Margie's Cleaning

The person who booked the clean was very nice and helpful, and the people arrived punctually. But that's where the positives end. A man and woman team arrived, and from their conversation I could tell the man was very new. They took longer than I'd expected, but I didn't mind so much since it was a first-time clean. However, after they left, I started to realize that much of the "cleaning" was just topical. In fact, the walk-in shower hadn't been touched, and the whirlpool tub still had soap scum on the bottom and didn't look like anything had been moved around it. A couple hours after they left, I realized the bathroom sink was clogged, and I pulled out a huge ball of hair and grime. They had obviously emptied dirty water into the small sink. I will never use them again.

My Sister and I hired Margie's cleaning company (M and M Estates) to liquidate our Mother's years of accumulated items. Massive boxes and bags stuffed the basement, attic, and garage. The entire process took 9 days (4 sale days). Margie and her crew worked with such speed that items were set up and priced for sale "before" we were given an opportunity to select which items we wanted to keep, as per our contract agreement. We could not remove items which were advertised. However, upon removing items not pictured on her website, we received constant scolding from Margie. This displayed insensitivity and lack of respect for us as the owners. Without our knowledge they unnecessarily moved an entertainment center from an area where it stood for over 15 years, to an adjacent wall. The new location proved unstable when the unit fell, broke glass, and damaged the unit. There was no need what so ever to have moved that piece of furniture. They also brought down a cedar chest from the attic and priced it for sale--against our wishes and instructions. Margie did not have a good account of her own equipment. After the sale, I intercepted "our" portable clothes rack from being carted out the door with the rest of Margie's tables and equipment. We found good, undamaged priced items in a garbage bag and cardboard box on 2 separate occasions which were earmarked for the trash. Although Margie and her crew worked fast, perhaps this estate sale was too overwhelming and daunting a task for her company to handle properly. Margie's insensitivity, and delegating major decisions which were against our wishes or without trying to contact us by phone seems unprofessional.

I used Margie's Cleaning/M&M Estates sales to do an estate liquidation. The estate was very extensive almost that of a hoarding situation. The amount of work that needed to be done was tremendous and overwhelming. Margie and her team came in and in five days cleaned, organized and completed a very successful sale. After the sale everything left was removed from the house, donated or recycled, or stored, according to my wishes. Everything was left neat, swept and the house ready for renovation. She and the people that work for her are some of the nicest and hardest working people I've ever dealt with. The estate sale was professionally run and organized. They've made my life so much easier.