delicate things where they belonged. That kind of care sets them apart from other companies I have worked with.

These men handled my move exceptionally well despite the numerous books, large furniture, and fragile items involved. They provided extra bubble wrap and blankets that were beneficial for my glass-topped dining table. They carefully loaded everything into their vehicle, ensuring that nothing shifted during transport, which greatly pleased me.

My move was a success thanks to Smooth Move People. The crew arrived promptly and skillfully after packing and relocating all of the belongings. There was not a single hiccup.

I am really impressed with the movers from Menards Moving Company. Professionally and with care, they relocated all of my belongings, including my furniture. They were kind and made the process seem easy. I would recommend them without reservation to anyone thinking about relocating.

Highly recommended! We moved from a high-rise with strict elevator time slots, and they coordinated everything perfectly. Well done!

Their hiring made me very thrilled. Thanks to their efficiency and professionalism, the staff made moving a breeze.

I was worried about the safety of the fragile glass collection. The crew was extremely careful with everything and supplied extra cushioning and special breakable crates. Not one piece was broken!

I recently moved to a new house and was concerned about transporting my antique furniture. But Smooth Move People team wrapped each piece meticulously and used protective padding to prevent any damage. They even helped me arrange the furniture for free after delivery. I couldn’t be more thrilled with my experience!

They were reliable and quick to respond whenever I had a query. Their response times whenever I contacted them regarding an issue were lightning fast, and they always had a solution or suggestion that helped. They expertly and swiftly relocated all of my belongings, taking great care to avoid damaging a single item. Great job, everyone!

The team was amazing—they came in and packed up everything, including my kitchen and bedroom, in just a few hours. Even with the short notice, they didn’t rush through anything. Everything made it to my new place safe and sound, and they helped me unpack a few boxes. They saved me a ton of stress!

Smooth Move People truly lives up to its name and my first experience with their movers was enough to convince me about it. Right from the get-go, their movers were professional and serious about the job. They worked twice as hard and didn’t take any breaks. My move wrapped up on schedule and my coordinator gave me a very transparent breakdown of the cost too. Would absolutely hire theirs movers again!

The movers treated every single box as if it was full of precious cargo, and nothing was too much trouble for them. They arranged my furniture exactly as I wanted in the new place.

We are so glad we found Smooth Move People for our move from Portland to Seattle. We contacted a number of moving companies, and prices were outrageous for our two-bedroom apartment (some charged by the item, others by weight). I found Smooth Move People and spoke with Greg when first calling - he provided simple pricing details. They truly have the lowest rates in town. The crew arrived promptly at 7 AM on a Sunday morning. They got to work immediately, and packed everything up efficiently. The truck arrived early afternoon at our new apartment in Seattle, and the crew unloaded everything and placed it in each room. Everything was unloaded so FAST! We were impressed. Overall, I would 100% use Smooth Move People again, and will recommend them to anyone. You cannot beat the rates! Thanks to Greg and the team for making our move to Seattle so easy.

The loaders, Cary and Hans, out of Portland did a very poor job of packing. This was observed by both the driver of the moving company and the people of another moving company that unloaded for us. The loaders swore and scared our neighbors, took more time than necessary to load as they took long breaks as they tired out quickly and just threw many of our items into the truck. We had many damaged items including large book cases, antique furniture and a flat screen television. One of the men who unloaded was hurt as a result of boxes and bookcases just tumbling down. Greg, the owner, (very slick with his knowledge and delivery), responded by telling us it was our fault for not supplying enough blankets. They did not use all the blankets we provided. Nor did they use any of the rope we purchased to secure the load. He blamed the drivers because he said they are not careful in their driving with the load. He also suggested that the people who unloaded were not careful. Both the driver of the moving company and the men who unloaded our belongings were professional and superior in their work. We and they should foot none of the blame.

Whatever you do, DO NOT HIRE smooth move people. I was called to help pack and move a friend after the aforementioned moving company was taking too long. I arrived to see both movers sitting in the truck taking a break. In the hour I was there I packed and moved 1 bedroom, and the storage closet on the balcony while the movers themselves made little to no progress. One of the movers, Hans, took 7 smoke breaks in the hour or so I was there. 7!!! and yes I counted! Hans also proceeded to rudely yell at the customer after she asked that her box of bedding be made available to her that evening. They didn't finish packing her stuff up until after midnight!! She was moving from one apartment to another one in the same complex. After all this she was charged $1,700! Absolutely outrageous. I repeat, DO NOT HIRE this moving company at any cost!

Dishonest and Rude I hired Smooth Move People to pack and move my household items less than two miles. The owner, Greg R., quoted packing/moving labor costs, then demanded more than double that “estimate” after the move. His employees caused more than $1,000 of damage to my property, then he blamed me for not supervising his crew as they loaded the truck. It was more than 10 months before Greg arranged to repair my broken washer and dryer. The “Estimate.” When I first contacted Smooth Move People, I asked Greg how much packing and moving would cost. He asked me how large my home was and whether it was furnished sparsely, average or more than average. After answering his questions, Greg told me that the job would require two men one day to pack, and two men one day to move. He asked me to move all clothing, electronics, artwork and glass table tops. Prior to moving day, I moved those items AND a medium sized U-Haul truck full of property. This significantly reduced the job that Greg’s crew had to do. Two men showed up on packing day, but quit early when they ran out of boxes. (Greg had assured me that they always brought extra boxes to avoid this problem) The next day, two men showed up in one truck which was completely disabled when the front axle broke. Another truck arrived a few hours later. One of the men told me that a third man was coming to help with the move, and that I would not be charged for his time. At 11:30 pm, the man in charge of the move told me that they had not finished moving all my property. He showed me a cellphone picture of my garage full of items, and told me that it would take another three hours to complete the move. (I moved those items myself at a later date). Then, he asked me to pay the Bill of Lading which charged me for their meal break time and the time spent waiting when their truck broke down. When I objected, he reluctantly reduced the charges by two hours. More importantly, he told me that Greg regularly underestimates moving services when a customer calls, then blames his employees when the customer complains. A few weeks later, Greg demanded that I pay the full bill PLUS labor for the third man called to help on moving day. Including these demands, total labor charges for the job would’ve been $2,352. Total labor charges based on Greg’s “estimate” were only $1,160. I later learned what Greg already knew, that a moving estimate is not binding unless the mover has examined the contents of your home. Damages Many items were damaged during the move, but my main concern was getting my washer and dryer repaired. (Both units required expensive control boards).At first, Greg admitted that the appliances were damaged because his men overloaded the truck. But later, he blamed me for not preventing his men from overloading the truck. (I didn’t know that was my job). Six days after the move, I hand delivered a repair estimate for $842 to Greg and asked him to promptly OK the repairs. He refused. Greg insisted that he could find cheaper parts and have his handyman install them. He was angry and frustrated that I would not agree to install the parts myself. Greg would only agree to professional installation if I would cover all labor costs over $100. It took Greg more than 10 months to obtain the parts and arrange for the repairs. And, the washer control board is not under warrantee because of Greg’s decision to go cheap. I had to constantly email Greg asking for progress reports. His replies were angry and incoherent. Several times, he promised to deliver the parts, then failed to do so. I complained to ODOT, but they were no help at all. No, this was not a “smooth move.” Greg lowballed the “estimate.’ Then, his crew left my house a dirty mess and damaged my property. Finally, I had to endure Greg’s excuses and hysterics for ten months while my washer and dryer were broken. I was overcharged AND had to pay for damage that I didn’t cause. I don’t know how this move could’ve been any worse.