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FIBER MAGIC

Founded 2008 • With Angi since August 2008

OWNER OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEE. EXTRA CHARGE FOR AFTER HOURS SERVICE. ADDITIONAL CONTACT:MIKE ROSENBERG.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
ask for details
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

2.0

(1) Verified Reviews

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DOROTHY R.
2.0
08/02/2008
A flier was left in my door on Sunday, I called on Monday. Rep. Mike came to the house on Monday afternoon. Said he could do the three rugs for the same price advertised for Living rm./Dining area/Hall combo of $95.00. When I explained that one rug (6x9) was badly stained with dog urine and that there were spots on the other two, I was told that he would put a special treatment on the rugs that cost $100.00. I was not interested in doing that mainly because two of the rugs the 7.10x7.10 and the 8x10 were not that bad and the 6x9 I was considering getting rid of. So he then offered doing it for $50.00 additional. I went with this. He took the rugs and said he would have them by Thursday. I did say there was no hurry on them. Thursday night late I got a call saying the rugs would be ready on Friday but it would be about 7pm. That was OK with me. The rugs arrived on Friday delivered by the owner and another worker. I paid cash and they left. On Saturday I noted a sickening smell from the rugs and when I opened the square rug I noticed it was not dry. I opened all three rugs, one in the house and two in the garage to allow them to dry and air out. On Monday I called and left a message. On Wednesday I called again. When I arrived home on Wednesday I had 4 messages left by Kathy telling me that Mike was not a full time employee and I would need to contact him at his other job. She gave me two numbers to call him at. I called and left a message. On the July 30th I get a call from Mike, he was on vacation, explaining that the smell was because the chemical was working on the urine and therefore it would continue. The square carpet and the 8x10 are down in the house and do not smell as much to me. The 6x9 is still in the garage. The rugs look clean, they are nylon so they did not shrink. I still feel that the square rug has a feel like something was not rinsed.
Description of Work
Three rugs cleaned. A 7.10x7.10, 8x10, and 6x9.
Category
carpet cleaners

Phone

Address

36 CENTERVIEW DR

Troy, NY 12180

Map showing FIBER MAGICView larger map

Service Categories

Carpet Cleaning
Upholstery Cleaning

Other Information

Services offered

RESIDENTIAL & COMMERCIAL CARPET & UPHOLSTERY CLEANING. CARPET DYEING, COLOR REPAIR.

Payment options

Check

FAQ

FIBER MAGIC is currently rated 2 overall out of 5.

FIBER MAGIC is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

FIBER MAGIC accepts the following forms of payment: Check

Yes, FIBER MAGIC offers free project estimates.

No, FIBER MAGIC does not offer eco-friendly accreditations.

No, FIBER MAGIC does not offer a senior discount.

Yes, FIBER MAGIC offers emergency services.

No, FIBER MAGIC does not offer warranties.

FIBER MAGIC offers the following services: RESIDENTIAL & COMMERCIAL CARPET & UPHOLSTERY CLEANING. CARPET DYEING, COLOR REPAIR.

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