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TLC Carpet Cleaning

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

IICRC Certified master textile cleaner, who has been in business over 20 years, who is skilled at cleaning and protecting your investment. I can also clean and protect high-end fabrics such as linens, silks, and wools that other cleaners won't touch.

Business highlights

27 years of trusted experience

Services we offer

Carpet cleaning and protection, high end upholstery cleaning and protection (fabrics such as linens, silks, and wools) stone and tile cleaning. Carpet color repairs such as bleach stains and other discolorations. Odor control such as pet stains.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 53 reviews

Larry T.
01/2018
5.0
carpet cleaners
  + -1 more
OUTSTANDING!!!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KENDRA W.
07/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned carpet throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned my homes carpets. The service was quick, and well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry T.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Family Room, Living Room, Stairs & Den

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Kathleen G.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Very pleased with how clean our 20+ year carpets looked after TLC cleaned them. TLC was very thorough. I was so pleased I have referred TLC to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
01/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

KENDRA W.
04/2015
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Cleaned carpets in bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen G.
04/2015
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Did a beautiful job on my carpets. Was extremely thorough and did a truly professional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry T.
02/2015
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Cleaned 2 carpets and one stairs. Outstanding!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jim R.
11/2010
5.0
carpet cleaners
  + -1 more
Very pleased with the entire experience. Would recommend and use again.
Description of Work: Cleaned carpet throughout entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Julie B.
10/2010
5.0
carpet cleaners
  + -1 more
Doug did a great job on my carpets! I have lots of children and there were many stains, but Doug removed them all and my made carpet look like new again. I will definitely use TLC again in the future!
Description of Work: Had my downstairs carpets cleaned and teflon coated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bridget D.
09/2010
4.0
carpet cleaners
  + -1 more
I called and left a message. The carpet cleaning guy returned my call very promptly on a Friday afternoon, which I appreciated. We then scheduled a time about a week away. He then came out, did the work and it?s not quite completely dry. So the service is still pending, but it looks good and I assume it will be good. I didn?t expect anything exciting. The price was excellent. He was fine and I would probably call him again.
Description of Work: I used the services of TLC Carpet Cleaning for carpet cleaning about two days ago. They cleaned the living room floor carpet and also the TV room floor carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Todd A.
09/2010
5.0
carpet cleaners
  + -1 more
Doug did a great job on our old carpeting. He spent time working on the stains, and we are very pleased. He showed up early and was very pleasant to have in our home. The house smells great, and we can wait another year to replace the 21 year old carpet! We definitely got our monies worth.
Description of Work: Cleaned 3 rooms plus stairs and hallway - difficult stains in all areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JAMES S.
08/2010
5.0
carpet cleaners
  + -1 more
He was easy to arrange the cleaning with, did a good job, no problems, nothing to really report.
Description of Work: Cleaning of all carpets prior to our move-in (about 1400 sq ft).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SARAH W.
04/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
TLC Carpet Cleaning was easy to reach by phone and my appointment was promptly scheduled according to my availability. Doug arrived right on time. I always appreciate when a service provider has a professional appearance, so was pleased when Doug arrived in a vehicle and clothes with the TLC logo. After greeting him and showing him to the sectional, he worked diligently for about an hour. As a stay at home mom with a baby, I felt very comfortable having Doug in our home.His presence didn't upset our routine at all. When he was finished, our sofa looks brand new! I was amazed that he was able to get some old dried gum off one of the cushions; it's been there for years and I had no expectation that it would come out. I did not call around to compare prices. It is possible that TLC Carpet Cleaning's competitors may charge less, however, I could not be more pleased. Doug is a professional and kind owner/operator who obviously takes pride in his work. When I'm ready to have our carpets or other upholstery cleaned TLC Carpet Cleaning will be my first phone call.
Description of Work: TLC Carpet Cleaning cleaned our four piece chenille sectional.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ALLEN H.
01/2009
5.0
carpet cleaners
  + -1 more
Doug was on time and walked through the house as I pointed out trouble spots on the carpet that need a little extra TLC (pun intended). He subtracted 20.00 from the total bill because I had moved everything out of his way before his arrival. This saved him time so he adjusted the bill accordingly.
Description of Work: Cleaned 3 rooms and master bedroom closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

DORSA M.
02/2008
5.0
carpet cleaners
  + -1 more
I can always count on Dave. He calls me when he is going to be in the area in order not to have to charge me an extra trip charge. He's an honest and trustworthy man. I always enjoy visiting with him while he's cleaning.
Description of Work: He's a chemical cleaner. He comes and cleans my stairs, and the downstairs carpets every time. He cleans the upstairs carpets about every third time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

BRIAN J.
12/2007
5.0
carpet cleaners
  + -1 more
I used TLC carpet cleaning for many years. Doug is always very friendly and does a through job every time.
Description of Work: Doug cleaned approximately 1000 sq. ft. of carpeting including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

SALLY T.
10/2006
5.0
carpet cleaners
  + -1 more
Doug was a pleasure to work with. He was on time, nice, no-nonsense;a regular guy. Kind of chatty. (He said, "By the way, I talk too much." I just went out on the deck with my novel and left him to work in peace). Over the phone he quoted me $125-$150. Our place is small, so the actual price was lower than the quote. Cool. I have no idea whether his prices are reasonable, but it was worth it to me. I will recommend him to friends and call him back next year.
Description of Work: We had the carpet in our living room, stairs, landing, and one small bedroom cleaned recently. Doug came in and measured the area, hoovered it, and cleaned it. The actual work took only about an hour. He suggested putting on Scotchguard and I declined. No hard sell. I wrote him a check and he left. An hour later the carpet was dry and looked fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

ALMA E.
08/2006
5.0
carpet cleaners
  + -1 more
Excellent job. Doug was punctual and polite. He did the job in the time specified. I had to re-schedule my first appointment and he was able to accommodate my new schedule.
Description of Work: They cleaned about 750 square feet of carpeting and applied scotch guard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

ASTA E.
02/2006
5.0
carpet cleaners
  + -1 more
Was on time, very friendly, very talkative, so if you don't like to talk to people just stay away and let him do his work. Finished work within the time that he stated when I set up the appointment. Square footage was a little over 256 which comes to less than 50 cents per square foot which I consider a very reasonable price. Small business owner who is still interested in establishing a customer base by delivering more of a "personalized" service. Was very happy about being on Angie's List even though he does not seem to know how he got there in the first place.
Description of Work: Started out measuring the square footage in both areas to come up with a price. Pre-treatment of heavy old set stains, partially caused by pets, hairball upchucks etc, after first vacuuming, then steam cleaning carpet in bedroom and in small dining area off the kitchen. Finished with an extra treatment of something like "scotch guard" protector to make carpets more stain resistant in the future. Carpet is very light colored, so every stain shows up very quickly. It's been about 3 weeks since and carpet still looks very good. Also, did not have a lot of chemical smell in the house during and after the process. Stated that his cleaning components are more of a natural line as opposed to heavy chemicals which appears to be true, at least going by the smell, no nasty fumes etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

LISA E.
10/2005
5.0
carpet cleaners, upholstery cleaning
  + 0 more
DOUG WAS FRIENDLY, HONEST, AND FAST. HE EXPLAINED THE PROCEDURES AND CLEANING TECHNOLOGY HE WAS GOING TO USE. I WAS AMAZED THAT THE CARPET WAS DRY WITHIN 1-2 HRS.
Description of Work: CLEANED 400SF OF CARPET + SECTIONAL SOFA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$300

MARGARET T.
09/2005
5.0
carpet cleaners
  + -1 more
DOUG WAS VERY PROFESSIONAL BUT ALSO FRIENDLY. HE ARRIVED A FEW MINUTES EARLY (WHICH WAS GOOD) AND GOT RIGHT DOWN TO BUSINESS. HE WORKED QUICKLY AND THOROUGHLY. HE CHARGED ME LESS THAN THE ESTIMATE BECAUSE THE SQUARE FOOTAGE WAS SMALLER THAN HE THOUGHT. THE PRICE WAS A BIT HIGHER THAN COMPETITORS, BUT I PAID FOR RELIABLE AND EXTREMELY THOROUGH SERVICE. ALTHOUGH THE APARTMENT MANAGER TOLD ME LATER THAT I DIDN'T ACTUALLY NEED TO CLEAN THE CARPETS, I'M GLAD I DID IT AND I WILL RECOMMEND TLC IN THE FUTURE.
Description of Work: DOUG MEASURED THE ROOM TO DETERMINE THE ACTUAL SQUARE FOOTAGE, VACUUMED, THEN WENT OVER EVERY INCH OF CARPET WITH HIS POWERFUL CLEANING MACHINE. SPOTS THAT WERE ON THE RUG FROM MY NORMAL USE DISAPPEARED AFTER HE CLEANED!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2005
5.0
carpet cleaners
  + -1 more
THEY DO IT EFFICIENTLY. THEY PUT THINGS BACK. IT IS GOOD QUALITY PROFESSIONAL WORK. MAINLY THE QUALITY OF THE WORK STANDS OUT. ALL THE OTHER THINGS ARE THERE TOO. THE BOTTOM LINE IS HOW THEY DO THEIR JOB, AND THEY DO IT VERY WELL. THEY ARE JUST NICE PEOPLE.
Description of Work: THEY CLEANED LIVING ROOM AND DINING ROOM RUGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
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Contact information

17540 Springhill Pl, Gladstone, OR 97027

www.tlccarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Marble and Granite

FAQ

TLC Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

TLC Carpet Cleaning accepts the following forms of payment: Check
Yes, TLC Carpet Cleaning offers free project estimates.
Yes, TLC Carpet Cleaning offers eco-friendly accreditations.
No, TLC Carpet Cleaning does not offer a senior discount.
No, TLC Carpet Cleaning does not offer emergency services.
Yes, TLC Carpet Cleaning offers warranties.
TLC Carpet Cleaning offers the following services: Carpet cleaning and protection, high end upholstery cleaning and protection (fabrics such as linens, silks, and wools) stone and tile cleaning. Carpet color repairs such as bleach stains and other discolorations. Odor control such as pet stains.

Contact information

17540 Springhill Pl, Gladstone, OR 97027

www.tlccarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed