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Star Landscaping And Lawn Care Service

About us

We are a locally owned and operated company that works closely with our clients to give them what they want. We don't try to upsale or pressure you into something you don't want and work hard to go beyond your expectations of what you expect. Additional contact: Jason.

Business highlights

Emergency services offered
14 years of experience

Services we offer

Lawn care & maintenance. Fertilizing. Weed control. Hardscaping & landscaping design. Lighting. Flower bed clean outs. New plant installation. Gutter clean up. Tree & shrub trimming. Snow and ice removal. Limb removal.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.539 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
0%
2
3%
1
8%
Showing 1-25 of 39 reviews
Jeffrey G.
Nov 2015
5.0
Yes, I recommend this pro
$500
unknown

Joni L.
Apr 2015
1.0
$50
I have been invoiced 5 times, but this company has only visited twice. The lawn does not meet my expectations for what I was hoping for from this company. I would appreciate a little more clarification regarding the billing and scheduling operations with this company.

Steve M.
Mar 2015
1.0
Yes, I recommend this pro
$45

This was the worst lawn service I have ever had. They left huge piles of cut grass in the yard every time they would mow. I had to hire another crew to clean up their mess they made of my yard. I would never hire this company again.


In response to Star Landscaping's response, I have plenty of emailed invoices saying that I absolutely do have the correct company and was a customer of theirs. I am even more unimpressed that this company cannot stand up for a poor job they did. I do not leave negative responses unless they are warranted and this company absolutely deserves a poor review.

Response from Star Landscaping And Lawn Care Service
"I apologize for the service you received, but I believe you may have the wrong company. We have never serviced you as a client and we don't leave grass behind when we mow someone on a regular basis we either bag the grass and take it with us or blow away any excess that we miss. The only time we may have clumps in the grass is when grass hasn't been mowed for a long time and is too tall to bag or it's wet and doesn't bag well. Even then, we clean the clumps behind us as should anyone. Again, I apologize for the service you received from the company that you received it."

Lu S.
Mar 2015
5.0
Yes, I recommend this pro
$350
After dealing with a few scheduling problems, they arrived and began work. The repotting of the very large Palm went well. They then moved to a sloping / eroding area in my yard and built 5 tree wells around existing trees to help hold soil around the trees and reduce the erosion. The tree wells were built using stacked retaining wall / landscaping blocks. They were careful to be sure the blocks were level and well seated in the soil. They worked steadily and efficiently. The tree wells are beautiful and well thought out! I was very pleased with their work! Thanks Jenn and Jason!
Response from Star Landscaping And Lawn Care Service
"We enjoyed working with [member name removed]. There were some scheduling issues and she was very patient with us. Glad you like the work and look forward to working with you in the future."

Nicholas K.
Mar 2015
4.0
Yes, I recommend this pro
$40
They are friendly and fairly timely with replies, but sometimes when you try to communicate with them about exactly their services will be and when will they do weed type treatments you're not quite sure. They are not that responsive and you are not quite sure what you are going to get and when you're going to get it. At personal level they are very friendly and nice as regards communications promptly, but the actual nature of the service is sometimes you're not quite sure when you're going to get as far as weed treatments. They are pretty professional.
Response from Star Landscaping And Lawn Care Service
"We are starting the 2nd year with Mr. (member name removed) and although we always try to leave instructions on what we have done and the aftercare with whomever is home, we will work much harder this season to be clear and explanatory in the service we have provided and the care that is required when we are not there. We enjoy working with Mr. and Mrs. (member name removed) for a 2nd year."

Gayle H.
Nov 2014
5.0
Yes, I recommend this pro
$45
They do a very good job. Their pricing depends on the lawn and the size of the lawn. We have two houses and we pay $35 for one house and $45 for the other. It's a husband and wife team. They're very good.
Response from Star Landscaping And Lawn Care Service
"The [member name removed] have been great customers for a few years now. We enjoy working with them throughout the year."

Blake R.
Oct 2014
5.0
Yes, I recommend this pro
$35
unknown
Response from Star Landscaping And Lawn Care Service
"Thank you for the review [member name removed]. We service a rental house for this gentleman and he is always prompt and courteous."

Mary F.
Aug 2014
5.0
Yes, I recommend this pro
unknown

Deena K.
Apr 2014
5.0
Yes, I recommend this pro
$1,625
Jenn and Jason were scheduled to do our landscaping on the 26th of April. They didn't show at the time I had anticipated and after talking to Jenn it was explained they were running late on a current job and wouldn't be able to get to us until the following Tuesday. I'm thinking and quot;Great. I've chosen a landscaping company that's going to jerk me around.and quot; WOW...was I ever wrong. Jenn, her son, and Jason (no subcontractors!!) showed up right on time on the rescheduled date. They were/are the consummate professionals. Our job wasn't especially grand in scale but we were treated as if we were spending tens of thousands of dollars. My wife has been known to kill plastic plants and I'm not much better when it comes to landscaping. They are extremely knowledgeable and took the time to educate us on proper maintenance and care of our new plants, for the present and future. HIGHLY recommended. Well done Star Landscaping! We will be using you again.
Response from Star Landscaping And Lawn Care Service
"Their beds turned out beautiful. We continue to go by and check on things as we service a lawn within their neighborhood. They have continued to keep things looking great and we look forward to working with them in the future should they need it."

Susan S.
Apr 2014
4.0
$1,100
Their work was fine but they were pretty expensive. They postpone once my son put stepping stones in. They just put the loose rocks around and it took them an hour and a half yet they charged me the full amount. They didn't get in touch or even to return a call.
Response from Star Landscaping And Lawn Care Service
"This job consisted of removing a fence panel to have a cess to wheel barrow loose rocks from the front to the back yard. We cleaned out and leveled one side of the house and then added loose rock on top and around french drains. The rock was dropped and leveled by hand. On the opposite side of the house, stepping stones had been laid out for rocks to be added around them. We had to pick the stones back up and replace them, as to not damage them as we wheel barrowed the loose rocks around. The job was bid as a solid rate, not hourly. We did take a lunch break about halfway thru and then finished up . There were 3 people helping instead of just Jason and I, as we normal have. I'm glad you liked the work. Thanx"

TERRY K.
Feb 2014
5.0
Yes, I recommend this pro
.

Dianne M.
Feb 2014
2.0
$1,800
Icontacted this company in March of 2013. They came out, very kind and understanding couple that understood our situation , looked at our area, went over some landscaping suggestions they had. From March through June the weather did not cooperate due to cool temps and torrential rain. So it was put off until June. I ASKED them if this was too late to plant fesue sod and they assured me it was not. They notified all of their customers in a massive text, it targeted their REGULAR customers they do mowing services for, that the tornado affected some of their childrens homes and would be behind in mowing schedules. COMPLETELY UNDERSTOOD AND SENT OUR CONDOLENCES..... But we did not get a text about our landscaping. After many texts to them from my end, we did not hear from them for almost 2 months. I have all emails to prove this. After many texts I sent to them later they finally made it out June 24 and did everything except remove a concrete block I had on my list. No biggie, I told them not to worry about it. I had waited long enough. I was concerned about some pieces of sod they laid because it was late in the season, laying over and very GRAYISH in color....I have pics of this. This was right AFTER they INSTALLED and before I started watering. They instructed me how to water and I stuck to these instructions. I sent them pics of it and told them my concern 2 days after. (They had told me they picked it up the day before, put in there trailer and watered down to keep it moist.) They pulled it up to house and left out front in their trailer for a day after already being in there the day before. Because they had other work they had to catch up on.....
It was obvious not all the fescue sod was healthy after laid. I consulted other landscapers, had them come out and verify they did not install correctly and just laid on top of soil, that was hard as a rock after they told me they would till the hard soil, breaking it up and prep by putting down fertilizer to help with growth. I followed their watering instructions, keeping in mind the extra rain we were already getting and made sure the sod was moist but not soaked. The sod started turning the same color of the pieces they originally installed. I told Jennifer about it and she assured me they would make it right.....But also accusing me of OVERWATERING!!!! My last email from her was Nov 15, 2013 and she said they paid someone to come out and reseed but she never realized they never showed stating because I never notified them....WELL, I WAS NEVER NOTIFIED SOMEONE WAS SCHEDULED TO COME OUT AND RESEED AT THAT TIME!!!!!
I gave this company ample time to make things right like they promised they would.
This company is CLEARLY not a landscaping company. Knows NOTHING about laying sod and the time of year to do so after talking to many other landscapers. She did not follow through with making things right. So basically I feel we were given the run around due to them being so far from us in Yukon. If they did not want to drive this far out to take care of us, then they should have had the decency to turn down the job instead of wasting $1800 of our $$. My husband is severly disabled and I put all my trust into these people. They did not reflect in their work who they appeared to be when they were here. They may receive excellent reviews from people they do lawn work for in their area......but if you live more then 30 miles from this company, and SOD LAID, I recommend not using them.

Garin W.
Sep 2013
5.0
Yes, I recommend this pro
$35
The provider was very prompt and responsive. They did excellent work when the came to mow my lawn. I highly recommend their services.

Karen S.
Aug 2013
5.0
Yes, I recommend this pro
$55
I've been using them for several months now. They communicate well which is very important to me. They come when they are supposed and let me know when the weather is too inclement for them to mow. This husband and wife team are personable yet professional. I would recommend them to anyone.
Response from Star Landscaping And Lawn Care Service
"(removed member name) is a great customer who works odd hours sometimes and we try to work with her to accommodate her work schedule. Thanx for everything Karen."

Neil A.
Jul 2013
5.0
Yes, I recommend this pro
$40
Have had them mowing my rental for a year now.  They have done a good job.
Response from Star Landscaping And Lawn Care Service
"(Member name removed) is one of our customers that we have never actually met. Even when the rental was finally rented, he still had us maintain the lawn. Hate to see you go. You have been a great customer. Thanx for the review"

Cheryl L.
Jul 2013
5.0
Yes, I recommend this pro
$85
We used Star Landscaping and I think they are on the list already. They're out every other Thursday, like twice a month. They do offer pre-emergent weed control but we didn't take it. They are reliable, they show up when they are supposed to show up, they do a decent job, We've got a big property and so they have lots of moving, they are always respectful. They close the gates and they don't let the dogs out and all that. I think they are competitive for the lawn care portion of it, they also do other things which I think is also competitive but their lawn care service was competitive. They had an issue beyond their control, I think their company was affected by the tornado so understandably they were out of the picture for a little while but they seem to be back on it and again they are just trying to get everything caught up and they've been great.
Response from Star Landscaping And Lawn Care Service
"The [member name removed] have a very large property and the grass grows extremely fast. We do our best to keep up with their quick growth and keep their property looking good. They communicate well with us and we appreciate their business."

Michael M.
Jun 2013
5.0
Yes, I recommend this pro
$50
My wife and I have worked with Jennifer and Jason since early in 2013, when we first contacted them about regular lawn care and about landscaping my wife and I need to have done. They came to our house (in Norman), gave us an estimate for the regular lawn care (mowing and so forth every two weeks), and made several recommendations about landscaping. We signed on for regular lawn care, which they have done ever since. They are very competent and professional, and they work very hard. In over 30 years of living in Norman we've never had a better regular lawn service: Star is great.
We were surprised at some of the negative reviews. This has been a very tough year for lots of us who live in or near Moore, which was hit by a terrible tornado in May, Norman, parts of which had serious hail and wind damage in large March, or the El Reno area, which was also affected by a severe storm. Star is a small company, and we think they have done a remarkable job of keeping up with their responsibilities under the circumstances.
We have not been able to follow through on their landscaping recommendations and will be unable to until much later in the year, so we cannot comment except to say that their suggestions were very well informed and they have been willing to work with us as our plans have changed in light of circumstances. We're looking forward to working with them in the future and recommend them to others.

Saturn P.
Apr 2013
5.0
Yes, I recommend this pro
$40
Repsonded to intial inquiry and estimate promptly. Work was tidy and clean. Very pleased overall. Offers online payment and PayPal options. Would hire again.

Margaret M.
Mar 2013
5.0
Yes, I recommend this pro
$1,400
They were very professional and worked hard all the time they were here.
Response from Star Landscaping And Lawn Care Service
"(Member name removed) wanted a raised bed that she could grow vegetables in, seperate from her existing flowerbed. She had found some in a magazine that she liked, but Jason and I were worried about the durability and longivity of these. Instead, Jason built a bed that was the same dimensions as what she was looking for, and we know it will last for time to come. Everything else was in pretty good shape in her beds and just needed a trim and clean up. It's easy to please someone that knows that they want and are so easy to work with. Thanx (Member name removed)"

Scott C.
Feb 2013
5.0
Yes, I recommend this pro
$770
The work went very well and very fast - all of it was done in a day. The end result increased the curb appeal of my house just in time to be put on the market.
Response from Star Landscaping And Lawn Care Service
"(member name removed) was looking to get his home on the market for sale and wanted the beds to look good for anyone that looked at the home. We cleaned out the beds of overgrown grass and weeds and put down a weedblock to prevent this in the future. We removed the existing stone border and placed the weed fabric underneath for added barrier against unwanted grass from the lawn. We also trimmed all of the bushes and shrubs. Each bed was topped with a shredded cedar mulch. We used existing flagstone pieces, found burried, to make a pathway from the sidewalk to the water spicket within one of the beds. Pictures are available on our facebook page."

John S.
Dec 2012
5.0
Yes, I recommend this pro
$300
They have done lawn mowing, tree trimming, spraying for worms, etc. They will do pretty much whatever you need done in the off season, and can tailor their services to your specific needs. They did a spectacular job, and were prompt and accommodating. They were willing to work to our scheduling needs, and within our available budget. We will continue to use them in the future.
Response from Star Landscaping And Lawn Care Service
"The Member's are great people. We enjoy working with them and keeping their lawn and landscape looking neat and tidy. We will begin service with them again this year and look forward to the upcoming season. Thanx for the A grade."

Shyla P.
Nov 2012
5.0
Yes, I recommend this pro
$1,500
Jason and Jennifer did a wonderful job on my yard which was in dire need of care. The flower beds were overgrown with vines and weeds and the yard was pretty much a disaster. Now the yard looks great! I also use them for my biweekly yard care. I highly recommend them! They are courteous, professional, and do a great job.
Response from Star Landscaping And Lawn Care Service
"The yard ended up being much more work than we anticipated. The beds were very overgrown and had not been tended to in quite some time. The member was new to the neighborhood and wanted a yard that she could enjoy. We tried to give her what she described she wanted. I'm glad everything turned out so well. It was definately a diamond in the rough."

Cathi G.
Oct 2012
5.0
Yes, I recommend this pro
$25
These are the most professional, obviously well qualified, and friendly individuals I have done business with. They have taken care of my lawn all summer and it looks wonderful. Edging is straight and crisp, lawn is mowed and grass clippings bagged. They have provided clean out of my flower beds and have given me suggestions on what to do. When asked about performing some trimming of branches, which would have turned into taking out an entire tree, they were honest, gave an honest estimate of what it might cost and referred me to someone who could adequately perform the service. I plan on using them again for their and quot;off seasonand quot; service and then again next summer. I have even referred to a friend.
Response from Star Landscaping And Lawn Care Service
"Thank you so much Member. We greatly appreciate your business and look forward to continued services."

Deena S.
Oct 2012
5.0
Yes, I recommend this pro
$556
I left for work one morning then came home to a beautifully reworked bed. Jen texted pictures to me post install which was a nice surprise to receive during the day. I love the selection of flowers/shrubs that they installed and have enjoyed them all summer. Jason and Jen came by several times after the install to check on things which I completely think is excellent customer service.
During our consultation, I had expressed other ideas I wanted to do one of which was to replace a tree. Jason and Jen came across a good deal on a tree that I wanted and texted me about it. I thought this was a display of excellent customer service. It meant they listened to what I said and they remembered. They removed the old tree and install the new. I love it!
Response from Star Landscaping And Lawn Care Service
"The member was fun to work with. She gave us the ability to have fun with her beds and be creative. She was having company at her home within a few weeks of us doing the beds and she wanted things to look nice. I took notes to try to capture everything that she mentioned and we went to work. I am so glad to hear that you have enjoyed everything sll summer. Everything looks great and it always will when the customer takes the time to take care of everything planted. We truly enjoyed making you happy. Keep up the good work."

Sonja S.
Oct 2012
1.0
$40
Absolutely the WORST job I have ever seen. The grass was cut uneven, and
an entire section missed. Grass clippings were not bagged, or blown.
And there was a huge pile left in the street along with muddy tire
tracks left in my driveway. One side of the house was completely
untouched. The hedges were left shaggy and untrimmed, after we had
discussed trimming them..
I was really hoping to come home to find a
beautiful job done. And unfortunately I did not. I text Jenn, thanked
her for her service, said I would mail a check, and I would not be using
their company again. Instead of an apology, I received a series of
unprofessional responses, excuses, insults, etc. One comment in
particular and quot;The customer is not always rightand quot;.... Well, right or wrong,
is irrelevant. The job was lousy, and the customer service was even worse!
Response from Star Landscaping And Lawn Care Service
"This one is tough for me. This member called complaining about another company and the fact that they wouldn't trim her bushes for her and she wanted someone new to trim, mow & edge.. I advised in the first call that we can look at the property and give her a bid, but if the bushes were too large, it isn't a good idea to trim them as much as she was describing, as it could kill them. We went out and looked at he property and gave her the cost to mow the front and back and advised again that we wouldn't be able to give a major trim to the bushes, as it would cause much harm or kill them. Told her what day we could visit should she accept the offer and she said she would look at other offers and get back with me. A few days later, 2 days prior to the visit date, she text and said she wanted us to mow. At this, we added her to our schedule for mowing. We come to the property, mowed, edged, and blew the grass. There was a small patch of grass under the trailer as we pulled away. There was a small patch of fescue grass on the west side of the residence that did not require a mow as fescue should be at a 5-7inch height and it was shorter than that. We weren't sure if this area belonged to the customer, but decided it didn't matter because the grass shouldn't be mowed any shorter. Within a few minutes of leaving the property I received a text from the customer with an unhappy and rude tone expressing that my crew hadn't trimmed her bushes. I responded trying explaining that the crew was myself and tried several times to apologize, explained the situation of time and scheduling for trimmning, explained we would give a small haircutt to the bushes next visit, and nothing worked. The customer was threatening and attempted to bully me into doing what she wanted with the bushes. I do not respond well to bullying or name calling and suggested that customers aren't always right and again apologized, again receiving negative and demeaning responses towards myself and my company. I tried killing the cusomter with kindness and this enraged her further. I decided that she found me with complaints about the previous company, much like her complaints about me and that sometimes, it doesn't matter how good the job is, the customer will never be happy. As I explained to Member, she is the first in 100 customers that has had a complaint like this, and the first to refuse to let me attempt to make it right. I think that 1 out of 100 is a pretty good record."
Showing 1-25 of 39

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FAQ

Star Landscaping And Lawn Care Service is currently rated 4.5 overall out of 5.

Star Landscaping And Lawn Care Service accepts the following forms of payment: CreditCard

Yes, Star Landscaping And Lawn Care Service offers free project estimates.

No, Star Landscaping And Lawn Care Service does not offer eco-friendly accreditations.

No, Star Landscaping And Lawn Care Service does not offer a senior discount.

Yes, Star Landscaping And Lawn Care Service offers emergency services.

No, Star Landscaping And Lawn Care Service does not offer warranties.