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D & P Plumbing
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
Quality minded company, all work done by owner no subs, flat rates for most jobs, state license in Ohio, insured and bonded.we have a 79.00 service fee for normal calls.No trip fees,all work is guaranteed, member of BBB, we try to provide a personal touch to our customers by working around there busy schedule, we try to keep our rates affordable.
Business highlights
21 years of experience
Services we offer
Battery Back-Up Systems, Clogged Drains, Drain Cleanings, Hot Water Heaters, Plumbing Contractor, Repair and replace. Gas Leaks, Sump Pumps, garbage disposals, jet washing of sewer mains . Certified in gas line replace and repair. We also repair or replace sewers and water mains .
Accepted Payment Methods
- CreditCard
Reviews
4.7111 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 7% | ||
| 5% | ||
| 0% | ||
| 4% |
Showing 1-25 of 111 reviews
Jeff B.
Dec 2022
Don came out after I had submitted a claim thru AHS warranty company regarding an extensive leak in my basement bathroom shower / bathroom. The first time he came out with a partner he told my wife it was just the nature of the fixture and it was residual water sitting in the pipe. Water continued leaking. I called back and they came out again…no tools. They literally walked downstairs and looked at it and said there was no issue then left. I this leak is so extensive it fills up a 5 gallon bucket every 2 days. Never once even touched a pipe. Just looked at it and left. I tried getting the, back out and was told by AHS warranty company that they refused the job. Unbelievable. This guy has talked down about other plumbers poor service to me and now he is literally doing what he said they do. Very shady. Zero communication. Will not return calls. Avoid this company unless you are prepared to be disappointed and angry.
Response from D & P Plumbing
"There is no truth to this guy what so ever.We came out to help him with a toilet issue that the previous plumber would not fix because it was not covered by his warranty co. He was calling that company an idiot and other names ,we know the other company because we work for same place.We did not say anything bad about that company we just agreed with customer statements. We fixed his toilet problem for him and got it covered thru his warranty. He was very pleased with our service and gave us a 5 star review! He has a shower that drips from the shower head ,we were not 100% it had a problem as far as seals because it would stop dripping when we drained out the hand held shower . His warranty company must authorize any repairs and based off our diagnosis they declined the claim . So this guy just keeps putting in recall after recall because he wants it replaced . So we return to the property and show him what we think is going on , he says ohh yeah I see that now and then we left after talking about the situation and he was not charged a dime . So he puts in another recall ,we called the warranty co and explain that this guy needs another contractor to look at the issue ( 3rd) opinion The warranty co made the decision to tell him if he wants a 3rd opinion and if they have the same diagnosis then he will be charged again . This guy starts texting me late at night calling me an idiot ! And calling me the junior to his previous plumbers. We even explained to him that we were willing to come out and rebuild faucet if warranty co would approve the repairs .His warranty co would not approve repairs . So we could not do anything . This is one of those people that if he gets what he wants its a five star review ! And you are the best in the world If he does not get what he wants then its a 1 star and you are the lowest person on earth . I wish I could post his text messages. This was not associated with Angi services so we did not have the freedom to just make repairs it must be authorized by his warranty co ."
Vicki C.
Oct 2017
He did a hydro flush on my sewer line and cleaned out all of the roots. Said it should be good for 7 or 8 years. He was very prompt and I felt very honest. I had called other plumbers first, but he was the first to respond and came in with the most reasonalbe price.
Response from D & P Plumbing
"Wonderful customer ! Really happy to work for people who love honest and hard working people"
Elinor Z.
Sep 2017
Don was neat clean and professional. I own multiple properties and he is the one I want to do all of my plumbing work
Rich B.
Sep 2017
The work went well. The contractor was very prompt, professional and courteous.
Response from D & P Plumbing
"Great customer ! Very understanding that he is not the only person in this world with plumbing issues . And worked well with out scheduling . Glad to do his work"
Hernan E.
Sep 2017
I hired them thru American home shield to unclog my tub. Not only they couldn't fix it but messed up my toilet. Now is not flushing. We tried several time contacting them to try to fix what they broke they didn't returned our calls. Simply horrible and dishonest
Response from D & P Plumbing
"Wow!!! This guy is a bad Lang lord and tried to fix everything himself .. we cleared a main line blockage for him. We also cleared a laundry line for him.... but he was so smart he plumbed a washer drain right into the tub drain . So when the washer discharges it fills the line and backs up into the tub because the line is to small for those fixtures . and what he Plummed is all falling the wrong direction to even drain properly .we never touched his toilet as there was nothing on his work order about that ! He has a home warranty and they don't cover improper plumbing ! He then called me3 times to come back and re-work the plumbing which I declined because we do not do remodel work ! We are a service.company only Such a liar!!! I don't usually respond like this but this guy is a real piece of work .. he is upset because no one wants to fix his problem and it was not covered by his home warranty. because he has no money to pay for it to be corrected and wants a hand out !!!! When I send the health inspector to that home he will wish he told the truth!!! I have pictures of all the plumbing and his own tenant says the same stuff ... angies list needs to start verifying these comments before allowing them to post lies... I'm really considering legal action against these people who are up set over the warranty co not.cobering the issues they have and then slandering my name ..."
Jeff D.
Aug 2017
It went great. The line was clear and they warranted the work for a year.
Margaret P.
Jul 2017
We are repeat customers of D&P Plumbing. As they always do, they responded immediately to a call for help with a leaking water heater. They are very responsive and accommodating and provide high quality service for a reasonable price. They diagnosed the problem right away, secured a new water heater unit, and installed the new water heater on the same visit. Everything was back in operation within 2 hours. They are the best plumbers and I highly recommend them! Thanks again, Don!
Response from D & P Plumbing
"Thank you ! Wonderful people , just love Mr [Member Name Removed] what a character ."
George B.
Jun 2017
Great. Everything works the way it should.
Marcia O.
Jun 2017
very well! i would hire them again
MARILYN V.
Jun 2017
We prepurchased this service on Angie's list. Don was prompt in returning my call for service and scheduled the appointment at our convenience. When we scheduled the appointment he provided a date of service and a timeframe and also called 30 minutes in advance of arriving to perform the repair. He showed up within the timeframe. He introduced himself to my husband and I then got right to work. He replaced the exterior faucet as well as installed an interior shutoff valve at our request. He had all the parts and finished the job in about an hour. He was very professional and exceeded our expectations. We would use D&P Plumbing again.
Terry R.
Apr 2017
I went AHS to be put in with contact the plumber and the appointment was confirmed, for 9 am on Wednesday, by the plumber without contacting me. Then on the day of the service, at 9:17 am. I received a text stating that he was on the way with a ETA of 45 mins. The plumber arrived at about 10:10 am in a white van with no signage on the vehicle, to let me know who was pulling in my driveway. The plumber, Don, was professional and friendly in demeanor and actions. The job was done and completed quickly and Don was very good at educating me as to the cause of my plumbing issues.
Response from D & P Plumbing
"The appointment was between 9-1 pm with a 30 min call ahead . I have customer a 45 min call ahead at 9:20 ! A little traffic cost me about 10 min . This C rating was uncalled for . I did a pro job and was right on time . His warranty co gave him the wrong time frame . We never give a single time frame it's always a window 4 hours .so he gives me a C FOR HIS WARRANTY CO PROBLEMS ! Why he posted on angies list I will never know .Got to love customers who appreciate nothing and want everything on a silver platter ."
Cindy C.
Mar 2017
I highly recommend him.
Ginger G.
Jan 2017
Very good job.
Casey Y.
Jan 2017
Excellent work, quick and efficient.
Tracey D.
Nov 2016
Perfect!. Everything went very smoothly.
John G.
Nov 2016
The work went great. Pipe was extended into garbage disposal and he used snake to clean drain. Problem was fixed within 45 minutes. Was able to now use my dishwasher as well without everything leaking.
Mike B.
Sep 2016
Real good. Quick and done properly.
Gail D.
Jul 2016
They came back out while my daughter was here and put in the new part.
Jacob C.
Jul 2016
I contacted about 5 of the top rated plumbers on Angie's List to get a quote for this work. Some gave over the phone ballpark estimates, others wanted to come see it. I left a voicemail for Don and he actually sent me a text later that day with a quote based on the work I described. I don't know why, but I really like it when people text you and will answer questions via text. It makes me feel like they will be more accessible if I need them. I worked out a time for Don to come over via text, which was the next business day. He texted that morning that he was on his way, showed up, did the work in a timely manner with no surprises. I paid exactly what he had quoted. By the way, for this particular job, 2 of the top plumbers on Angie's List had quoted me $450 for the job, so I felt really good about Don's price of $325 including materials. He was here for about 90 minutes. He also has a POS system on his smartphone so he immediately emailed me a receipt after I paid him - a perfect paperless transaction. Would definitely hire Don again based on my first experience.
Lori M.
Jun 2016
WOW! Donald was fantastic. First he helped me find the water shut off valve,(It was hiding in plain site), was able to repair my faucet and not replace it, Inspected my water heater and gave me suggestions on how to extend its life, troubleshot my low water pressure issues in the upstairs bathrooms and threw in a couple of tips on maintaining my garbage disposal. The cost to repair the faucet was reasonable and there wasn't a trip charge.. Donald was professional,knowledgeable and it was a pleasure to do business with him. I definitely will be calling Donald the next time I have plumbing needs.
James D.
Jun 2016
It went well! We are very pleased with the results and with the flexibility the team exhibited, dealing with unforeseen setbacks.
Mark E.
Feb 2016
Showed up on time, very neat and professional. Did the job for less then estimate.
Connie M.
Jan 2016
I was a little disappointed because he really couldn't do anything when he got there, except for just verify where the leak was. They still charged me the whole amount. He said, "If you need me to come back to do what I need to do, after they've done doing their thing, I'll do that." I felt like I got charged more. He did not come out to do two hours of labor. He came and actually took a peek at where the leak was and that was it. He just saw where it was coming from and said, "This looks like an insurance thing. If you need me, later, I'll just come and do whatever you need to wrap it up," and I said, "Okay." I even had two things. I requested for the drain to be kind of fixed. He took my things that I purchased from Lowe's and then, he put those in, and I still think I got charged. It was all kind of sketchy and I didn't like it. I'm not going to call them back. I had to pay when he came back the second time. They only gave me a tiny bit of credit for the first time. But he didn't do anything the first time. When he told me, "You only get a $40 credit," I'm like,"Ahh!" I felt like I was totally deceived and taken advantage of. So far, what they could do, is working good. The first guy that came out was 'A' on professionalism and the second guy that came out was 'F.' I would tell others to just avoid them.
Response from D & P Plumbing
"Well I'm a little confused with this customer! I'm the only person in my company . And there is no one else ! I did all the work she asked me to do . And she actually said I could use the parts she bought from lowes . I did not charge her for any parts that did not come off my truck . And she got a 40.00 credit because I was not there for a full 2 hrs . Which would have been the coupon she paid for through Angies list. Which is 2 hrs labor for 200.00 . I think she has me confused with another plumbing co . And the second time to her home was for a different issue she wanted done . She gives me an F but she had me do 2 seperate jobs for her. If she did not like my service the first time , then why would she call me back for the second job . confused plumber lol !!!! Please folks avoid the coupons that are not worth it unless you know exactly what you need done . Just get your plumber off Angie's list and get an estimate . It's better for both parties ."
BOB R.
Jan 2016
unknown
Dennis S.
Jan 2016
I found D & P on angie's list on monday afternoon. Sent them a message thru angie's list. They responded that day and fixed my sink by noon the next day. Can't find that sense of urgency most places these days. Highly recommend them!
Licensing
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FAQ
D & P Plumbing is currently rated 4.7 overall out of 5.
D & P Plumbing accepts the following forms of payment: CreditCard
No, D & P Plumbing does not offer free project estimates.
No, D & P Plumbing does not offer eco-friendly accreditations.
No, D & P Plumbing does not offer a senior discount.
No, D & P Plumbing does not offer emergency services.
No, D & P Plumbing does not offer warranties.