Portland Construction Solutions

I would highly recommend PCS! They were very professional in getting my work done. All of the employees were on time and did excellent work, The quality of workmanship was excellent. They walked me thru everything and explained every step that was to be done and it was done in a timely manner. My home is back to normal thanks to their good workmanship.

I do not recommend anyone using Portland Construction for your home repair needs. They are not worth the headache due to a disjointed, uncommunicative, and potentially incompetent staff that does not hold to their word. The entire affair felt eerily like dealing with health care costs; where no one knows what things will cost throughout the process, the left hand does not talk to the right, and administration is incompetent(or unwilling) to give accurate details when asked. We asked for financial clarification on multiple occasions (as I thought we may owe more, but the numbers just were not adding up). We got responses like, “I just can’t give you those details right now”, “This is a mess, I will have to ask a co-worker”, “You are right, these don’t seem to add up”, and “I assure you that the finals numbers will be ready for you at final walk through”. The owner verbally gave the final amount due to us at final walk through, as he said he was not given the requested statement. We made the final payment to him. Paying at this point, without a written statement was an error on our part. We should have insisted (again!) on the physical statement. Roughly two months later, apparently after reviewing and sifting through their mess, we received an email with a large balance still due. No apologizes or acceptance was made for miscommunicating the balance due (on multiple occasions), nor acceptance whatsoever of responsibility for the mis-information or mess of administration was communicated. During phone conversations, they as few and neutral of comments as possible, then insisted on payment. Never mind, that a contract $10,000 over the contract we signed was sent to insurance, but never seen by us until after project completion. We had to request it multiple times after the unknown balance was invoiced to us, as things were not adding up to us, based on the contracts we had. The result is that both the consumer and insurance companies get gouged. We paid it, washed our hands of this company, and are finally done. However, our concern now is you – We do not want another family to have the same experience we did. I am (mostly) happy with the repairs themselves (we were looking for mid range and new upfront that when not paying premium prices, the word quality would follow suit), but the sales and administrative side of this company will end up costing you dearly – in A LOT of time , frustration, and money! The negatives far outweighed the positives. I highly recommend seeking another company.

While PCS price point is definitely on the high side, they truly did a fantastic job for me.  I'm particularly happy with their punctuality, professionalism, and work quality.  I'll most certainly use them again.

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They did a great job. My contractor, who was doing some remodeling for me, I contacted him and he put me in touch with them and they were there within 45 minutes on a Sunday. They did a great job for us and I would highly recommended them to anybody. They were very open and honest with me. Whatever they told me they stuck by it, whatever guarantees they had they took me through step by step and they walked us through what they were going to be doing. They reacted so quickly and got in there with the right amount of equipment. They came in with a whole crew of people and within 30-40 minutes they had it all under control.

They are the best! They are always my first call. They respond quickly, are on time, follow thru with the agreed upon work at the agreed upon price and are just a pleasure. This time, my clients had a water pipe burst, and they were there within a couple hours to begin the clean up and drying process. Once that phase was completed, they determined what areas were too damaged to save and which were not. They removed the damaged areas and are now beginning the replacement process. Every person, on site or on the phone, has been very nice and knowledgable. I never have a problem getting in touch with someone if I have a question.

The experience was pretty mixed. Some of the people they had working for them were good; some were not. One was pretty evidently not good and did substandard work. It was corrected but I don't think I would use them again. They were punctual enough. There had some very good people and some really bad people.

Once we were able to schedule a date, Jay arrived promptly at our house. Since we work from home, we were able to see the whole install from start to finish. What we really appreciated is that Jay took him time and was very thorough in his work. He was also very clean (which we really appreciate) and did a great job explaining to us how the job was coming along. We did have some problems with the toilet install because of a bad remodel job done by the previous homeowners. But Jay was able to figure out a solution that worked. The whole job took a little longer than originally estimated, but we would prefer to have quality work rather than someone who rushes through the job. We will definitely use this company for future work because we are very pleased with the quality and the price.

Upon receipt of home, I had my inspector go back underneath the house(for another $100) and check that the work ordered had been done and done properly.........he came back with the some of the same pictures (wood debris still there). They had even left the vent next to the crawlspace unattached, laying on the ground. What little that had been done, was very sad to say the least and needed to be re-done, like the cover for the dryer vent outside and the blowing out of the vents, later of which he sent out two less than savory looking fellows who couldn't even tell me who had sent them and said they'd have to punch a hole in the side of my 17yr old furnace to finish the job. It does not matter that I did not personally have to pay for the work, Brian was hired to have done. As the new home owner, I expected it to be done and instead the seller was sadly ripped off in my opinion, although upon calling Brian on this blatant lack of work, he did not believe he ripped her off. Brian and I have very differing ideas of what and quot;ripped offand quot; means.......to me it means work not actually being done when one has taken the money to do so..........With this call, Brian sent someone else out to supposedly do the work originally paid for. Brian did not think he should pay the extra $100 it would have taken me to have the second visit from his handyman checked again. This in my opinion was a very simple, simple job they were hired for, no skill was needed to do this job, except a good work ethic. It was obvious the people sent made no real effort to perform a good job. Brian does not have to take direct responsibility for work done, as everything is hired out to contractors,so you don't know who you'll get. I personally would prefer to hire contractors directly that directly take responsibility and pride for their own work, therefore may want it to be done right, to protect their business and acquire more in the future! The proof is in the second set of pictures taken by my inspector........glad I paid the extra $100 for that! Although, shouldn't have had to do so...........very disappointing experience.

The project manager conducted a courteous, detailed visit answering several questions about the job. Later two craftsmen arrived to complete the sopphit and front entry support column repairs along with two more for the chimney remortaring repairs. They were all very professional during the repairs with very good repair and job clean-up times. The appearance of all the work including paint matching and other general details was excellent.

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They were on time, very nice and professional and did a great job. Would use them again.

They were awesome. They were outstanding. We would recommend them highly to anybody. They were very businesslike and prompt. Everything was spelled out clearly. The men that came were very neat and tidy. They were here on the dot of when they said they will be. They were just wonderful. They put down floor coverings everywhere on the steps and in the hallway leading into the bathroom. They were so meticulous and careful. They did a really nice job of cleaning up and removal of debris. I would go with them in an instance. They were highly professional. Their prices are very reasonable. I had good communication with them. I can't say enough good about them. They were very precise. They were very reasonable and helped us stay within our budget. The quality of their job was outstanding. I would rate them high overall. Whenever we have had a question or had anything to discuss, they would just listen. They offered suggestions for different things and everything was very reasonable. I would recommend them to anybody. They would be the first on our list to call. If we need them, we will definitely use them. We have had other contractors, but these guys were hands above. They were very respectful. They answered everything with respect. They worked very well without goofing up. They are the kind of people that are a joy. I dint know there are still people like that. We would have them come back anytime.

As with any reconstruction job there were many set backs once we started taking things apart many things beyond their control. PRS did a great job communicating timelines costs and options. They were professional ethical and provided outstanding craftsmanship. We now have a beautifully remodeled house and came in on budget. Brian Amy and Kevin were wonderful to work with. By far our kitchen and hardwood floors are the best. Our guests are always commenting on how beautiful they are. We highly recommend PRS and would be happy to share more details.

The floors had a lot of water staining but they did an excellent job. They really knew new floors which was good. In the past they have repainted the entire inside of a house, fixed broken cabinets, and replaced a toilet.

The work was well done. Mark knew wht he was doing and had the necessary equipment and quickly took care of the problem. He explained a couple of options and even removed the old toilet.

We were in a real estate transaction and they completed the job quickly. They completed the work on time. The buyers and the sellers were both satisfied. I would use their services again in the future.

excellent

had to call them, they forgot…

I expect to use them for remodeling when one tenant moves out in September. It is great to have the one stop shopping. In the past I have had to go and subcontract this work out and it has been a primary challenge for me. All of the tenets have given high remarks on professionalism and the quality of work that they did. Before we pay the invoice I go out and look at the work that was done and it all looks great, especially the floor repair which was challenging because it was hardwood flooring. The experience overall has been excellent working with Brain and his team and I highly recommended them to others, especially property owners.

Real Estate Solutions makes it easy; they can do most repairs and it is a great one stop shop. Their understanding of the difficulties of a real estate transaction and repair issues makes them unique. Timelines are crucial as is pleasing the buyer; they were able to accomplish both. I would use them again.

It turned out great. They are great to work with. I think they have always been punctual and finished work on time. I have never had any issues with the quality of work done. The price has always been what they told me.

They did a great job. He was really reasonable in his prices. He was willing to work. They were able to get out there within 72 hours. If you need some to do the work right away, they are the ones.

It turned out fine. He was responsive and professional. I didn’t hear my husband complain so it must have been good.