NORHIO PLUMBING
About us
Norhio Plumbing is a full-service plumbing company serving residential, commercial & industrial clients in the Greater Cleveland area.
Business highlights
Services we offer
Commercial and Industrial clients. They specialize in plumbing, Residential, drain cleaning, process piping and other services within the plumbing field. They have the knowledge and expertise to solve problems other plumbers can't which is why many of the other licensed plumbers in the area refer people to Norhio when faced with a challenging problem. That's how Norhio Plumbing has earned their reputation as "The company that other plumbers recommend.", water treatment
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 20% | ||
| 0% | ||
| 20% |
"Because the AL member (the home's owner) lives in Massachusetts, we met his tenant at the house here in Ohio. Once our technician investigated the water leak problem on the 2nd floor toilet, he determined that the toilet tank was separating from the toilet bowl. He explained the situation to the AL member on the phone. He told him that to repair the toilet he would need to replace the seal as well as the nuts & bolts to eliminate the leak & secure the tank and bowl together. He told him the cost of the repair upfront (prior to any work starting). When AL member gave us verbal approval over the phone to proceed, we repaired the toilet and flushed it multiple times w/the tenant present to assure the leak was gone. The AL member was not forced into any work. We have never operated that way in the over 40 years that we've been in business. If he was unhappy with the price, he could have declined the work and contacted someone else. He did not raise any concerns to us about the price of the work prior to its completion. Additionally, our service invoices state clearly on the front in bold that there may be another plumbing service provider willing to perform the work at a lower price. It was only many months after we did the work did we find out there was a problem. We only found out about it through this review that he posted. He never contacted us directly about it. We apologize that we were unable to meet this AL member's expectations of great service at a cheap price."
"THIS MEMBER HIRED US TO PROVIDE MANPOWER, PIPING AND STONE TO REPLACE SECTION OF SEWER. HE DID HIS OWN INVESTIGATION AND DIAGNOSIS OF PROBLEM. HE REFUSED TO ALLOW US TO DO OUR OWN INVESTIGATION AND ONLY WANTED PIPING REPLACED. WE REPLACED THE PIPING AND WARNED HIM OF ADDITIONAL POSSIBLE PROBLEMS IN THE HOUSE. HE CHOSE TO WAIT AND SEE WHAT HAPPENED. OUR WORK WAS INSPECTED AND APPROVED BY THE INSPECTOR FOR THE CITY OF SOUTH EUCLID. IF OUR WORK WAS DONE IMPROPERLY, THERE WOULD HAVE BEEN A PROBLEM IMMEDIATELY. HE HAD NO PROBLEMS FOR OVER 16 MONTHS."
Licensing
State Contractor License Requirements
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