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Rise & Shine Cleaning Service

House Cleaning

About us

Premier residential housecleaning company offering the highest level of customer service and a satisfaction guaranteed signature clean that will exceed your expectations. Our house cleaning staff is professionally trained, bonded, and covered by workers compensation insurance. Our housekeepers share our philosophy of complete customer satisfaction and are motivated by your satisfaction with their work. Rise and Shine Cleaning Service is a locally owned and operated family business servicing the Portland Metropolitan and southwest Washington areas.

Business highlights

14 years of trusted experience
Family Owned & Operated

Services we offer

Housecleaning - Weekly, Biweekly, & Monthly Service, Move In & Out, One-Time, & Special Occasion Cleanings.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.898 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 51-75 of 98 reviews

Trisha R.
10/2019
5.0
house cleaning
  + -1 more
They provide a great service and I am moving out of their area so I had to find a new service and it breaks my heart. They are wonderful to work with and flexible to changes in your schedule. I highly recommend using Rise and Shine!
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from Rise & Shine Cleaning Service
Thank you so much for taking the time for this, [Member Name Removed]. We were so disappointed that your new home is outside our service area.

phil P.
10/2019
5.0
house cleaning
  + -1 more
Great! I really like this cleaning service.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom B.
10/2019
5.0
house cleaning
  + -1 more
Amazing and professional service! Always punctual, thorough, and reasonably priced and I have used their service for 2.5 years.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Rise & Shine Cleaning Service
Thanks [Member Name Removed]! We know that Shannon feels almost like a part of your family.

Joy G.
10/2019
5.0
house cleaning
  + -1 more
Staff are prompt, thorough, friendly and listen to and act on special requests. Management is responsive to changing schedules and has good reminder and payment system in place.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rise & Shine Cleaning Service
Thank you for sharing your experience [Member Name Removed]. We're thrilled to hear that Amy does a great job for you!

Juliann P.
10/2019
5.0
house cleaning
  + -1 more
All the cleaning technicians are fantastic and we particularly love Elissa. She is thorough and does a wonderful job. I highly recommend!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Simone V.
10/2019
5.0
house cleaning
  + -1 more
Rise and Shine has been cleaning our home for a few months now, and I've been very impressed! They are reliable, punctual, and leave our house sparkling clean. Their prices are also very reasonable compared with other estimates I received.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dana S.
10/2019
5.0
house cleaning
  + -1 more
Rise and Shine has been our monthly cleaning service for over a year now and they do a great job. They are thorough and professional. Highly recommend.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Rise & Shine Cleaning Service
Thank you, [Member Name Removed]. Kylee will be so excited to hear that you are happy with her work!

Tracy & Dean R.
10/2019
5.0
house cleaning
  + -1 more
She did a great job. Gina knows our house and works without breaks. she is very impressive. The staff at Rise and Shine are very helpful and will respond to all our requests.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Sandra V.
10/2019
5.0
house cleaning
  + -1 more
Excellent service - very responsive Everything is squeaky clean and it is great to arrive home after a cleaning day
Description of Work: regular cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Rise & Shine Cleaning Service
Thank you [Member Name Removed]! Kylee loves to clean for you. We appreciate the opportunity to be your maid service.

Matt H.
09/2019
5.0
house cleaning
  + -1 more
They did a great job cleaning my bathrooms. I have a rental property and needed a good annual bathroom cleaning and they did a spectacular job on it.
Description of Work: Bathroom Deep Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rise & Shine Cleaning Service
Thank you for taking the time to share your experience, [Member Name Removed]. We're glad to hear that Ash did a great job for you!

Patrick L.
03/2019
5.0
house cleaning
  + -1 more
Great. Loren was cheerful, polite, pleasant, efficient and thorough.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Response from Rise & Shine Cleaning Service
Thank you for sharing you experience, [Member Name Removed]. We think Loren is pretty wonderful and we're thrilled to hear you were happy with her work.

JOANNA R.
01/2019
4.0
house cleaning
  + -1 more
One person worked for 3-1/2 hours. Probably a few more details would have been taken care of, i.e; dusting picture frames,etc., with 2 people. 1400 sq. ft. house.
Description of Work: Regular house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon F.
02/2018
5.0
house cleaning
  + -1 more
The two ladies showed up on time. They were very professional and polite. They listened to what I wanted done and went above what I asked for.
Description of Work: I had my house deep cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Nicholas S.
01/2018
5.0
house cleaning
  + -1 more
Rise & Shine did a great job. They were responsive and scheduled a cleaning with short notice. Everything went as planned and they did a great job. I would recommend them to a friend and I would hire them again.
Description of Work: Full house cleaning on short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth V.
10/2017
4.0
house cleaning
  + -1 more
Shelf liners from previous users were not removed( they told us on their way out) and there was construction dust in the shelves. Some shelves were forgotten or left untouched.Also the window panes were not cleaned and some of the blinds were found dirty. Did not see the results till the next day of the move in. Had to clean again. Overall an ok job.
Description of Work: Move in house cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

Macala S.
08/2017
5.0
house cleaning
  + -1 more
It was fantastic!! I hired them for monthly service!!
Description of Work: Cleaning!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Debra B.
07/2017
5.0
house cleaning
  + -1 more
very good job, too much work for the 3 hr time, didn't get to some of the items on the list
Description of Work: deep cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$210

Shawn T.
07/2017
2.0
house cleaning
  + -1 more
Instead of coming at 9am as previosuly arranged, cleaners came at 1pm. Cleanup was for pre-move in because we had carpets taken out and floors put in. Cleaners missed a bunch of windows, and many shelves were still covered in sawdust, which we had to spend days cleaning afterwards as some were cleaned and others not. We would think that for a deep cleaning, shelf cleaning would be one of the most basic items. Linen closet was also left undone and we had to clean it ourselves too. Would not hire again, definitely did not get our moneys worth.
Description of Work: Full house deep clean before moving in

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$375

Sarah P.
07/2017
5.0
house cleaning
  + -1 more
Fabulous responsiveness, so grateful
Description of Work: Deep housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria Z.
02/2017
5.0
house cleaning
  + -1 more
My husband and I hired Rise and Shine to clean our condo after we had to let go our previous cleaning lady (we were not happy with her services). Eric replied to my inquiry ASAP and we set our first appointment. The girls that came to clean our condo did an excellent job. They asked about my preferences and did everything I asked for. The place was spotless. We have a kitty that is normally shy and used to hide in fear when the condo was being cleaned before. Kerri and Taylar made her feel comfortable immediately and she was roaming around the condo trying to play with them.
Description of Work: We needed our condo cleaned on bi-weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Murali K.
02/2017
2.0
house cleaning
  + -1 more
The initial quote given was $130 but after the first cleaning they revised the price to$160 which was all right. We used the service for 4 weeks before firing them. A team of 2 came on time at the first visit and spent about 4 hours. They had left some spots not quite clean such as areas with dust still on the floor. This was pointed out to the team. The second visit the same problems were encountered and the team only went back to re-clean spots after insistence. We had to take a paper towel and wipe the floor top show the black dirt . This was after it had already been mopped. It was apparent that they did not lift small appliances when wiping the kitchen countertops and seemed to wipe around jars and appliances. There were crumbs still left on the sofa after vacuuming and 1 foot tall ring of brown grime was left in the shower wall. We called Eric the manager who did call back promptly. He came to inspect the 4th cleaning. However he left before the clenaing was completed and without saying good bye so we never got a chance to show him the ring of bathroom scum that remained in the bathroom even after the 4 th cleaning. One of the beds had sheets left untucked along one entire side and the kitchen cook top was still dirty. We had to clean it again after the team left, though all it required was a soapy sponge. I feel that Rise and Shine uses inferior products and shows a lack of attention to detail that does not warrant the $160 per week.
Description of Work: Weekly cleaning of 3500 sqft 5BR, 3.5 bath house with no pets.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$160

Richard R.
01/2017
5.0
house cleaning
  + -1 more
Our house looks WONDERFUL! The ladies who came were so nice and personable and did a great job. Definitely would hire them again.
Description of Work: Deep Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

JENNIFER & ANTHONY M.
01/2017
3.0
house cleaning
  + -1 more
I had notified the owner of the business about the incomplete services, but never received concrete follow up.
Description of Work: We paid for an 8 hour cleaning package, but the cleaners were only at our house for 6 hours total. In addition, they didn't complete tasks that were included in the package. Floors were not cleaned completely, cabinets not cleaned, baseboards not cleaned.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$339

Alison S.
11/2016
5.0
house cleaning
  + -1 more
It went very well. The three ladies were pleasant and polite, and they all worked really hard. Karrie spent a long time on my oven and refrigerator, as requested, and they were flexible working around my disabled son.
Description of Work: I purchased big deal for 10 hours of deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Lisa G.
10/2016
4.0
house cleaning
  + -1 more
The two person team arrived on time and did a good job cleaning.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7327 SW Barnes Rd # 507, Portland, OR 97225

http://www.shine-this.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Rise & Shine Cleaning Service is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Rise & Shine Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Rise & Shine Cleaning Service offers free project estimates.
Yes, Rise & Shine Cleaning Service offers eco-friendly accreditations.
No, Rise & Shine Cleaning Service does not offer a senior discount.
No, Rise & Shine Cleaning Service does not offer emergency services.
Yes, Rise & Shine Cleaning Service offers warranties.
Rise & Shine Cleaning Service offers the following services: Housecleaning - Weekly, Biweekly, & Monthly Service, Move In & Out, One-Time, & Special Occasion Cleanings.

Contact information

7327 SW Barnes Rd # 507, Portland, OR 97225

http://www.shine-this.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM