Metric Motors

We have gone to Metric Motors for several years, and the service has been outstanding. After some recent heavy rains, one of my windshield wipers failed and wouldn't work. My wife took our van in (no appointment) to see if somebody could look at it. Within 10 minutes, it was repaired, at no charge. Again, amazing service. That's why we won't go anywhere else. Thanks again.

It was a very smooth service. They even gave my daughter a loaner car while they were working.

Fantastic!!!! Well above expectations

This was a very easy process. I called and made an appointment to take my car in. I dropped it off and described the symptoms. They called me to tell me what they found and what the cost would be for repair. They were very nice and didn't make me feel like an idiot. They offered information and answered all questions in a professional manner. I was without my car for only a short amount of time. I will recommend them to all of my friends.

First time I have been to them. Very Professional and very punctual. It was a very pleasant experience. They didn't pull any punches or throw up any smoke screens. Just the straight facts fixed exactly what was needed and gave me my discount. I will use them again. I had quotes for as much as $ 959.

The car is running reliably again. I am very happy with the work and the price.

I've noticed higher noises coming from my car when I go over small bumps in the road for some time; nothing terrible, just louder than it used to be. I suspected worn bushings. I take my 2000 Toyota Avalon to Metric Motors and told them to replace the strut bushings. (I've read many times that they go bad; sometimes in only 2-3 years.) I also asked them to check the control arm bushings, change the fuel filter, transmission fluid, transmission filter and check the air conditioner Metric Motors calls and says the bushings are fine. No need to replace them. SURPRISE! Most garages would simply have changed the bushings and charged me $800. After all that's what I asked for. They say the fuel filter is a lifetime filter and they don't recommend changing it unless there is a problem and they seldom see problems on Toyota Avalons. Again they could have just changed it and made money. Transmission filter? It's a lifetime filter. Toyota doesn't even sell a replacement and Metric Motors would not recommend using an after market filter. Keep the old filter. Wow! AC? It's still fully charged after nearly 16 years. No charge for AC inspection. We're down to changing the transmission fluid which they did. I'm expecting to spend $1,200. Instead the bill is $256 for a 16 quart synthetic transmission fluid replacement. Synthetic fluid is expensive. Standard Dexron III would have been something like $100 less. This is the type of honesty and service that will keep me coming back to Metric Motors for a long, long time. So, why was I hearing noise when going over rough surfaces? Turns out when changing the cabin filter two years ago I failed to reinstall one of the fasteners. Replace fastener: Problem solved.

I had two other Hondas prior to this one, and I always replaced the timing belt myself; however, I was at the point where I didn't want to do this again, and I took the car to Metric. I picked it up, and it idled OK, but the performance was lacking. I suspected the timing belt was off slightly, so I took the car back and asked them to check it. They kept my car the day, and when I picked it up, I was told the belt was fine. They said to put injector cleaner in the tank. As the car warmed up even more, it ran terrible. Given I know how to install the timing belt, I took the covers off, and sure enough, the belt was off a tooth. I took the car back, and Metric fixed it. I know this repair was done years ago, but every time I drive past their building I think of this, and a little anger wells up each time. I would have been screwed if I didn't know how to do the repairs myself. They also lied to me by stating the belt was on correctly - they obviously never checked it when I took it back in.

I had several Hondas and I have always used them if I had any mechanical work that needs be done. I think they are pretty reliable and seem to be pretty ethical. They are competent and trustworthy.

I've used them for years. They've always been great.