Paul Davis Restoration

Horrible workmanship. Water damage reconstruction in kitchen, bathroom and flooring. They have not completed the job after a year. Keep making excuses about there poor workmanship. Have posted a previous review about this and don't see it. I wonder why??? It is negative, probably why. Flooring still not installed after the 3rd try. Countertops separating as well as the back splash. This has been nothing but a nightmare. They put a lean on my house even though they have trashed my house. You have been warned!!!

Michael was our construction "advisor" and was very attentive to our project. He helped in all matters from design, to crew supervision, to keeping the project running smoothly from start to finish. Easy to talk with and very attentive to details. We were a little shaky with our content "advisor" but after a few meetings and getting everybody on the same page, it all went as well as a devastating situation could go!! Thanks, and hats off the teams at the Paul Davis Company, for all their help and concern during a very difficult time!!! Michael and the teams have made a few house calls to remedy a few small concerns as necessary (a leaky sink drain and to track down a fuse that was being difficult) but the job was done right, from the very start!!

Very well, on time

Everything was handled as a first class operation. We got 3 quotes but these people were the most professional by far. There was a drawing made for each section of the house outline exactly what they would do and what cost.

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The experience in working with them was horrible, they were expensive because they inflate the estimates knowing that it will be paid through the insurance company, they did not complete the job that they were hired to do, I had to have the work re-done and cleaned up myself, then when I tried to complain or get the insurance company to intervene, they filed a mechanics lien. Total bullies and poor poor quality of work.

Roofer was amazing. jeremy not only helped us choose a great color but went to HoA to make sure it would be approved. We have a steep and difficult roof and they were done in 2+ days by Thanksgiving--amazing. Painter/drywallers too! We love Paul Davis. this was our second experience with them, and again wonderful!

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When I contacted them they were quick to respond and very professional. We ended up going with someone else but estimate was on par with everyone else and they were prompt. The guys that came out to give the estimate were really knowledgeable and really put me at ease. Thought we didn't use them they are worth a mention based on professionalism alone.

Responded immediately (within hour) with equipment to drain ducts after discovering major slab leak. Over 700 gallons of water had to be removed. Personnel were professional and knowledgeable, careful. Spent major part of day completing job with follow up scheduled for next day.

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they did a wonderful job! Took special care with the photos. Was surprised by how good everything turned given the condition when they took them

Returned home to find a burst pipe with water all over family room, kitchen and dining room--all with hardwood flooring. Our insurance adjuster suggested Paul Davis and another restoration entity for us to have estimates done--we did not have to use either for the actual reconstruction. Chose Paul Davis to do the work because it was early-mid October and they promised that work would be done before Thanksgiving, when we already had plans to have family and guests over. (The general contractor who did a remodel for us would not be available until end of October at the earliest.) As it turned out, though this experience was stressful, the field supervisor was fantastic to work with and so were the crews he had. Field supervisor coordinated the work, was very responsive to my calls/texts, and was very detail-oriented, like I am. When crew did not show up at the time promised, a call to him meant that they did show up soon after, or at least they did show up at the revised time. Field supervisor visited site every work day, almost always twice--at the beginning of the work day and/or at the end of the day. He ensured that we were satisfied with the work before we had to pay, though the majority was covered by our home insurance plan. If we found something not up to par, he would have crew back in ASAP, making the needed finishing touches. With such an extensive restoration--floors, dry walls, paint, electric fixtures, touch-up of cabinets--i decided to replace kitchen counters with granite (were and quot;formicaand quot;), replace the sink and install a new garbage disposal, at our expense, which was started after Thanksgiving. Unfortunately, the granite installers made some extensive scratches in newly installed hard wood floors--no problem, PD field supervisor made sure that damaged planks were replaced, which was completed the first week of January, at no additional cost to us. In fact, the overall experience was so good that we have scheduled a duct cleaning through PD, which has not yet been done.

Paul Davis provided a thorough quote and scheduled the work quickly. The workers were courteous and professional and did an excellent job.

The cost was paid by insurance. They were good, quick responders, and worked well on my budget. I did not have any issues.

Communication was great! The workers were late the first day (they called to explain why). First, they installed the crown moldings (3 rooms) and decorative trim. Then shortened the 2 interior doors. One of the interior doors was damaged during the process of shortening it. (I was not able to salvage it and had to get a different door.) The they shortened and installed the exterior door. Replacing the pocket door was difficult and they couldn't finish it the first day. They came back to work on the decking over the patio. They had to return on a Saturday to finish the pocket door. Everything looks GREAT!

Everything went extremely well. The work was performed completely to our satisfaction. The project manager, Mark, kept in constant contact with us detailing who would be there, what time they would arrive, and about how long they would be there. Couldn't be better. I received a follow-up call from Tim, at the Paul Davis Restoration office, to make sure everything was to our satisfaction. It was. A really first-class job. We highly recommend Paul Davis Restoration.