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Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade, and will do our best to keep you as educated as we can on your particular task or project. We look forward to earing your business! Book with us online or feel free to give us a call today.
1-Tom-Plumber is a full-service plumbing, drain cleaning, and water damage company. Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how way we operate. We are available all day, every day (24/7/365). By fostering a culture of trust, responsibility, and high expectations, we will be a dependable resource while never compromising on quality or safety. We are committed to excellence in all that we do.
Description of Work
Brent and Larry were hired as general contractors to build a 25x25 addition to an existing ranch that was being converted from a residence to commercial office space. The project also involved pouring the existing garage, framing it in, and converting it to usable area. Project also involved replacing existing furnace, addition of new furnace, addition of 2 AC units, as well as remodeling a portion of the existing residence. Contract was based on prints that contract amt. = $104,500; $87,000 was paid directly to Brent and Larry before they had me begin paying their subcontractors directly (obviously they had $ problems). Once I had paid $120K, I informed Brent that I had more than satisfied my end of the contract. He informed me that it was going to take an additional 16-20K to have them finish the project. From that point on, Brent and Larry refused to show to the site even though items listed below had never been completed. I also began to get collection calls from subs that they had used throughout the project as well. 1. No slab insulation was ever installed on north or south walls of the poured garage. Foundation will have to be exposed, insulation installed, and re-backfilled in front and back. 2. No drain tile ever installed under new addition. Foundation will have to be exposed on 3 sides of addition and drain tile must be installed. 3. No plumbing, framing, foundation, slab, or insulation inspections were ever obtained by B&L prior to drywall being installed and painted as well as all electric fixtures installed. We are in the process of tearing out drywall and insulation now to hopefully pass city inspections. 4. Insulation company passed on a $3700.00 bill supposedly paid by B & L to me directly. 5. Heating and cooling contractors refused to show to complete the job b/c Brent never paid them in full. 6. Exterior decorative stone never completed. 7. Door casing and trim was never purchased or installed. 8. Tile work, 550 sq. ft. of tile was never purchased or installed. 9. Carpet was never purchased or installed. 10. Siding/windows/trim were never caulked. 11. Mechanical room door was never purchased or installed. 12. Side exit deck/egress area/stairs/footers was never built. 13. Countertops were never purchased or installed. 14. Exterior and interior door hardware (pull plate + push bar + sweep + weather stripping) never purchased or installed. 15. Bathroom Hardware/Toilet/Sink/hand bar/faucet, etc. never purchased or installed. 6. Two AC units/condensers, freon lines, conc pads, 3 supply and return runs were never purchased or installed 17. Siding/trim above exterior doors needs repaired + roof and window drip edge never installed 18. Crawlspace access needed to be widened to 3' 19. Window sills were never purchased or installed. 20. Service sink never installed in basement, furnace drain run to ejector pit, and ejector pit operational. 21. No registers or vent covers were ever installed, + more!
Category concrete repair,remodeling
Description of Work
Larry and Brent updated my family room by removing old paneling, installed new outlets, installed all new wood trim around room/windows, can lighting, new exterior door, built new banister, handrail. They finished the basement with drywall, installed can lighting, built 13 ft closet with shelves. Installed new fixtures in 1/2 bathroom. Installed ceramic tile.
COMPLETE CONTRACTING. KITCHEN & BATH REMODELING. PLUMBING, ELECTRICAL.
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