PCI Services Inc

They were great. They were very knowledgeable. Knew what they were doing. I would differently hire them.

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They are very good and I keep giving them jobs. Someone recommended them to me. They are still doing the bathroom. I had a disaster in the winter seven years ago and I have been using them since. They are general contractors. I am happy with them because, they do excellent work. They come in and do big jobs for me and they keep the place clean. I have no complaints. One time they did something wrong and they came right back and fixed it free of charge. They stand behind their work. I haven't gone to anyone else because, I like them. The whole neighborhood likes them. I will continue to use them.

They showed up the very next day and set up 5 huge fans to get rid of remaining dampness. They removed all wallboard within 3 feet of the floor. When it was found that we needed asbestos abatement because of old floor tiles, they arranged for another company to do that. Overall we were happy with the quality of the work done and found the workers to be very nice. This was quite an expensive project, but as it was paid for by the insurance company we didn't worry about that. I do not know if perhaps their prices are more reasonable if the homeowner is paying on their own.

Our water heater failed and flooded the entire finished basement. The emergency response organization removed all of the vinyl plank flooring, dri-core underlayment, and bottom 12 inches of outside wall drywall. After filing a claim with our insurance company, we found PCI-Services on their list of recommended contractors.
My initial contact was with Paul who came out promptly to assess the initial insurance adjuster damage estimate. He identified several aspects of our installation that were not and quot;standardand quot; elements in the adjuster's report and submitted a revised estimate to the insurance company. He spoke directly with the insurer and arrived at the final agreed-upon estimate which was about 60% higher than the initial claim.
The final estimate involved clearing (and subsequent re-installation) of furniture, carpet, washer, dryer, laundry tub and powder room toilet, installation of new dri-core underlayment throughout the basement, re-installation of vinyl planking in three rooms, re-installation of carpet in one room, drywall repairs (including insulation as needed), installation of baseboard and door trim, two full coats of paint for each room plus the trim work and carpet cleaning.
Our next contact was with Bill who was the project manager for our job. He explained the process and then met with us to pick out replacement flooring that was fully equivalent to what we had in place before the flooding. He also noted the specific paint brands, finishes, and colors to be used.
One item Paul identified was the potential need for asbestos tile removal where the water had loosened the existing tiles. In cooperation with the insurer, PCI-Services arranged for asbestos testing and subsequent abatement of the affected areas.
Following the abatement all clear, Bill contacted us and gave us a specific start date. The crew (and Bill) showed up right on time and we walked through exactly what was going to be done. The first and second days of the project we had a five-man crew followed by one day with two men and a final day with three.
I was very impressed with the crews and the work that they did. The first step every day was to lay down tarps to protect our floors as they moved in and out of the house. Each man had specific tasks and I had the opportunity to observe them fairly closely. They did not take any short-cuts and in fact were very careful to do the job right. For example, the dri-core underlayment needed leveling in some areas and they took the time to shim it properly and to ensure that all seams were absolutely tight. In addition, every inch of baseboard, door, and window trim was carefully fitted and caulked to ensure a perfect finish. At the end of each day, the work areas were cleaned up, the tarps were removed, and they vacuumed the areas that had been covered by the tarps.
When the job was finished, you truly could not tell that there had ever been any damage whatsoever.
While I hope never to have restoration services in the future, I would not hesitate to reach out to PCI-Services for assistance. They were always professional, they kept me informed at each step of the process, and their work was exemplary.

they took care of everything.

I would use them again because they did such a good job. They are outstanding and very good. They are nice people and very professional.

PCI came when we called them. They got held up for a few days with the gasoline situation,but when they got back to us they came with a crew of enough people to get the job done in one day. We really appreciate their reliability.

They are completely professional. The estimates are detailed down to the linear foot of what they are using, so you know exactly how much it's costing. All the workman were completely professional and were aware of any disruption caused to me and my family. They were extremely courteous and arrived on time and were efficient every day. A few months after the fact, there was an issue with a repair they did and they were back out the next morning to take care of it. They always made sure to call if they were running more than 10 minutes late and were also conscientious of the fact that I have a 4 year old daughter and they made sure to clean up every day so she would not be exposed to nails, exposed wood or anything of that nature. The did a great job making a very difficult situation less difficult.

They were very personable. They were comforting, prompt, and did a very excellent job. They were on time and I strongly reccomend them.