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Description

Neil Kelly is the largest design-build remodeler in the Pacific Northwest, offering remodeling, home improvement and solar energy services through our design centers in Bend, Eugene, Lake Oswego, Portland and Seattle. For 70 years, we’ve been building a reputation for designs, outstanding craftsmanship, uncommonly good service, and consistently satisfied clients. We are a pioneer in the design/build process in the Northwest and strive to incorporate green design and remodeling elements in all our practices....

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Verified Reviews

A few reviews for this pro...
5.0

03/10/2020

Excellent. High quality, attention to detail.

Description of Work
They installed solar panels.

Category solar panels

1.0

08/21/2018

Basement reconstruction project. Lifted house, dugout 2 feet or so of basement, poured new foundation slab and walls, constructed egress stairwary and windows, replumbed, installed new furnace and ducts. Horrible experience. DO NOT USE NEIL KELLY (NK). 1-The contract is supposed to be a NTE contract for the designed project. FALSE-this is only if all of the project components are thought out, clea...

Description of Work
Basement Reconstruction/Remodel

Category contractors,concrete repair,decks,electrician,egress windows,excavators,lighting,plumbing,remodeling,water heater repair,replacement windows,woodworking,home remodeling,doors,earthquake retrofitting,Uncategorized,basement remodeling

2.0

06/12/2018

Very poorly. We regret hiring them for a deck project last year. What should have been a 2-3 week job lasted ten months. We needed constant vigilance to correct their shoddy work. They substituted inferior material in place of what was contracted for, and refused to acknowledge the difference (more detail at bottom). We couldn’t believe anything our project manager told us. When we wrote to Neill ...

Description of Work
Small deck and accessibility ramp.

Category decks,home remodeling

5.0

05/27/2018

In 10 weeks time, the team gutted our kitchen and did a full remodel (redesign of appliance locations, new cabinets, new counters, new appliances, upgraded electrical, plumbing, hood venting, new lighting, floor refinishing, etc.) Also, made some cosmetic and electrical updates in family room. Our Designer, Fabian, the Project Manager, Paul, and Lead, Cale, did a fantastic job keeping everything o...

Description of Work
Kitchen Remodel

Category custom cabinets,contractors,countertops,drywall,electrician,interior designers,lighting,plumbing,home remodeling,interior painters

1.0

03/20/2018

Don't waste your time or money dealing with this unprofessional and incompetent business. I called Neil Kelly to get some work done on my house to complete a project that was abandoned by a completely unethical former employee of theirs. I explained in detail my situation to several people every time I had contact with Neil Kelly staff: Janell, who referred me to the handyman team, Jenn Harbick: w...

Description of Work
Various tasks to finish a remodel, including new flooring and installing cabinetry.

Category custom cabinets,drywall,handyman service,insulation,remodeling,woodworking

5.0

09/15/2017

Neil Kelly is very respectful. I trust them. The workers are very polite, and good at what they do. I have used him twice now, and he has been great.

Description of Work
He caulked my bathtub.

Category home remodeling

5.0

07/31/2017

👌 they were stellar. Highly recommend

Description of Work
New bathroom cabinet & plumbing

Category countertops,plumbing

1.0

05/02/2017

Initial consult went ok, but then took us calling a couple times to get to next phase. Preliminary design and quote came back with a range of $23k - $45k. We liked the initial design, so we signed a $1700 design retainer. They did the detailed design but came back and said it would actually cost $75k!!! Ugg, that was outside our budget for the project!! We are now out the $1700. So, apparently the...

Description of Work
Addition to the front entry of our split level home. Basically a 4x12x two story space that increases the foyer.

Category drywall,electrician,remodeling,siding,woodworking

1.0

02/24/2017

I didn't get beyond a phone conversation with "Allen" before I gave up on this company. When I said I needed a bid for for specific repair and restoration work, he said he was "not in the business of doing work for free" and that I would have to put down a deposit and sign a contract to find out what it would cost. Really? In my multiple remodels in multiple homes I've never encountered this kind ...

Description of Work
Restoration work following a flooded kitchen: hardwood floors repair and refinishing, cabinet replacement, trim work.

Category remodeling,home remodeling

1.0

01/27/2017

I called for handyman services. I needed a 24" 4x4 post placed on an already existing cement slab under my house for support to a floor joist. It was directly under my kitchen area. I was expecting delivery of new appliances almost three weeks out and wanted this repair done before the heavy appliances were installed. I called to make an appointment and was told Miguel would contact me in a day or...

Description of Work
24" 4x4 post placed on an already existing cement slab under my house for a floor joist support

Category handyman service

    Services Offered

    Remodeling, bathroom & kitchen remodeling, home additions, renovations, window, handyman, home building, cabinets & interior design. Home performance & energy retrofits.

    Services Not Offered

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    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check
    Warranties
    Yes