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Founded 2013 • With Angi since May 2013
605 Portland Ave Unit #824
Gladstone, OR 97027
Service Provider ResponseIt took us a while to figure out who you were, as you are not one of our paying customers nor have you been in contact with us regarding this property until now. Typically, we communicate all of our policy changes via e-mail and gladly discuss them with our customers however they prefer. Every time we checked in with the owner of this property, they appeared satisfied with little to no constructive feedback. We are very prompt with e-mail responses, so when you state our “communication was crap” and we “raised prices without saying a word” we feel that is a stretch. Regardless, we are glad you brought these issues to our attention, as it gives us a fantastic opportunity to help educate other consumers. We do our best to try to meet the needs of our customers and, if they are dissatisfied, it is their responsibility to communicate that to us in real time so we can tailor their services to meet their needs as much as we can. If customers, or family members, take it upon themselves to prune plants and shrubs during the wrong time of the season, it makes it difficult for us to maintain. Our pruning schedules are very strategic based on flowering of specific types of plants, shrubs, and trees. Beds that have exposed clay soil are challenging to manage without an appropriate weed and moss suppressor like barkdust. Some customers do not feel as though this is a necessary expense, and as a result there will be more unwanted growth – especially if they have opted for a bi-weekly service, as more time passes between visits. As communicated in the contract each customer signs, all of our builds have a 5-year warranty. Please contact us if you’d like more information regarding this because we stand by our work. We welcome questions / concerns and much prefer it along the way rather than learn of them in an e-mail promptly requesting service cancellation, immediately followed by a very negative review. Again, we had no idea there was any discontent throughout almost 6 years of providing our services at this property.
Service Provider ResponseThank you very much for the kind words and entrusting in us to take care of your landscape needs. We really look forward to helping you out in the future!
Service Provider ResponseWe believe in building strong relationships with our customers and it starts with good work and trust, and with this comes loyalty. Thank you for being a loyal customer [Member Name Removed] and we look forward to helping you for years to come. Thank you.
Service Provider ResponseHello [Member Name Removed]. Thank you very much for keeping us on as your full-time landscaper, and we really appreciate you sticking with us year after year! Marc-
Service Provider ResponseHello [Member Name Removed]. Thank you for the review. We really appreciate you as our customer and we look forward to helping you out in the years to come. Thank you for being a part of the Saira family for so many years.
Service Provider ResponseWhile we work very hard to please every customer sometimes it just doesn't work out with everyone, your property and situation was not the right fit for us. You had a garbage bin placed on the only place we could park street side without blocking mailboxes and driveways. We did not feel comfortable parking so far away from the job site with all of our equipment exposed and out of sight, because you also had large laurel hedges that lined the front of your property. We respond to every email and phone call. You were a bi-weekly customer and if you would have asked for us to make another visit, you would have had ample time to find someone who could help you, but you went from receiving our email to writing a review instead of contacting us first. In my oppinion this is an unjust review with no argument, you should have contacted us first. We are always more than happy to accommodate when needed. We will continue to work hard and provide the quality work we always provide for all of our customers.
Service Provider ResponseHello [Member Name Removed], We really appreciate having on board and trusting in us to take care of your property. We look forward to keeping your yard a happy place and something to look forward to when you come home. Welcome to the SAIRA family! Marc-
Service Provider ResponseThank you very much for the review [Member Name Removed]! We appreciate the extra work and trusting in us to take care of your property. We really look forward to helping you throughout the year. Welcome to the Saira family! Marc-
Service Provider ResponseThank you so much [removed member name]! Your corner property is really the center piece of your street and we are very happy you signed on for yearly maintenance to allow us to showcase it. We hope you have a great day!
Service Provider ResponseThank you so much for having us take care of your property [Member name removed]! I'm glad we were able to open your amazing back yard space back up for you to enjoy. We appreciate you trusting in us to help you out. Thank you!
Service Provider ResponseThank you so much [Member name removed] for the kind words, you are an amazing customer! I am happy to have found another customer to claim as a Saira family member. We greatly appreciate you and we'll see you soon!
Service Provider ResponseThank you very much for the wonderful post [member name removed]! I enjoy helping you out and bringing new life to the projects you have let me work on. Lets keep them coming!
Service Provider ResponseThank you [member name removed]! Your place has done a complete one-eighty since starting the process and it makes me happy that you are happy about it. I look forward to helping you out for years to come. Thank you! Marc-
Service Provider ResponseHello (removed member name)! Thank you for letting us have the opportunity to give you a bid. We hope to have you as a client in the near future if you ever need to change services. Have a great day! Marc-
Service Provider ResponseHello [member name removed]! We are excited to have you as a customer and the continued service you let us provide for you to maintain your landscape. Thank you very much!
Service Provider ResponseHello [removed member name]! Thank you so much for the review! Your lawn was the worst to date for sure, but with the proper maintenance/treatment programs, we'll get it to where it should be. In this business there can be a lot of surprises and things that can hold us up, so we appreciate your patience.
Service Provider ResponseHello! Thank you for calling on us to take care of you! You have a great yard and we look forward to serving your other landscape needs in the future. Thank you!
Service Provider ResponseHello [member name removed]! We enjoyed taking care of your place and we look forward to your continued relationship ensuring your yard has the proper care that it needs. Thank you!
Service Provider ResponseThank you for the kind words and giving us the opportunity to make sure that your shrubs, and hedges were properly maintained for the Fall/Winter months. We look forward to making sure they are ready for every season!
Service Provider ResponseIt really is amazing what a little effort and know-how can do to a yard. We are happy that you chose to go with our company to take care of your landscape needs and we appreciate you taking the time to write us a review. Thank you!
Service Provider ResponseHello (Member name removed) . We had a great time taking care of the immediate problems you faced with your yard. We appreciate your kind words and we look forward to doing more business with you in the near future. Thank you!
Service Provider ResponseI thank you for entrusting in us to cleanup your property, we hope to take care of your other landscape needs in the future.
Red Bark Inc. can help with any of your bark dust blowing needs. We have 25 years of experience, dependable, licensed drivers, and top of the line bark blowers to ensure a job well done, every single time.
All Surface Cleaning is a very affordable Roof, Gutter and Deck Cleaning service. It is our belief that anyone can do cheap work for a cheap price. Others can oversell the amount of work that needs to be performed in order to justify a “high quality” price. Our goal is to provide what we would want ourselves: VALUE – good workmanship and professionalism at a fair price. You owe it to yourself and your home to discover why All Surface Cleaning provides the best gutter, deck and roof cleaning Portland has to offer. We also offer some of the best warranties in the industry on certain services.
Little Prince offers premier pressure washing services in the Portland Metro Area. If you have grime and moss on your driveway, deck/patio, siding or roof, we will get rid of it using only GREEN solutions. We've been working in this community for the past 12 years and no project is too small or too big. Give us a shot! From the first communication, to us leaving your home, it'll be all smiles and professionalism. It's time to give your home the royal treatment!
Hardscaping; Pavers, Retaining Walls, Fences - French Drains - Yard Cleanup - Lawn Care Services & Landscape Maintenance Packages available-
Saira Scapes LLC is currently rated 4.8 overall out of 5.
Saira Scapes LLC is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Saira Scapes LLC accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Yes, Saira Scapes LLC offers free project estimates.
No, Saira Scapes LLC does not offer eco-friendly accreditations.
Yes, Saira Scapes LLC offers a 3% senior discount.
Yes, Saira Scapes LLC offers emergency services.
Yes, Saira Scapes LLC offers warranties.
Saira Scapes LLC offers the following services: Hardscaping; Pavers, Retaining Walls, Fences - French Drains - Yard Cleanup - Lawn Care Services & Landscape Maintenance Packages available-