Extremely poor overall experience. The owner, Randy, talked me into signing a one-year contract. They were supposed to come out once a month to treat for mice/roaches. After 5 months of service, the problem never improved (I don't know what kind of solution they were using). The final straw was after they did 3 no call/no shows. They never bothered to even call to say they weren't able to make it during their monthly treatments. 3 strikes, and they are now officially OUT in my book.