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R W Miller Painting

About us

We at R. W. Miller have been painting in the upstate New York area since 1988. Our customers are always surprised with the quality of painting and service that they receive from our company. Free estimate... It will cost you nothing for us to estimate the needs around your home. Let us come over to discuss the work you would like to have done. 100% satisfaction... We will not take a dime until you are totally satisfied with our work. Fully insured...We not only carry liability insurance, we also carry full workmans compensation on our employees as mandated by New York State law. 5 employees. No subs. Cost is determined by the job. No travel charges. Additional DBA - R W Miller.

Business highlights

37 years of experience

Services we offer

Decks & Wood Preservation, Drywall & Plaster Repairs., Interior & Exterior Painting, Pressure Washing, Wallpapering Removal

Amenities

Free Estimates

Yes

Reviews
4.948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
0%
Showing 1-25 of 48 reviews
Nicole T.
Jan 2019
5.0
Yes, I recommend this pro
We had the complete exterior of our home and trim painted. Ryan is very professional and we were extremely impressed with his presentation of what he could offer when he came for the estimate. We had a great experience with this company. Ryan and his team were promptly there at 8am each morning as promised and completed the job in the amount of time as proposed. We are extremely impressed with the hand painting rather than the spray painting that other companies offered. We continue to receive compliments on how nice of a job was done on our house. We would definitely use them again and highly recommended R W Miller to anyone looking for any type of painting project to be completed.

Joe I.
Aug 2017
5.0
Yes, I recommend this pro
$3,700
Excellent work done by entire crew

Greg W.
Feb 2017
5.0
Yes, I recommend this pro
Very well. Ryan was professional, friendly and thorough; gave us a detailed "estimate", and did not vary from it; used the specific product we requested despite it not being his usual. He & his assistant worked efficiently, finished within his projected time-frame, and left the worksite neat & clean. The house looks better than it has in years.

Ken D.
Nov 2016
5.0
Yes, I recommend this pro
$2,600
Went very well ,the two men that performed the work were conscientous,neat ,and completed job safely.

James L.
Sep 2016
5.0
Yes, I recommend this pro
$650
Everything went very well. Ryan is extremely prompt in getting back to you, arrives on time and delivers on what he quotes. When I was provided with an estimate, they were booked out a couple months. However, I got a call to move up my appointment by a couple weeks which was great. The day of work went very smoothly. Ryan and his crew arrived right when he said they would, completed all the work without incident and headed out. Everything they painted looks great. I absolutely will use them for painting going forward.

Tracy S.
Feb 2016
5.0
Yes, I recommend this pro
$650
unknown

Kevin S.
Jan 2016
4.0
Yes, I recommend this pro
$3,000
unknown
Response from R W Miller Painting
"We are not sure how mistakes like this happen, but our company has never worked for this client and or on this property. We take our reputation very seriously, and are disappointed in the accuracy of this review. We have no records of this customer and or address, and we're also working with other clients in the time frame given on this review. However we would love to work with this customer so we can showcase our abilitys. Please contact OUR company for a detailed and written estimate."

Cindy I.
Dec 2015
5.0
Yes, I recommend this pro
$6,500
We had used RW Miller before to paint the house exterior 8 years ago and to paint a 2-story hallway interior.  As always, they were prompt and professional.  The work was excellent.  We consider them our "go-to" contractors for painting.

Roni B.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Jo B.
Jul 2015
5.0
Yes, I recommend this pro
$5,846
Aura (Benjamin Moore Paint) Premier Paint. Perfectly smoothly. Showed up when suppose too. Just Great! Just Perfect! Left extra paint. Made time to do extra work for me. Pleased with quality of workmanship. He made TIME for me!! Top Drawer!! He did everything the right way. Everything was perfect.

Stephen G.
Jun 2015
5.0
Yes, I recommend this pro
$2,600
Couldn't be happier, terrific paint job, great price, and very professional. Only downside is the company is so good he was booked solid for like 8 months but it was worth the wait. Thanks Ryan!

Sharon G.
Apr 2015
5.0
Yes, I recommend this pro
unknown

Laura S.
Mar 2015
5.0
Yes, I recommend this pro
$2,500
They were the only people who called me back for an estimate. They got the business and they were excellent. He reached back to me. The work was excellent. It was a little more expensive but he did great work.

Harold H.
Oct 2013
5.0
Yes, I recommend this pro
$7,000
Mr. Miller was punctual, professional and meticulous. He had two coworkers who were equally good. Five rooms were either painted and or wallpapered in the stipulated period of time ( 7 days ). Each night ,the worked on rooms were cleaned and made ready for our use overnight which was very convenient since they were bedrooms, bathrooms and the kitchen. A kitchen window  was inadvertently cracked when replacing the lock. Mr. Miller immediately assumed responsibility and notified his insurance who paid for the repair. I can recommend him without reserve.

Rose C.
Sep 2013
5.0
Yes, I recommend this pro
$3,000
Superb from start to finish.  Outstanding professionalism and pride in their work.  Punctual, meticulous, tidy, and painstaking in detail.
Highly recommended.

Paul T.
May 2013
5.0
Yes, I recommend this pro
$1,900
Ryan [owner] and his crew did an outstanding job from start to finish. Dispite spending two extra days on the job due to extreme difficulty with the wallpaper removal he stood by his original estimate. We would highly recommend Ryan for any paint or wallpaper job.

Shiro K.
Apr 2013
5.0
Yes, I recommend this pro
$6,000
Ryan and his team are extremely professional from cost estimate through project completion.  The project involved a considerable amount of preparation of the trim, which they did very thoroughly. Attention to detail was excellent. They were careful to protect areas against potential paint drips or spillage. They arrived promptly in the morning and worked efficiently through the day.  They, with the help of the weather, were able to meet their schedule.  The team was friendly and accommodating. I would definitely give the highest recommendation to Ryan Miller Painting.

Jane M.
Mar 2013
5.0
Yes, I recommend this pro
$8,000
Mr. Miller responded promptly to my telephone inquiry in the spring of 2012, and provided me with an estimate.  He did not want any deposit at that time.  He referred me to another individual, who replaced the shutters and the shingles that were damaged. (I paid that individual separately.)  Mr. Miller promptly called me in September, when the work was to be performed, and completed the job on time,  The house looks splendid, better than I anticipated.  It is difficult to find someone who knows how to clean and properly stain cedar shakes.  I would hire him again.

Cynthia M.
Mar 2013
5.0
Yes, I recommend this pro
$5,000
They were wonderful.  They were very neat and were on time.  They were efficient and reasonable in pricing.  They were very good.  Their end product resulted in a wonderful room.  They were great.  We have recommended him to other people.

Robin G.
Feb 2013
5.0
Yes, I recommend this pro
$3,000
wonderful! professional, neat and organized from start to finish.

Linda T.
Dec 2012
3.0
$1,557
Ryan came to my home to provide a written estimate. He arrived on time, was outgoing, pleasant and professional. He agreed to do the work as described, including prepping the walls, repairing peeling dry wall tape along the vaulted ceiling, repairing nail holes and popped nails, as well as to take down and re-hang 124" draperies in the dining area since I'm terrified of heights. The quality of the paint was important to me since I had saved a long time to have the work done and needed it to last. I like Benjamin Moore (BM)  "Aura" paint, but he told me it dries too quickly and was too difficult to work with and that he "always" used BM "Regal" paint, for which he provided a brochure. I was familiar with it and happy with it's quality and we set a date for the work. His estimated time-to-completion was 3 days. Ryan stopped in briefly on the first day as they were setting up and agreed to accommodate my request to add the small entry and hall to the job. He also demonstrated how they would repair popped nails. He told me he expected to be finished in 2 days but would allow for the original three in case they were needed. His two painters were prompt, polite, quiet and professional and worked efficiently. They masked, laid out canvas dropcloths, moved and draped furniture, and began to paint. The work was completed in 2 days. At the end of the project, one of the painters pointed out some blisters in the finish, scattered in spots around the walls. He told me they would probably settle on their own and to give them a few days. If they didn't, he assured me they would be back to address them. On general exam, the job looked good. They did a great job repairing the dry wall tape and cutting-in under the ceilings. However, on close exam, most of the popped nails had not been repaired, but painted over. There were numerous areas where paint had bled or dripped onto woodwork and mouldings, one area over a door where only a single coat of paint had been applied and the old color showed through, and the holes left in the window trim by old hardware had not been repaired as discussed, but painted over as well. I also discovered that the can of leftover paint they left behind was BM "Ben" paint, which according to the BM website is a less expensive, lower quality paint than the "Regal" I had paid for. Also, the blisters never "settled". The painters promptly arranged a time to return and worked dilligently to repair the blisters. I pointed out the popped nails, and the painter told me that he had never been told to repair them, but set about doing so anyway. He also applied the second coat of paint to the underpainted area and scraped paint off the ends of the wood banister. After another return trip and another unsuccessful attempt to repair the blisters, Ryan returned himself and was successful in doing so. At that time, I pointed out my displeasure with the use of "Ben" paint and with the unrepaired popped nails (with more hostility than I intended, for which I appologized). He told me that they had spent "four hours prepping the walls", that he "always use(s) Ben" paint and that he had never had a customer "quibble" over details like I did. He reimbursed the $36 dollars he owed me (slapped $40 on the kitchen island and told me to "keep the change"). First, I suspect that if I owed him $36 he wouldn't consider it quibbling. Second, if the original job estimate was 3 days and it ended up taking 2, why was prep time limited to only 4 hours when that clearly wasn't enough time to complete it? Finally, as a nurse, I don't consider any of my client's needs or requests to be "quibbling". I simply consider that to be good customer service. In conclusion, I would rate Ryan's workers highly on professionalism, but not Ryan. I was not happy with the quality of work initially done, but I was impressed with how dilligent they were in correcting it. However, I would not do business with this company again because I do not feel that Ryan was entirely honest with me. 



Norbjorn R.
Oct 2012
5.0
Yes, I recommend this pro
$3,000
Ryan Miller is very quick, precise, detailed and definite in his quotes. Much of his pricing is standardised based on room size and such. Quotations seemed quite reasonable. The work was done precisely as quoted, nothing more, nothing less. This suited me fine, but might be an issue of contention if you expect the contractor to take care of minor details that you had not thought of initially. In my case he came up with a reasonable change quote within minutes and fit the additonal work into his schedule in a timely fashion. I am pleased with the work he did and appreciated his efficiency and precision in quoting and in doing the work.

Todd P.
Aug 2012
4.0
Yes, I recommend this pro
unknown
Response from R W Miller Painting
"Great feedback, I passed it on to the crew. We will strive to do better."

Clifford W.
Jun 2012
5.0
Yes, I recommend this pro
$410
Ryan and his crew are true porfessionals and very easy to work with.  They did a superb job and I fully intend to call upon them again next year to paint some rooms in my homw.

Norman S.
Feb 2012
5.0
Yes, I recommend this pro
$2,000
I really was quite pleased.  He was very professional.  My husband is very fussy and he was pleased.  When Ryan came to give me the estimate, I was impressed with him.  He had his references in a notebook and he presented that to me.  At the end he gave me an itemized list of what he would charge to do what.  He was just extremely professional.  You could tell he was a busy guy.  He arrived on time and he gave me this notebook.  He looked at the job and went into his truck and wrote up his estimate.  Two days later I got a letter in the mail thanking me for giving him a chance to bid.  He had a coupon in a local mailer that had the price of $185 per room.  When we looked at him in the first place, in March of 2010, he couldn’t paint our house until July.  Even in the fall, maybe September, he came again because I wanted the inside of the house done.  He couldn’t get to it until January.  At one point when he was doing the exterior, we had to be out of town and we had to change the date by a week.  That was okay because he had other business he could do.  He was very fair in quoting his price and what it was including.  I would definitely have him again. When he worked during the summer, he only let his workers work until 2:00 in the afternoon because it was so hot; I thought that was very considerate.  When they came in January it had snowed and they laid down coverings on the floor. 
Showing 1-25 of 48

Licensing

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FAQ

R W Miller Painting is currently rated 4.9 overall out of 5.

Yes, R W Miller Painting offers free project estimates.

No, R W Miller Painting does not offer eco-friendly accreditations.

No, R W Miller Painting does not offer a senior discount.

No, R W Miller Painting does not offer emergency services.

No, R W Miller Painting does not offer warranties.