James Edward Custom Painting LLC

Update: Not sure how this review was originally entered, but I don't recall writing it. Their work was fair, they were flexible to add on the garage at the end. You get what you pay for- we got somewhere between 1-2 weeks worth of painting done done for ~$3000. On the surface it all looked good, den should have been skimmed (you can see old paint drippings in the dark blue color), and some hardware pieces weren't removed prior to painting (example: toilet paper holder was taped and painted around instead of being taken off in the half bathroom (haven't bothered looking elsewhere). We also used them to paint/stain our deck. That was an additional $1000. We shared our selected color with them (it was a semi-transparent) and when they picked up the paint they just had the Sherwin-Williams store convert it to solid since the deck was already a reddish color. He didn't consult us and ultimately the deck turned out bright orange. Long story short, after arguing that he should have discussed it with us he finally agreed to repaint the deck with a solid color of our picking (I had cancelled the payment). Once it was finished he was paid in full (we also paid for the additional paint needed). Had it not been for the "he-said, she-said" arguments I had to have with him over the deck I probably would have used him again. OVERALL: his work is good, just make sure you are in full and complete agreement in advance over exactly what you're getting and on what the paint is. One additional Pro is that he lets you keep all the remaining paint at the end.

It was a terrible experience. He didn't remove any of the hardware or fill any of the holes in the walls before he primed the walls, he just primed around everything and didn't prep the walls for priming like I thought he should have. He also left a huge mess, and when I confronted him about the issues so we could get them resolved, he sent nasty e-mails back to me so I just paid him and moved on so it would just be over.

Gave me a price over the phone and a date to start the job. I had to Schedule someone to come over and be here when they arrived for the job. Upon seeing the job in person he said it was going to be more than he thought ( which I understood ) So we rescheduled a new date but he cancelled and we set another date. It was a no show and he did not answer my callls and messages to the company. So I found a new company that did an excellent job

Jim provided a great estimate and completed the job for the same amount. He is very professional and courteous and trustworthy. I had to leave twice leaving him alone and this was not a problem. He arrived promptly each day working diligently & so quietly that I hardly knew he was here. He cleaned up afterwards each day so there was absolutely no interruption of the household while he was working. His partner helped him on day 2 and 3 and was also very courteous . Jim was supposed to come back and paint another bedroom. He called to confirm the date and time and then did not show up . I called him back and he did not return the call. Upon closer inspection of the paint job i found paint drips in mutiple places that I had not noticed before.