Premier Home Pros, LLC

I paid alot of money to have a jetted tub/shower installed in February. The project took around 6 days when we were told 2 days at most. I am still waiting for several issues to be fixed and resolved but keep getting put on the back burner due to paying them for a job that I was promised would be wrapped up quickly the few odds and ends. Currently, I have a bucket catching water in my basement because the tub overflow leaks each time I use my shower/tub. There was also a pinhole in my brand new jetted tub after installation that is not my fault but I am expected to have a tub with a patch job you can see with the money I have paid. They are supposed to replace one of my door panels that the installer must have scratched, fix my leak and make the patch job look better for me. I am not satisfied with the work for the money paid and I would not recommend them to anyone. I hope to get these issues resolved soon so that I can at least not have a leaking tub, scratched door and pink patch that I can see in my tub. I would normally recommend anyone that I hire for work because I never have a bad experience like this one has been a true disappointment. The worst part about this is the lack of communication. I have talked to many people along the way and it seems they have left the company or moved on so I get passed around to another new person.

We had a new shower installed. They did Beautiful work. Cleaned up well afterwards. The seems and calking were well done. They explained what they were doing.

Excellent work by Laziz very professional Patience and gave me a clear understanding of the work I would definitely hire him for another project

I wanted my oversized tub removed and to install a larger walk in shower . Luis and his team came and immediate began working on demolishing the bathroom. Everyday they cleaned up behind themselves and was patient with me to answer all of my questions and any concerns I had . They were very professional and pleasant to work with. Also Tom who is the Contract Manager also work with me even when I made the mistake .. I would recommend Luis and Tom for all your Bathroom Renovations !!! Very pleased customer !!

We live in an old home which can be difficult to work with standard measurements. Laziz and his team (Josh and Tom) did a fantastic job making sure everything was taken into consideration when installing the new shower, They were prompt, the quality of the work excellent and they did a great job cleaning up (one of my pet peeves since many workers do not). Love the manufactured stone look! Would use again and highly recommend.

Lasiz, crew chief , Josh and Tom in the office all did great job . Great product quality, punctual, great attention to detail in installation. Would use again and recommend.

Sub Contractors were very polite & professional

I had a great experience working with Adam and John. They were extremely diligent and meticulous in their work, producing fantastic results without taking any shortcuts. The salesman, however, was a bit challenging to work with. Nonetheless, thanks to Adam and John, my vision was successfully brought to life.

Courteous, professional, went the extra mile to get the job done

Excellent work and Service

We love everything about our new walk in shower. Mickey and Dave were our installers. They were on time and worked all day to get the job done in one day. They did quality work and and it showed! Very polite guys that know their job. I highly recommend them! Life time warranty was what convinced us. Seeing the product installed was outstanding. Our sales agent was Lewie, another great guy. Without his expertise we might have interviewed another company. Thank you Premier Home Pros for a job well done!

They completed two bathrooms within a week. They were kind and thoughtful of the home interior and did a very satisfying job. We love our new bathrooms. Premier Home Pros have a thumbs up from usð ¥°

Had a bathtub taken out and converted to walk in shower unit. The quality seems top notch and installer was great. Installation was over 2-3 days but this was due to a bad snow storm in the area with hazardous roads that caused traffic accidents. The installer went out of his way to do everything he could to expedite it while maintaining a quality install, which I feel he accomplished. Only part I did not like was the hard sell approach of the sales person. Be prepared. Fortunately I had done my research on this company and am comfortable in my decision. Time will tell how well it holds up, but the warranty looks like a good lifetime one. Would definitely use them again.

Beautiful new bathroom!!Love this company, great work, prompt,neat and clean up at the end of the day !! I have already recommended them .

Great Job

Good

Sloppy unprofessional work. Customer service is not existent.

Didn't show for appointment for estimate. Called three different numbers to finally get ahold of a person to say no one showed they said they would call me right back with an update. They tried calling me back one or two days later

Great Salesman, great products and absolutely outstanding service

Very quick to get back to us, hands down the most professional and educated company from the few we sat down with! Will definitely use them again for the master bathroom

Still waiting for completion

They did a good job

the beauty ring on one of the grab bars has popped off. I called Chris and they were supposed to come out in two days to fix it.a week later and still havenâ t had it fixed. important to me,not to them.

They profiled their obligation and paid me the $3000 back.

They did such a great job on our bathroom project. Great pricing and friendly timely service.