Jacuzzi Bath Remodel of Eastern NY

The windows are a bit pricey but they are worth it From the first visit by the design consultant, Kristian Mackey through the entire process everything went well- the installers were efficient from the beginning and did a great job from start to final walkthrough and cleanup. I was only able to do half the windows but will definitely finish the job with this company!

As per many reports, the installers were great. They were professional and courteous. My issue has to do with the fact that there was a manufacturing defect with the window. It is nine months later, and they still have not fixed it. When I first called about this issue, I was openly told that new installs take precedence over warranty repairs, and that is surely true. It took weeks before they would even look out the window. When they did, they sent a tech who was not sure how to fix it. He thought it was a manufacturing problem. Then I waited another month or so for a manager to come by and look at it. He agreed it was a manufacturing issue and ordered a new window pane. That took another two months. Then it turned out the pane was the wrong size. The techs, who were nice guys, left. I have not heard back about any solution. I have called and left messages, and they do not return calls. My assessment of this company is that they professionally install a quality product, but if you have any issues, you are put at the bottom of the heap. Again, it has been nine months since the installation, and I still do not have a working window. I suspect it will be a year or more before they finally fix this. There is no sense in which they see any urgency to this repair. They will get to it when it is convenient for them. You had better hope the installation goes perfectly, or you are in for a long process.

The Installers Jason and Dom Dz were phenomenal. My basement windows were the originals for a house constructed in the 50s: single pane, metal frame, in cement. Jason and Dom Dz were amazingly brilliant in solving the installation problem and now I have a wonderful set of sliders and a much more energy efficient basement. They also replaced windows on the first floor and their attention to detail has brought many a compliment from my neighbors. The team was cohesive, had high morale and consummate professionals, thus the outstanding work.

Jason and Dom Dz were very knowledgeable and professional. Exceptional work. Efficient and recommend highly!

The entire process from selecting my windows, to ordering and onsite installation was fantastic. Itâ s a premium service for a premium price, for sure, but Iâ m thrilled with the results. It was a home renovation project that was actually a delight! Also, the crew that spent three consecutive days at my house were professional and friendly. Huge shout out to the team leads â Phil Kimber and Eddie Rodriguez (plus Jason who was with us on the first day). Also, I had some feedback and they corrected some things straight away. Would highly recommend Renewal by Andersen.

Philip Kimber and Eddie Rodriguez did an amazing job. They were efficient, professional, polite. I would highly recommend.

Jason and Dom DZ and team did a fine job

Jason & Dom Dz were amazing. They were very professional & Courteous. They went out of their way to explain everything they did step by step. They did an amazing job with the cleanup process when they completed the job. I see promotions coming soon. Thank you

Jason and Dominick Dz were excellent. Jason had the patience to explain all the details of what the job. Excellent craftsmanship and extremely polite also very neat.

Jason and Don Dz Very professional and courteous. Friendly and asked permission to use different doors, bathrooms etc. would highly recommend this team to everyone.

Jason and Dom Dz did a fantastic job!!! They were very helpful and courteous. They have excellent work ethicâ s. I canâ t say enough about the windows and these 2 guys!!!!

Jason and Dom Dz gray guise good Workers u am happy

Jason Don DZ

All was handled professionally and went as planned. Very satisfied with the job.

Jason and Dom DZ They were great and very conscientious

Jason and Dom DZ are professional in everything they did. Awesome job extremely happy! Would hire them again.

Jason and Dom Dz were professional and did an excellent job! Would say the are the best!!

Jason, Dom DZ and Team

I would like to say that the windows are great. The installers Jason, Dom Dz and the crew were professional, courteous, clean and knowlegable. From the first measurements to the final clean up I have no complaints with my decission of choosing Renewal by Anderson.

Jason and Dom Dz were very professional. Very knowledgeable and did a wonderful job. I would recommend them.

Jason and Dom Dz. Excellent!!

Dom Dz, Jason

Jason, Dom DZ, and team were friendly, considerate of my home and did & excellent job.

We wanted to review the installation of our Anderson windows by Philip Kimber and Eddie Rodriguez. I have worked in the interior design business for nearly 40 years and couldn't be more pleased with the whole experience. From start to finish these gentlemen could not have done a better job than they did. They were first of all extremely please and professional. The mechanics of their work was beyond belief considering the heat they were working in. Not one time did we here any complain from either of them. They gave us excellent instruction on the care and use of our beautiful windows. We couldn't even tell they had been doing work in our house. Clean up was perfectly done. Anderson should be very proud of these young men as they represent the company they way they should and for they professionals they are. We certainly will be recommending Anderson and these professional installers to all our friends and family. Job well done !!!! It took 45 years but we are very pleased with our decision.

The patio door and windows were beautiful and looked amazing even before the job was finished! The Andersen crew were professional, friendly and detailed of the job I expected and beyond! I am definitely a satisfied customer!