Oregon Restoration Co.

Ken came out to our house. He arrived on time. He was professional and pleasant. We really appreciated how he took the time to provide us with thoughtful information to address our problem! We would absolutely go through Oregon Restoration again, though we will cross our fingers that we never need to (at least for water damage)!

Last year we had extensive water damage to our house due to a water leak from the back of the fridge. We are first time home owners and mostly had no idea of the troubles ahead. We contacted Oregon Restoration based on their reviews and they came in and handled all the stuff smoothly. They were the only folks who were willing to work directly with the insurance (most other restoration folks wanted to contract with us and have us work with the insurance). They explained the 2 phases (remediation and restoration), They dealt with the insurance admirablly and made sure that we got our house back into the shape it was. It took us over 7 months and in that time, they were very polite, exceedingly professional and very in tune with our concerns. The main person in charge of our situation (Kirk) was very helpful and always easy to contact. He would appraise us of the house situation daily and make sure that we knew what was upcoming. Any changes we needed or wanted were handled quickly. All in all, they were humane and exceedingly great at their job. I would recommend them and their work to anybody I know.

Oregon Restoration did a top notch professional job removing water and damaged sections in house. I highly recommend this company and would use again though hope I don't have to.

When s#it hits the fan... you hope to be in good hands when you are dealing with an emergency situation. Luckily, for my home and family... we found Oregon Restoration Company on Angie’s List, and we moved our business to them. What a lucky and smart move on our part... these folks know how to solve your problem, and most importantly... they hire the caliber of individual, that can show genuine empathy for the trauma your family is dealing with. This company hires the best, so you can get some rest. Heaven forbid I have to deal with water damage again... but if I do... I know exactly who to call. ORC is easily the best at what they do in the Portland area.

They were super responsive and were able to start work the next day. They are great with communication and always arrived on time. I was kept updated on the progress and they took the time to answer all of my questions. They did a great job.

Oregon restoration was able to come out on a weekend to put together an estimate and start flood mitigation. Their team was able to handle the repairs as well as the mitigation. Their contractors were responsive and great at communicating with us and setting expectations. They used multiple forms of communication - email, text, phone calls to update me every step of the way. They worked with our homeowner's insurance and had all documents in well ahead of schedule. Would absolutely use their services again.

Oregon Restoration was so great during our time in need. I awoke to a leaking ice maker on our brand new hard wood floors that had just been placed 48 hours ago. The owner was the first company to answer and acted very professional compared to some of the other companies I called. They were fast, efficient and honest when they gave us all our options to bring our home back to pre-damaged conditions. Would highly recommend them to anyone who wants detailed oriented and quality service.

We highly recommend Oregon Restoration! They were amazing to work with from initial contact to job completion. We contacted Oregon Restoration for a mold issue in our attic. Ryan came out promptly and performed a thorough inspection to identify the cause. We appreciated his expert knowledge and explanation of what would be required to remediate the mold. Our estimate was detailed and we felt the price was fair. The crew was very professional; arrived on time, explained the steps of the process as they were completing the work, and took all measures to protect the rest of our house from contamination. We obtained an estimate prior to contacting Oregon Restoration. The estimate was higher and it was clear that the contractor did not have the same level of knowledge and expertise.

Very professional staff, excellent job.

Oregon Restoration stepped in and did an amazing job with the water and mold mitigation piece and later the repair and restoration piece. This ended up being an extensive, months-long job, and I really appreciated all the time and care that Oregon Restoration took during the duration. They kept me informed every step of the way and hooked me up with great people in order to choose flooring and counter replacements as well as cabinet rebuilds. They worked with me to stay "in budget" since we were working with an insurance company. They also had great connections and rapport with my insurance company which certainly eased the way. In the case of the few things that "went wrong", Oregon Restoration stepped up and took the responsibility to make it right without blaming others. The final results are amazing! My house looks like new! I will recommend them in a heartbeat to anyone who needs the services they provide! I can't say enough good things about them! Thank you, thank you Oregon Restoration!

Ryan Gilyeat from Oregon Restoration did an excellent job. I highly recommend them.

Seth came out on time and set everything up as planned. All the work was done properly and completed in the time frame. This is a great company to deal with.

It went very well. Oregon Restoration was very responsive and kind during one of the most stressful times of my life. Additionally, they were knowledgeable about the processes of water remediation and used high quality vendors to complete the rebuild. Curtis was the project manager and Tyson was the main person in charge of the rebuild.

Good, they isolated the issue after two days. They originally estimated for one day.

It went very well! They are amazing! They are fair, informative, extremely responsive, and helpful.

Excellent - Ryan was professional, showed more concern in doing the right thing vs. just making a sale. I would use Ryan again, and you can bet if I ever have another issue he has earned my business.

Curtis and his team from Oregon Restoration were completely professional and put our minds at ease during the mold mitigation and reconstruction process. The uncovering of mold and temporary displacement was disconcerting for our family, however, the process was worry free. The team worked diligently to restore move the mold in various areas of our basement with little disruption to our upstairs living. Curtis obtained bids for the reconstruction work and there were no surprises. They left a clean, fully restored basement. While not the cheapest bid, we had peace of mind with their high quality, professional team, and wouldn't hesitate to recommend their services!

Just finished a third project with Oregon Restoration. Curtis,Tyson and Seth(on a previous project) are SO GOOD at what they do. Hard workers. Pay attention to detail. Very professional and polite. I totally trust this company. Will ALWAYS call Oregon Restoration for house needs.

Dave from Oregon Restoration Co. was helpful, professional and great to work with. He answered all my questions and made sure we got our attic problem solved correctly. I would happily recommend Oregon Restoration to a friend.

They recommended I have the house tested for mildew and asbestos by Thomas Nedermann and co. He came through and took samples for a total of $2300, Meanwhile the bid for clean up was passing $40,000. Of which my insurance would pay only $3500. I refused their service was stuck with the bill for testing and had to do the clean up myself with ( less than $1100). It was all a con game to get me to spend a huge amount of money. Beware!! They seem nice enough. But they will promise you anything and charge for everything.

Ryan and the team were great - they were super responsive, very meticulous, and did an amazingly clean job.

We discovered a leak that manifested itself in the basement but came from upstairs (we had to have a leak-finding company trace it. We got the leak repaired, and then needed water/mold remediation because here in the Northwest mold set in within hours. Seth came out very promptly, assessed the situation, and set his crew to work. They had to cut apart and remove part of the kitchen counter, remove the sink pod and dishwasher, open the wall to the studs, and pull out all the wet insulation all the way up into the ceiling and down to the basement. They set up the blowers and dehumidifier to dry it all out, all encased in a plastic drape. The blowers were in for 3 days. They reassessed the situation on Monday, found it all dry, and removed the blowers. They were very careful with the sink cabinet so we could just have it placed back instead of having a new one built, and they were very careful with our dishwasher when they had to move it to the garage to get it out of the way. All this was done in conjunction with our homeowners insurance. The crew was respectful of our situation and did the job with little fuss and bother (other than the unavoidable inconvenience of not having a sink or dishwasher in the kitchen!). We would definitely hire them again - though I really hope we never have to.

I had the pleasure of working with Oregon Restoration while purchasing my new home. While working in the crawl space, a rather extensive amount of mold was found and I honestly had a few days of panic. However I called Oregon Restoration and Ryan and his crew were so reassuring, they were quick to come over and assess the situation. The clean up job they did was phenomenal! You cannot tell there was ever any mold at all. All staining is gone. When I had the air quality tested after the treatment (since I have a baby) the samples inside the house were lower than the ambient outside readings. I cannot say enough good things about this company. They were always willing to discuss the job with me and to answer any questions that I had. They were patient, reassuring and their work was excellent! I will be recommending them every chance I get.

They never showed up at the agreed upon time and have not since returned any calls.

I called Ryan at 6pm on 2.18.2016 stressing over possible mold in my attic. We are selling our home and I didn't want the buyers to worry about any mold in the attic. I explained that we were going through a home inspection on 2.19 at 12pm and I wanted everything fixed and perfect for the inspection. I had a huge amount of anxiety over this issue. Ryan spoke to my husband and I and was able to calm me down. He went above and beyond the call of duty and called us around 8pm to tell us that he had someone on his team that was able to be at our house at 6:30am. Ryan and his associate showed up on time and got to work. There wasn't much mold, but he was diligent in cleaning what there was and in looking for possible other locations. THIS TEAM WAS AMAZING! THEY CALMED MY FEARS, FIXED THE ISSUE, GOT IT DONE IN TIME AND BEYOND THE CALL OF DUTY!!! IF YOU WANT THE ISSUE FIXED, CALLED RYAN!! I would use them again and again and again...................if we were staying in Oregon.