Renewal by Andersen

Windows

About us

Renewal by Andersen is trusted by homeowners across Oregon & SW Washington for providing high-quality windows and doors. Whether you live in Portland, Salem, Vancouver, or the Oregon Coast, we help thousands of customers bring long-term value and comfort to their homes. As a full-service window replacement company since 1995, we have provided homeowners with a smooth and hassle-free process for the past 30 years, complete with a comprehensive warranty that guarantees long-lasting performance. Plus, our sustainable Fibrex® material lets you choose from a wide selection of color options and styles that offer enduring beauty for decades to come!

Business highlights

20 years of trusted experience

Services we offer

Replacement Windows, Entry Doors, & Patio Doors

Services we don't offer

Window Cleaning & Repair

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard
Financing Available

Photos of past projects

Reviews

4.9427 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 427 reviews

Patti R.
09/2018
5.0
doors
  + -1 more
Uriel and Russ were a great team! They were efficient and professional - completing the job earlier than I expected.
Description of Work: Replacing French doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Renewal by Andersen
We are glad to hear that we did a great job for you [Member Name Removed]! We hope that you love your new doors! Have an amazing day.

Sharon M.
09/2018
5.0
replacement windows
  + -1 more
The entire project was excellent from beginning to end. The window installation team of Paul, Kostya and Vasya was superb. Their craftsmanship and attention to detail was great. It took two days to remove old windows/trim and install new windows/trim. They cleaned up completely at the end of each day and everything looked perfect at the end of the project.
Description of Work: replacement of five windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Renewal by Andersen
Hi [Member Name Removed]! We are very happy to hear about your overall experience meeting your expectations. Thank you for allowing us to help you on your home improvement project.

Paul P.
09/2018
5.0
replacement windows
  + -1 more
Went well. I was given some discounts by the salesman Ken,and the install team David, Vitalik, Taras and Yuriy were great.
Description of Work: New windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Renewal by Andersen
Hey [Member Name Removed], thanks for taking the time to leave us a rating, we really appreciate the opportunity we got to work with you and hope you enjoy your windows for the years to come!

ARTHUR T.
09/2018
5.0
replacement windows
  + -1 more
I'm very happy with the whole process.
Description of Work: Replaced 4 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Hi [Member Name Removed]! Thanks for leaving us a kind review! Take care.

Helen M.
09/2018
5.0
replacement windows, doors
  + 0 more
Great crew, Uriel & John H. Windows look great.
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Thank you [Member Name Removed]!

JESSICA F.
09/2018
5.0
replacement windows
  + -1 more
Our experience with Renewal has been great so far. From the point of sale to the installation everyone has been straightforward, very professional, friendly and helpful. Everyone contacted us within the timeframe (or sooner) than was quoted, and there were no "surprises". The installation crew (Terry and Josh) was excellent-friendly, clean, efficient, flexible with some space limitations on the outside of my home, and attentive to detail. I worked from home during the install and hardly knew they were here. It's a hefty sticker price but the window quality is A+ and so far we have gotten what we paid for.
Description of Work: window replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Hi [Member Name Removed], thank you for taking the time to recommend us! We are glad that we could impress you with our start to finish process and that every step of the way has been a delight! We greatly appreciate the feedback and hope that that you will continue to enjoy your windows!

Erin F.
09/2018
5.0
replacement windows
  + -1 more
Excellent! Professional, clean, friendly. Terry and Josh were great. Highly recommended!
Description of Work: 10 windows replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Hi [Member Name Removed]! Thanks for taking the time to leave a review on your experience. We hope you love your new windows!

Sylvia J.
09/2018
5.0
replacement windows, doors
  + 0 more
The windows are beautiful! The installation team, Ismaoll, Chino, Maicko and Albert were efficient, courteous, and respectful to us and our home. They wore booties every time they came in the house and cleaned up after themselves so when they were done, we wouldn't know they had been here. Karen at customer service was excellent at answering our questions or concerns and getting back to us in timely manner. We would definitely recommend them to do your work. It was amazing how quickly the job was done and how professional the workers were.
Description of Work: We had all our windows and 3 patio sliding doors replaced with the Renewal by Anderson

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Hi [Member Name Removed], thank you for leaving such a fantastic review for our installation and office team. We strive to provide the most streamline experience for your window replacement project. We are glad that we could delight you every step of the way and take care of your needs. We hope that you enjoy your windows for years to come

Jamie S.
09/2018
5.0
replacement windows, doors
  + 0 more
It went great. The team showed up on time and each day they cleaned up their mess. The installation went smooth and they finished a day earlier than estimated.
Description of Work: Replaced 16 single pane windows and a French Patio Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Hi [Member Name Removed], thanks for taking the time to review us! We are glad that everything went smoothly and that you're enjoying your gorgeous new view! Thank you very much for the pictures!

John G.
09/2018
5.0
replacement windows
  + -1 more
This is our second time working with Renewal by Anderson. We have had them upgrade over 20 windows in our house and there is such a difference! Already our house is cooler on those super hot summer days, even our front room which gets direct evening sun exposure for most of the day. Really think the guys are great. Worked with Mike and Sergey this time, both were very polite, quick at what they do, and unobtrusive which is hard when you are installing windows in a home. They pay attention to detail and we were very satisfied in the end. Totally recommenced.
Description of Work: Window Upgrade and Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
[Member Name Removed], thanks so much for taking the time to write a review. Hearing from our customers at all points in the process is how we develop and refine our signature service. We're glad that we were able to address your issues and you were pleased with the results. We are happy that YOU are happy!

Jeff W.
08/2018
5.0
replacement windows
  + -1 more
Perfect work from installers Juan, Jose, Adam, Terry, Josh. Thank You.
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Thanks for the rating [Member Name Removed]! Take care.

Danielle B.
08/2018
5.0
replacement windows, woodworking
  + 0 more
I highly recommend this team. John B. and Vadim D. were incredibly professional, courteous and knowledgeable throughout the entire project. The office staff made the daunting planning process simple and manageable through their professionalism and knowledge of all things windows. I will be calling these guys for the next project, promise.
Description of Work: kitchen window replacement and reframing of exterior wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Renewal by Andersen
Hi [Member Name Removed], thank you for leaving us a great review. I'm glad that we were able to delight you with your customer service experience and we would love to work with you anytime in the future!

Anya C.
08/2018
5.0
replacement windows, doors
  + 0 more
Scheduler called to see if my time slot could be pushed back - there was another job that was taking too long. That was fine. Despite being late to the rescheduled time (5-10 mins) the representative was lovely, and patient with me as I had my daughter and she was being rather precocious. However, when I had rescheduled the time I had let the individual know I wouldn't have the full expected 90 minutes available - she would let the rep know. Even with my desire to simply get to the end result of cost and explanations the visit took nearly 3 hours. In the end, other elements came up and the project was far too expensive and I cancelled. (note: Original cost was around $20,000 before all of the discounts and promotions)
Description of Work: Replacement of 6 windows and 1 slider

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$13,000

Charles D.
08/2018
5.0
replacement windows, doors
  + 0 more
Uriel and John H, made this a great experience. They installed 4 new windows and a new sliding door on Aug 21, 2018. They went over and above our expectations. They gave awesome customer service.
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Thanks for the review [Member Name Removed]! We will share your awesome experience with our office! Nothing like a happy customer to bring joy on this Monday!

DEAN S.
08/2018
5.0
replacement windows
  + -1 more
the sales rep jake was very professional and all the schedulers were fantastic to work with and for the installers they were on time very polite when arrived these three gentleman were great to work with they did a awesome job and when we our ready to do the next 5 windows i want the same crew if there still there and when they finished the job you could not tell they even worked around the house on the inside and outside thank you
Description of Work: window replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Renewal by Andersen
Hi [Member Name Removed]! Thanks for taking the time to write such a kind review about our team and our company. We are glad that we could deliver on a professional experience on replacing your windows. We hope you continue to enjoy them!

LYNN L.
08/2018
5.0
replacement windows, doors
  + 0 more
It was done very well. They were very professional.
Description of Work: Installation of windows and a sliding glass door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Thank you for your review [Member Name Removed], we hope you love your new patio door!

Shannon C.
08/2018
5.0
replacement windows, doors
  + 0 more
The product is solid and exceeds expectations. Installation was done within 2 days and there was no mess in my house. I will be calling them again for upstairs windows next summer.
Description of Work: French doors and 2 new windows

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Hi [Member Name Removed]! Thanks for the review - we are glad that you're happy with your new windows and patio door! We look forward to working with you again in the future!

ross B.
08/2018
5.0
replacement windows, woodworking
  + 0 more
Flawless. As promised. Very good communication . Install crew were fantastic. Nor the least expensive option, but well worth it. I highly recommend them.
Description of Work: purchase and installation of new residential windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Thanks for taking the time to review of [Member Name Removed]! We hope you enjoy your new view!

ROBYN L.
08/2018
5.0
replacement windows, doors
  + 0 more
Cole was a professional salesman, friendly and courteous. Uriel and John H the installers were friendly, efficient and did an excellent installation.
Description of Work: Had a new slider door installed on our deck

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
We appreciate your kind words and shout out [Member Name Removed]! Have a great day.

Sandi G.
08/2018
5.0
replacement windows, doors
  + 0 more
They were very punctual and professional from begging to the end
Description of Work: Sliding glass door window and doggie door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Thanks for the review [Member Name Removed]!

Sue W.
08/2018
5.0
replacement windows
  + -1 more
This could not have been easier! The gentleman showed up when they said they would, both days!!! They were polite and respectful as my daughters and I were in the house the entire day! They windows are beautiful and are keeping our home so much cooler in this hot weather! 2 enthusiastic thumbs up!
Description of Work: All windows replaced!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Thank you, [Member Name Removed], for your wonderful feedback! We strive to provide our customers the highest quality product and experience, and we're glad to hear you're satisfied.

Jean-Pierre G.
08/2018
5.0
replacement windows
  + -1 more
From the first meeting with a contact person to Shawn, the sales rep, to the office contacts, then to the actual installers, we were very positively impressed. Shawn answered all our questions completely, the office staff were thorough, and the installers, Jonathan and Vadim, were punctual, personable, and very professional. They worked quickly and skillfully, finished earlier than expected, and left everything clean and neat. The windows are beautiful and the screens are almost invisible! We feel we made a great investment and chose the right company with Renewal by Anderson.
Description of Work: We had 5 double-hung wood windows replaced with new Anderson fibrex windows. The installation we chose involved inserting the new windows into our existing window frames.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,748

Response from Renewal by Andersen
Hello [Member Name Removed], every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product!

Francine J.
08/2018
5.0
replacement windows
  + -1 more
We recently worked with Tony Butler, sales consultant to complete a window replacement work order with Renewal by Anderson to have all the windows in our home replaced, a large order. We are very pleased with the installation and work done by the installers, Victor Burdar and Valantyn Udodyk. They were very prepared and professional during the two day installation process. They took special care to replace the outside trim with matching wood. Their detail to clean up after installation was appreciated. They demonstrated a high degree of work integrity and a joy in doing a good job. We have requested they return to complete part 2 of our work order, the installations of gliding patio doors.
Description of Work: home window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen
Hi [Member Name Removed], We are glad that all of our team members could work hard to go above and beyond with your home! We strive to provide homeowners with the best all-around experience, and I'm so happy you're pleased with the product, the installation, and the service afterward! Thank you for taking time to write a review!

Michael H.
08/2018
5.0
replacement windows
  + -1 more
Installation went well. One window was installed had a broken latch; however, a replacement latch was installed about two weeks later. Replacement included a 5 foot by 9 foot picture window and the installers did an excellent job with installation with a three-window set. They were very careful about laying floor protection down to prevent marring the floor while working inside. They were a very efficient and professional crew.
Description of Work: Window replacement of five windows in house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Renewal by Andersen
Hey [Member Name Removed], we are happy to hear about your experience with Renewal by Andersen and that we were able to resolve any issues that occurred. Thanks for trusting us with your home and we hope you enjoy your new windows!

Kathryn Y.
08/2018
5.0
replacement windows, doors
  + 0 more
We used Renewal by Anderson to replace some 30+ year old windows and a sliding door and we're pretty thrilled with the results. From start to finish, this was a pleasant process. The guys who came to install the windows, Terry and Josh, were awesome! They worked hard every minute they were here and kept us informed whenever they hit a snag with our older home or the materials. They even came back an extra day to make sure the finishing touches were done well and properly. If there was a hiccup in the installation, it would be that the wrong length pan was sent for our sliding door and a corrected size could not be sent soon, but Josh and Terry were able to make the smaller pan work in the end. As window replacements go, these may be on the higher side in price, but the quality of the products and the peace of mind as far as installation and returning to a functioning home in a quick amount of time made it worth it.
Description of Work: Replace 5 old windows and a glass slider

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Renewal by Andersen
Thanks for the review, [Member Name Removed]! It's our goal to make your window-replacement project the most streamlined home improvement experience you've ever had, and I am happy to see you are pleased with the results! Enjoy your new view, and thank you for choosing Renewal by Andersen!! We appreciate the chance to work with you!

Contact information

18151 SW Boones Ferry Rd Showroom by Appointment, Portland, OR 97224

https://www.renewalbyandersenwest.com

Service hours

Sunday:
9:00 AM - 5:30 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
198571
Trade License Locale
Oregon
Trade License Authority
Oregon: Contractors
Trade License Expiration
12/20/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

Renewal by Andersen is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:30 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:30 PM

Renewal by Andersen accepts the following forms of payment: CreditCard,Financing Available
Yes, Renewal by Andersen offers free project estimates.
Yes, Renewal by Andersen offers eco-friendly accreditations.
No, Renewal by Andersen does not offer a senior discount.
No, Renewal by Andersen does not offer emergency services.
Yes, Renewal by Andersen offers warranties.
Renewal by Andersen offers the following services: Replacement Windows, Entry Doors, & Patio Doors
Window Cleaning & Repair

Contact information

18151 SW Boones Ferry Rd Showroom by Appointment, Portland, OR 97224

https://www.renewalbyandersenwest.com

Service hours

Sunday:
9:00 AM - 5:30 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:30 PM