Leaf Home Safety Solutions

They installed all new gutters, as well as their leaf guards. I liked working with the technicians. I would recommend them!

Sean did an excellent job! He took his time and was very thorough. He was very pleasant. We are extremely pleased with the work that was done. We would definitely use them again.

Little more expensive. Come out with a salesman. Worked all day. Great work ethic

Make sure the area around your house is clean before they leave.

No complaints. Very nice, polite and professional worker.

When I tried to finance project with the company they only approved $5000 for me to finance, which did not surprise me, leaving about $4,000 for me to pay. I should have said no but they convinced me to let them just do gutters around top floor. Problem is my roof is so high I cant even tell if they did that much! Installer was here for less than 2 hours. I just dont believe that I got $5,000 worth of work.

On 11Jul2019, I contracted for LeafFilter gutter guards to be installed on 13Jul2019. The representative, and the contract explicitly stated that I would not be charged until installation was complete. On 13Jul2019, no one showed up to complete the work. The total contract amount of $2,250 for 113 feet of LeafFilter gutter protection system and its installation, cleared my credit card on 17Jul2019. I was confused by this and climbed onto the roof and discovered no gutter guards were installed. We called LeafFilter and they stated they had documentation that the work had been completed and therefore charged me. We brought the failed installation issue to LeafFilter s Regional manager s and installation manager s attentions. The managers assured us the issue be fixed by rescheduling installation. On the second rescheduled installation day, the same installer who previously submitted the completion documentation arrived to do the work. He was unable to complete the work on this second attempt because of personal/medical issues. We had the installation rescheduled for a third time for mid July. On 29Jul2019 it rained and we could see debris hanging out of the gutters and water overflowing the gutters. LeafFilter, both during their presentation/contract negotiations and in their Lifetime Warranty, guaranteed neither issue would never occur, and if it did, a refund of the full price would be provided if that happened. This made it evident that the guards had only been partially installed or they failed to live up to LeafFilter s claims and owed us a refund. We contacted LeafFilter to let them know of the overflowing gutters and debris. On the following day, 01Aug2019, we were in contact with LeafFilter s installation manager Jack, to provide for a final opportunity to finish the job. He stated he would schedule final installation for 08Aug2019. On the morning of 08Aug2019, no one arrived to complete the installation. We contacted LeafFilter around 11:30 am to ask where the installer was and were informed that we were not on the schedule any installation. We informed them that the installation manager Jack had allegedly scheduled us on 01Aug2019 for install on 08Aug2019, and requested Jack reach out to us. Jack nor any else from LeafFilter ever reached out to us despite calls to phone numbers provided to us to contact managers in case of any issues. Around 3pm on 08Aug2019, the same installer who failed to complete the installation previous scheduled installations called and informed me he was south of Montgomery Alabama, driving to Atlanta but could not complete the installation on 08Aug2019 because he was too far away. He started providing statements that I could not verify regarding promises from Management at LeafFilter including a full refund. I requested that he have management contract me so I could resolve the situation, including any refunds and removal of the partial installation system so I could have someone else s gutter guards installed. He stated he would have LeafFilter management contract me as I requested, including removal of the partial installation and return of all my funds. The installer said management would contact me the next day, 09Aug2019. No one ever contact me on 09Aug2019 or any day thereafter. I checked with my credit card on 11Aug2019 and no one from LeafFilter had contacted them or initiated a return of the funds charged by LeafFilter. Since then, I had to dispute the charge with my credit card company but still have to pay someone else to come out and remove and dispose of the partially installed system.

Thanks s service was expensive and the sales pitch promised they would clean and fix my gutters as well as cover them. While they did clean and cover them, they did not seal the leaky seam and I am also concerned they did not reset the pitch at 10 degrees and the water was leaking more than 24 hours after it rained.

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Installers were excellent, but the home office screwed up in two instances causing the work being canceled once, and finally extended over a weekend.

The two guys were totally profession, and did the work efficiently and with care. The gutter looks great, and I am pleased and thankful. Dr. Maggie Rourk, Murphy, NC

Good but VERY expensive! I could not afford to get all my gutters done, just the area of most concern. I will have a handyman clean the shingle grit out of the rest.

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A great permanent solution to never having to deal with cleaning out gutters again -

Want to replace gutters

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We had an in home consultation with a company salesperson who came out and measured our existing gutters. He was personable and gave a very thorough presentation, answering all our questions. Two days later we had two installers (who were women) come and worked steadily to clean our gutters and install the leaf guards. They did excellent work, even in the hottest time of the day (in July). They realigned our sagging gutters (they hadn’t been cleaned for a while), and they looked great.We are very pleased with this company.

Professional and well managed service team, excellent customer service; repaired damaged gutters and ensured proper installation of "leaf guard" product.

Robert was great. He did an excellent job. I will hire him again. Thanks for the referral.

Great job.

They had an excuse why their crew couldn;t make it to our appointment two times. The third time, they didnt show up or call at all! We called them back to cancel the order and get our down payment back. They say a manager will call us but never does. They are giving us the run around. We spent good money on NO GUTTERS.