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About us
Locally owned and operated in Portland, Oregon, we at American Chimney believe we’re the best chimney services company in the Greater Portland-Metro Area. But you don’t have to take our word for it, check out our online customer reviews. We employ certified technicians that know the structure and nuances of chimney systems backwards and forwards in order to give our neighbors the best service possible. Because every one of our sweeps goes through the strenuous process of becoming a CSIA (Chimney Safety Institute of America) Certified Chimney Sweep, you can be sure you’re getting the most knowledgeable highly trained technicians available! 7 employees. Uses subs for engineering projects. Cost is determined by the job. Possible travel charges outside Portland metro area .
Business highlights
36 years of experience
Services we offer
Chimney cleaning, Chimney sweeping, Chimney sweeps, Fireplace waterproofing, Gas appliances service, Gas fireplaces, Gas log installation, Outdoor fireplaces, Wood burning fireplace, Wood burning stoves, chimney caps & dampers, chimney inspection, chimney liner system installation, chimney repair & restoration, dryer vent cleaning, fireplace installation, fireplace repair, wood & gas stove sales & installation
Accepted Payment Methods
- CreditCard
Reviews
4.8245 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 9% | ||
| 2% | ||
| 0% | ||
| 2% |
Showing 1-25 of 245 reviews
Bradley T.
Jul 2022
thoroughly and as promised
Sue W.
Apr 2021
We were told by 2 different gas fireplace companies that there was something blocking the vent. Dennis came out and checked it out. There was no blockage but there was a issue with the fireplace. He fixed it in no time. He was so professional and really worked through the issue to find the problem that I have paid other companies over $800 not to find the problem. I would call him again in a second if it were to go out again. Excellent company and excellent employee!
Julie M.
Feb 2020
The whole experience/job exceeded my expectations! I requested a out of the box solution for Swifts in my chimney. The solution, a shared chimney. The whole team at American Chimney listened,created a plan and delivered .
Anne D.
Feb 2020
Very smoothly! He also changed our furnace filters for me because I didn't know how! Dennis Childers did a fantastic job. He even improved the look of our fake fireplace!!
Marc L.
Jan 2020
Scheduling complicated house repairs in stages is always going to be time-consuming and expensive. But everyone at American Chimney was very friendly and helpful, and the professional craftsmen that worked on and inside our home were courteous, clean, as fast as could reasonably be expected, and obviously proud of their careful, artistic work. We're confident that our new chimney and fireplace were properly constructed, and the log set was installed correctly. Plus, it's even more beautiful and fun to use that we expected. Thanks AC!
Karen M.
Jan 2020
After the scaffolding was erected, the top ten courses of brick were torn down and rebuilt, with proper flashing, A chimney liner was installed and the smoke chamber built up and parged. A chimney cap was installed, and some tuck pointing done. The guys were careful with the scaffolding and cleanup, and answered all our questions. The work was done promptly. The office could have communicated better, but there was no real problem. And the fireplace is now safe and works fine!
Christine B.
Jan 2020
This company is a dream team. The office contact women are a delight to work with and very personable. The guys explained every step and the "why" of it complete with photos and a written explanation. They provided a reminder call before the appointment. They also repaired the chimney at my son's home. Excellent company.
Doug F.
Dec 2019
Outstanding service provided by Jesus and the company team. He fully explained everything in detail. His before and after photos showed the thorough job he did. We've hired American Chimney three times before, for an inspection, a repair and installation of a cap. We highly recommend them.
Response from American Chimney & Masonry
"Thank you for taking the time to share about your experience with our company. We are glad that you were happy with the service and we appreciate your choosing American Chimney!"
Rozanne J.
Dec 2019
Excellent. Jesus did a great job - and showed me pictures of before and after. He went out of his way to get the job done and coordinate with our schedules.
Response from American Chimney & Masonry
"It's always great to hear that our technicians provide a high level of customer service. Thank you so much for choosing us and for taking the time to share about your experience. We truly appreciate it!"
Amy T.
Dec 2019
American Chimney was responsive and informative every step of the process. Their technicians came almost immediately to address a couple of concerns. Everyone was prompt, courteous, and left the work space clean. Highly recommend and will use again myself.
Response from American Chimney & Masonry
"I'm so glad to hear that things went well and that you're happy with how the teamed performed. Thank you for taking the time to share about your experience!"
C P.
Nov 2019
Inspection went very well. Shawn explained the results of the inspection thoroughly and answered all of my questions. Will definitely hire again and recommend their company. Liz in the office was also very friendly and helpful when I first contacted the company. The entire experience was great! Professional and friendly, don't find much of that these days. Thank you Liz and Shawn!
Response from American Chimney & Masonry
"We are very happy that you were satisfied with our service and that you were well taken care of. Thank you so much for the opportunity to service your fireplace and chimney and for sharing your experience with Angie's List members. We really appreciate it!"
Tom L.
Oct 2019
Jesus, the inspector, was excellent. Very thorough and explained all of the findings and possible solutions.
Response from American Chimney & Masonry
"I'm glad you are happy with the service and that our technician was thorough and helpful. This is what we strive for and it's great to know when we succeed. Thank you for choosing American Chimney and for taking the time to share your experience!"
S R.
Jun 2019
They were prompt and professional. They did the work we had asked. The work included: small mortar repair, flashing, a small build up of chimney and a sealant of the chimney top. The price was very high. Again, they did a good job but next time; I would get more quotes.
Response from American Chimney & Masonry
"I'm glad that you are happy with the work that we did, and understand that you want a good value for the services that you pay for. You clearly take pride in your home and are concerned with keeping things up to high standards. I know that we are not cheap, but we do try and provide high quality craftsmanship and excellent customer service. Providing a living wage, health insurance assistance, retirement benefits, paid vacations, and ongoing training certainly increase the cost of how we do business. We are proud of the team we've built and believe that if we take good care of our employees that our employees will take good care of our customers. Thank you for allowing us to work on your home!"
Sonja S.
Jun 2019
The estimate process was detailed, thorough and immediate (as in that day). We scheduled but had to cancel, and then reschedule and they got us on the schedule right away. Day of, the crew was friendly, punctual and got right to sealing off the multiple areas of work from dust and brought in special equipment to ventilate the house. Over the two days the crew skillfully removed 2 tons of brick without damage to the surrounding structure (including 1928 moldings) and kept the dust to a minimum. Great crew! Definitely would recommend!
Response from American Chimney & Masonry
"I'm glad that you are happy with how the project went. I will share this with our crew and let them know. Thank you so much giving us the opportunity to help you with the project and for taking the time to share your experience. We really do appreciate it!"
B K.
Jan 2019
Great. Will use American Chimney again.
David T.
Jan 2019
as prescribed
Response from American Chimney & Masonry
"Thank you for taking the time to post this review. We are very happy to hear that things went well and that the technicians performed as you had hoped. We look forward to taking care of the recommendations that were made and getting your chimney back into great shape. As always, don't hesitate to contact us directly with any questions or concerns."
Joe A.
Dec 2018
I've been a customer for many years. We have one wood fireplace, one gas insert, and a wood stove. All were checked and cleaned as needed. Excellent service!
Tim T.
May 2018
We had purchased a chimney inspection and cleaning through Angie's List and, when the inspector found that there was no cleaning required, were charged less than we expected and were given a thorough assessment of the state of our fireplace and chimney and an estimate for the necessary repairs. Our chimney needed the crown rebuilt and extensive repairs to the tuck pointing and flashing on the exterior bricks. When time came to do the repairs, I again contacted American Chimney & Masonry as the estimate they had given us proved to be among the best we received and their reputation for quality work and our previous experience tipped the scales in their favor. Shawn did an excellent job of fixing everything that needed to be fixed and, after a long day of work, cleaned up the job site well. The tuck pointing he did is superior to the original, as is the new crown on top of the chimney and the new flashing. They are scheduled pretty far out, but I think that's an indication of the quality of their work - they're quite busy because they're quite good. It may take a bit, but it's worth the wait.
Response from American Chimney & Masonry
"Thank you for the kind words! We are glad that you are happy with the project, and hope that you will continue to enjoy your fireplace for many years!"
James K.
Mar 2018
The price was right, they were able to do and did the work in a professional manner.
Kris S.
Jan 2018
Steve initially came out and looked at the chimney. He told me that I would need to contact terra firma as the chimney had migrated too far away from my house for them to repair. There was no charge involved only the consultation from him.
Learon B.
Dec 2017
great. shortened the chimney to meet code and cleaned up after himself.
YAAKOV E.
Nov 2017
I had American Chimney & Masonry out on November 1, 2017 to look over my chimney and fireplace. First of all, they charged me $142.45 for an inspection. I've had two other companies do the same inspection for free. The representative from American Chimney took a lot more time and a lot more pictures to give me the same information the other companies did. Secondly, American Chimney submitted a bid of over $4,300 to replace and rebuild the top 12 rows of bricks from the chimney, tuck point the rest of the chimney, do additional masonry work (crown wash and flue tile), replace the counter flashing, apply water repellent, put up scaffolding (to do the upper chimney work), and repair a couple of cracks in the back of the fireplace. Their bid did not include sweeping the chimney. I had two other highly rated companies come out to look at the same chimney. They both said there was no need to rebuild the chimney and that what I needed, for maintenance and safety reasons, was to tuck point the entire chimney, power wash and apply water repellent, and sweep the chimney. That's it. No rebuilding, no additional masonry work, no work on the counter flashing, no need for scaffolding, and the cracks in the back of the fireplace were not significant and represented no hazard. To get my chimney to a safe place, with a ten-year warranty on the work, I'm going to spend less than $900, a far cry from American Chimney & Maintenance's $4,300. As earnest as the representative from American Chimney was, I have to admit I'm concerned that they were trying to oversell me. Needless to say, I did not accept the proposal from American Chimney. I have used this company in the past, for sweeping and to put a cap on the chimney, and their work has been quite good. But their prices are also quite high. It's a large company that carries a lot of overhead. Price-wise, it's not going to be able to compete with a smaller, local company. Their work can be fine (one of the other bidders confirmed that they do good work), but their price will be high. I will use other companies in the future.
Response from American Chimney & Masonry
"Mr. [Member Name Removed], I am sorry that you were not satisfied with the inspection report that you were given by our technician, and also that you believe he was trying to oversell you. First, yes, we do charge to send out a technician and do a thorough inspection and provide a detailed inspection report with photos. We reviewed the cost of the appointment with you when the appointment was scheduled and you agreed to that. We do not base our fees or our quality of service on what other companies do. All of our technicians are certified by the Chimney Safety Institute of America and are trained to diagnose chimney problems and recommend appropriate solutions. After reviewing the photos and report of our technician I'm in agreement with his recommendations. There are loose brick and you can actually see right through some of the mortar joints - this warrants reconstruction. I caution you with regard to the crack in the back wall of your fireplace. We were involved with a situation where just such a crack allowed hot air through that and the crack in the masonry wall directly behind it where there was combustible framing. This caught fire and caused $ 120,000 of damage to the home. We do not brush off these cracks as "not significant". We care about our customers and want them to be well informed about their fireplaces and chimneys so they know what is in satisfactory condition and what needs attention. We are sad to lose you as a customer and would have appreciated the opportunity to address your concerns directly. We wish you the best in the future. Sincerely, Steven R. Pietila General Manager"
Elizabeth I.
Oct 2017
I had several things done. I think the sweep was $200. I think the price was fair.
Blaine A.
Sep 2017
They do the cleaning. They take off all the creosote that's built up in the chimney. They clean the fireplace out too. They have worked with us before for many years. They do good work. they do what they say they're going to do. They put down tarps and everything. You'd never know they were there. It's easy to schedule. They come out on time.
BRUCE S.
Aug 2017
Very well. He found a cheaper option to a larger anticipated project. I appreciate his help and honesty!
Licensing
State Contractor License Requirements
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FAQ
American Chimney & Masonry is currently rated 4.8 overall out of 5.
American Chimney & Masonry accepts the following forms of payment: CreditCard
No, American Chimney & Masonry does not offer free project estimates.
No, American Chimney & Masonry does not offer eco-friendly accreditations.
No, American Chimney & Masonry does not offer a senior discount.
No, American Chimney & Masonry does not offer emergency services.
No, American Chimney & Masonry does not offer warranties.