JAMES JOHNSTON

4. When my large mirror was removed above the sink, his attempt to replace it could not be done, as it abutted an electrical outlet. He left this undone. 5. The toilet was installed 4" from the north wall, consequently, the bathroom door hits the toilet. 6. When he removed the bathtub and installed the new shower unit, he sealed off the window. However, the view from the outside showed that the mini blinds were hanging at an angle and were several inches above the bottom sill. Mr. Johnston's responses to my list: 1. Mr. Johnston agreed to put a shelf on the top of the north shower wall. Mr. Brown would paint the area. 2. Mr. Johnston stated that "the sink was raised as it hit the tiles" which were on the walls. He did not offer to enclose the cabinet at the floor. 3. He purchased a mirror with a beveled border. I am short, and the beveled border reflected two images. He wanted to lower it to the top of the lavatory sink. I explained that this was not acceptable. 4. He did not offer to reset the toilet closer to the wall. 5. HE did not know how to get the mini blinds straightened. I stressed that this was NOT acceptable. Since September 10, 2008, I have contacted several companies to correct this situation. Several contractors have come and inspected the job. Upon my asking for an estimate, they declined saying they "did not want to get involved." Everyone has expressed shock at how badly the job was done. Many friends and family members also have inspected the job. My sons-in-law insisted I allow them to make the bathroom usable. They spent one Saturday tearing out the drywall that Mr. Johnston installed on my west wall and explained that in a bathroom waterboard is what is needed. Since they had the drywall torn out, they were able to straighten and lower the mini blinds. They installed the waterboard and repaired the shelf Mr. Johnston had installed to fill in the gap between the old bathtub and the new shower. They are installing the correct cove molding and have closed the gap between the lavatory cabinet and the floor. I have hired a LICENSED PLUMBER to replace the toilet and to put in the correct place. I am not seeking any monetary resolution. My main purpose in filing this complaint is to alert others who may consider hiring Mr. Johnston. His utter lack of concern in finishing and repairing the substandard job he did is unconsciousable. In addition, I have since learned that neither Mr. Johnston nor Mr. Brown are licensed plumbers, though they agreed to do entailed plumbing work.