[member name removed] is not being 100% forthright in her descriptions and observations of the project and I would like to shed some light from my perspective. I had taken this job with the understanding that [member name removed] would be packing all of her personal items into boxes and storing them in the POD container she had purchased prior to my starting any work, and all of my pricing was based on having a certain level of “cleanliness” permitting the free flow of work. I did agree to have the large items including Refrigerator, two large mission pieces a table and a chair to remain and we would work around them, as well as [member name removed] bedroom which we would switch into the other bedroom once it was complete facilitating a nice work flow. None of this was done. In fact for the first two weeks including the week of the Thanksgiving Holliday [member name removed] sat in the house while we worked, and did nothing at all but browse the internet and watch CNN. I moved and packed items in the foyer area where I needed to work to complete the attachment of the extension to the existing structure. Yet, still nothing was done but what I, my Sub, and employees did. We also had horrible weather to deal with, we worked Saturdays, and only took off Thursday for Thanksgiving the first three weeks to attempt to maintain the schedule, and hoped [member name removed] would begin to fulfill her obligations and pack and move the contents of the house. This was under no circumstance a normal situation… Nothing had been cleaned in what must have been years. [member name removed] lives in this 670 sq ft House (only 360 sq ft where at that time actually habitable as junk, clothes and frankly garbage occupies the rest) with three dogs and two cats. All of the items in the house were caked in layers of matted dog hair (Collies and Shetlands to boot) as well as urine, feces, dirty dishes, and stale and or rotten food. We were stepping in dog feces inside the house as well as outside daily; it was mind boggling how much poop was everywhere… Not a day, in fact not an hour went by that someone wasn’t wiping poo from their shoe. The carpets that were removed were so soaked in urine that I used a military grade gas mask in order to remove them, as well as HASMT gear, it was repulsive. There were dirty dishes in the sink left so long that the smell of the rancid water inside made me vomit when I started to move it (I did this myself along with the rest of the “Hazard work” because I couldn’t ask anyone else to do it in good conscience as I was sincerely concerned someone could become very ill ). Then I got the HASMAT gear mentioned above. Yes, I had to clean this as nothing could be accomplished unless I did it as [member name removed] did nothing at all, and the job could not be done if this stuff wasn’t packed and moved. [member name removed] did not hire kids from the neighborhood to do it, nor have a relative come and help…. All of which she promised me would be done prior to agreeing to terms. The POD was there when I first met [member name removed] to receive her prints in September, months before the job began, still nothing was prepared. The Night after I began to move things around in the kitchen area [member name removed] called me and said “that something had eaten a ½ a loaf of bread from the counter!!!” she implied that I had “brought a mouse into the house, and she was very concerned for her safety as she didn’t want to live with a rodent in the house”. I saw the RAT the next day (mice don’t eat half a loaf of bread so I was prepared to find a rat but I want prepared for what was to come.) I saw the rat going back and forth from the cats dish (some cats) to a hole beneath the kitchen cabinet. I threw my hammer at it and killed it! I honestly thought that was the end of the situation. However, I did realized at this point through [member name removed] behavior and comments about the rat that she was a “less than honest person” as I found significant evidence that the rat had been occupying the house for quite some time, and I didn’t think anyone could live in such a small house with a Rat, and not know it. I was positive that the loaf of bread wasn’t the first time [member name removed] had seen evidence that she had a rodent problem as the bins holding the animals kibble had all been substantially chewed. I also clearly realized that only a certain caliber of person could live in such deplorable conditions, and believe that she could “convince” me that this was new or some sort of isolated incident. At this point my radar went up all though not yet on full alert.. Back to the Rats…They were infested in the house, and at one point I had one in my hand!!! Thankfully I was wearing gloves when I uncovered a huge nest inside the wall between the bathroom and Kitchen. I thought I had only a clump of insulation in my hand and didn’t realize I had a rat in my hand as well!!! I didn’t notice for a few seconds because I was in complete shock as half dozen big rats ran across my boots looking for a new place to hide. As I write this I still can’t believe it… It was completely repulsive, and since I was a kid working with my Uncle Wally in Brownsville Brooklyn jacking up the structure of a Laundromat, I have not experienced such deplorable working conditions. This all coast me time and labor and therefore money! This means my projected profit on this job was quickly being squandered by [member name removed] complete and utter laziness. I don’t think anyone reading this would continue on losing money without making the needed adjustments to “right the ship”, and hopefully any sane person reading this would realize I certainly did not.. I could not include these factors into the pricing of the job and therefore the timeline. I did a tremendous amount of work after Sandy; some 120 storm related insurance jobs. Insurance companies utilize formals and follow systems. If this job were for insurance purposes they would have used a formula for the contents that would have paid $5,000 to $7,000 to pack up, move, store, and redistribute after job completion all of the contents of the house. It cannot be done for free. And if it isn’t calculated (like any aspect of a job) then you will hemorrhage until you die or stop the bleeding. I tried to help [member name removed] understand how her not doing what she said she would do… Promised she would do, prior to the job starting was causing me tremendous issue costing money and extending timelines into not only unprofitability but into me losing thousands of dollars. The hemorrhaging had already started; I needed to stop the bleeding, so I came up with and told her this story to analogize the situation. Imagine you planned a trip to Montauk from Merrick and you planned to leave at 2am and take the southern State Parkway to Sunrise Highway to Country road 39 and so on and you were going to take this trip on Sunday. Now instead you take Merrick road/Montauk Highway all the way out to The Canal then you resume your route… And instead of taking your trip on Sunday morning you take it at rush hour on Tuesday. Could you possibly make the trip in the same amount of time using the same amount of fuel? No, the trip would take longer and cost more. I thought that that would help her to see that she was handicapping me, and guaranteeing a more problematic situation through her inaction. [member name removed] says in her rant “that I was out of money”. No The JOB WAS out of money absolutely it was. For the reasons stated above as well as the fact I had also found rot everywhere which [member name removed] did want fixed (She was adamant about ensuring I address all structural defects uncovered as she likes to watch Mike Holmes on TV) . The most prominent structural issue found was the subfloor in the bathroom… There was none! It was completely rotted out! I take Photos of everything always; as I did here on this job and have photos to support everything I am saying (I hope I can upload them here). The joist ends were gone and no longer in contact with the supporting rim joist. All of the joists running beneath the Bathroom needed to be sistered in as well as approximately 80 sq feet of subfloor replaced. The basement area was again infested with rats and soaking wet. When I showed this to [member name removed] I told her it was going to be an additional charge. I then assed the situation completely taking into account the conditions I would need to correct and would be working in as it was now crystal clear, and I presented her with a written change order with the price to correct the situation. [member name removed] complained about the price and did not give the go ahead to do this work for more than 1 week after receiving the change order! (This is a red flag that the customer is out of money) This caused the issue with her plumber (I did none of the plumbing as she wanted to use the plumber she had used some weeks before for a HWH repair. Actually it was the second time she fouled him up as when he first arrived a few days earlier [member name removed] had not moved anything out of the bathroom, so they gutted the plumbing in the basement taking them about 45 min when they were scheduled to be there for the whole day. When they were leaving they told me “we ripped out all the supplies so now she can’t live here maybe that will get her out so we can work… let us know when we can come back!” I replied to them she may not notice, but thanks. This is when I asked [member name removed] to have her brother (who has a background in construction) come to the job, so that I may speak to him along with her hoping that I could get through to her… the bleeding continued. Yes, it was I that insisted that [member name removed] brother come to the job so we could discuss the project prior to me executing the above mentioned work as [member name removed] had not agreed to do the work had complained about the price for the extra work and the whole job was at a standstill for more than a week. I hoped that brining in her brother would help me to get the job back on track. I hoped he would be able to explain to her what her presence and her not moving her “belongings” was doing to the job. I hoped he would be a voice of reason because I was running out of options and had to stop the bleeding. I hated to think that, I would for the first time in my life not be able to finish a job, and be forced to say four words that I had never said in my life except in jest… “I quit I can’t do this”. I wouldn’t even quit playing mercy with my dad as a kid, I would let me fingers break before I would quit… My mother or my Oma would smack him to stop, because they knew too… At this meeting [member name removed] brother told her she was crazy and to stop! He saw and understood the level of infestation that we dealt with and when looking at the cleanup work needed as well as the structural work. He saw what I was dealing with, and he actually told her she was wrong for not moving her things, and for attempting to live in this home while the work was going on. He told her “get the stuff packed and out of Andy’s way so the man can work, what’s wrong with you [member name removed]? Don’t you realize what you’re doing? I told you from the beginning you wouldn’t be able to live here during a remodel of this kind especially in such a small house!!!” I thought oh, thank the universe!! Frankly I don’t know how anyone could live in the conditions before the work began, and by the time of this meeting the house was cleaner than it had been in years! Incidentally I too said to [member name removed] when she told me she thought she could live in the home during the remodel “you can try but I don’t think it’s going to be feasible its winter, you won’t have any plumbing for at least a couple of weeks” still she insisted… I guess she didn’t give up at mercy as a kid either! [member name removed] again did not move anything at all, even though we had signed a contingency agreement with everything listed and initialed listing what I needed her to do to finish the project. This included paying me for the extra work that was now 80% complete as I wanted to mitigate as best I could my potential losses or at least how much money would be “held up”. I set up a restructuring of the final payments to mitigate as best I could at this junction my exposure, but [member name removed] would not consent. When her brother was speaking to her she became a bit.. Unhinged and was yelling at both of us, and acting quite frankly like a child throwing a tantrum… I have video evidence of this tirade. At this point my new found hope turned back into deep concern that I would either… A. be stagnated further and not be able to complete the job, and certainly not in a timely manner as it was already over budget, and was simply not profitable for me to continue under such conditions, or. B. I would finish but [member name removed] wouldn’t pay as she had already been saying things that I recognized as advance notice that my final payments would be difficult to receive or delayed even if I could complete all the work, and now it was much worse… so my potential for loss got much greater. She was now telling me how little she brings in each month, and blaming me for the situation these are all signs that a Customer is running out of money. I was packing tools in my truck to make as much room in the house as possible affording [member name removed] a place to put some of the rest her stuff, so I could finish. That day there were text messages between [member name removed] and My sub contractor Eddie (Eddie is not and was not ever anything more than a subcontractor despite [member name removed] calling him my “project manager” which incidentally if he was then all of the rest of her claims of bungling would have rested squarely on his shoulders by title alone… Think about it.) Eddie commented to me “[member name removed] wants to pay me cash to move all of her things” Now, at the meeting her brother had asked me if I had any labor available to move the rest of her stuff. I wanted nothing to do with that, as I would become involved one way or the other then, and too much time had been wasted already. And I certainly wasn’t going to have my sub paid by her independently (breach of contract) taking up time that was needed to get the project completed as quickly as possible. Using my sub, my insurances, on my dime… and behind my back? After I said that we could not afford to take the time to do it anymore, that she needed to bring in outside labor? Nope not even a little ok, now I was ****** off!!! I told him no, he couldn’t do that I wouldn’t allow it, andI asked to see Eddie’s phone as I wanted to read the text. Eddie turned white, fumbled around with the phone, didn’t answer me, and erased the thread in an awkward display that I recognized as… Caught!!! With your hand in the cookie jar!!! I speculated that there was more to it than he said, and that the tells and signals I had been reading, that I was being set up for a double cross were totally confirmed. I trust my instincts and skills of reading people like a book completely. Not that it was a difficult read Eddie is no poker player. I don’t know the true content of these messages but he all but told me with his body language. Shortly after the meeting with [member name removed] brother when we were going over some of her layout requests in the bathroom, she was looking past me at Eddie, and speaking “through me, not to me” this was a tremendous red flag to me that the “relationship” between them had somehow tightened, as this was never before the case. Before the meeting with her brother she insisted on regular meetings with me, we had even had lunch together several times during the project. She came to my Home as I mentioned… All of this was not and is not the normal procedure at Grade A Contracting Inc. Like I said before I don’t miss a trick, and I recognize a double cross long before I’m in the line of fire. I felt something was remiss then and now it was confirmed. I asked him what was going on, and he gave me a BS answer. He then began to demanded money from me, money for work he had not completed. I laughed and told him not until the work is done. He told me “I have no money though; you have to give me something if I can’t do the other work! I been here a week with nothing to do! [member name removed] is looking out for me!” Meanwhile I had told him he didn’t have to come in until I rectified the situation with the working conditions, and that if he had other work to go do it no problem, but he wanted to stick around the jobsite and do nothing, and now this? Nope!!! (That was a red flag too!) Then he made a wise ass remark about how he was doing most of the work! Ummm I’m the boss, so yes you do the work quite frankly that I don’t want to like the foundation, sheathing, and roofing. I was roofing when I was 11, I don’t roof anymore except to show guys how to hurricane nail a shingle the Grade A way not how 90% of the clowns I’ve seen call themselves roofers “bang nails”!!! His comment was from someone who has no clue what goes on in the office to maintain functionality! Did his comment upset me? Yeah it did, and just like Bruce Banner people don’t like me when I’m angry! I pulled several thousand dollars from my pocket waving it at him, then put it back in my pocket and said “ if you can reach into my pocket and take it it’s all yours tuff guy!” Eddie went into the bathroom… Showing me what he was made of, not looking me in the eye, never telling the truth, and walking away cowering in the bathroom mumbling. Shortly thereafter I went back to loading my truck; I sent a text to my attorney to put my contingency in motion. A few minutes later a Riverhead police officer arrived that [member name removed] had called. He told me she had called for Eddie… That I threatened him, I told the officer exactly what I said above. I paraphrased for him the evidence I had noticed, and that I knew I was correct in assuming something shady was going. He tried to mediate asking me not to leave (none of his business or place to intervene) saying “you did this whole job? It looks like you have a really good thing going why don’t you just stick it out.” I explained to him that I understood that he was “trying to keep the peace” but I knew and believed he did as well that this was a civil matter and not for him to mediate, and that I had been in business for quite some time, and that I didn’t have a good thing simply because the work itself looks really good. That I had been prepared for something like this, again because of all the signals they given me, so I was following the proper protocol, not my “feelings”. I explained to the officer I had already had my attorney prepare a document asking that the balance of the funds on the agreed contract ($13,666.66 in combined contracts actually) still owed to me upon completion be held in escrow by a mediator and that another independent mediator with no affiliation to either of us interpret the terms of the contract and the work needed to meet said terms. I explained to him that my company Grade A Contracting Inc. would pay for the mediator out of the final check upon completion and receipt of payment. That I wasn’t walking away from the job but was leaving for the day and was not at all comfortable leaving my tools and equipment behind while I dealt with the situation like a professional. I told him once we agreed to terms, and she escrow the balance and cleared the house I would complete the scope of work, call the mediator to inspect the job and sign off that I had completed all of the word and cut me the final check. The officer said “yeah I guess you do know what you’re doing” and went into the house where [member name removed] who had arrived while I was speaking to the Officer was with Eddie. I assumed he would relay this to [member name removed]. The officer returned several minutes later and said the homeowner asked for my key to the house. I did not “walk off” the job, I was kicked off the job, and the police were called and my key taken away… The next correspondence I had with [member name removed] was this post I am responding to. Mr. Robledo was never threatened… he wanted to be paid for work that wasn’t completed and for time he was “there on the job every morning” but had no work to do because of all of the reasons described above. I had given him $3,000 in advance and paid him on progress as work was completed, and he was conniving and undermining… I owe him nothing. Not to mention I bought him lunch every single day, and advanced him money on more than one occasion. [member name removed] breached the terms of the agreement made when her brother mediated, not to mention the terms of the original contract by not doing anything to clear her personal items. I was well within my rights to pull off the job until resolution was reached (it’s in the contract) Though I had not; and had certainly not formally severed or attempted to sever the contract. I didn’t answer [member name removed] phone calls or text before the officer arrived and had not communicated anything to her, as I didn’t think it was the right time and thought it better to leave that up to my attorney. I hadn’t given up only realized I had but one option left and that is to hire a mediator. Then 7 days later I found that she had also stopped payment on the check cut to me for the extra work completed in the bathroom.. For work already completed! Which is absolutely illegal, it is theft of services and we will be going to court as there is only one of us who cannot afford it. I have applied a mechanics lien to the house for the full amount of the unpaid contract balance. I will sue for the entire balance of my contracts, as well as the canceled check, and all reasonable attorney fees and costs incurred in retrieving my money. The fact is that Eddie is still working there finishing up the work, no one has formally severed our contracts, so they remain in effect, and my insurances are still attached to the job with [member name removed] as well as the Town of Riverhead being named as additionally insured through December of this year. Therefore when the job is done I will take her to court, and see how the law interprets the situation. I am a man of honor and principal, and never wanted a job to be taken to this level… It’s unfortunate when people mistake kindness for weakness though as it can be a very costly mistake! Eddie I have learned is a con artist and a thief. He had undermined client relationships of previous Contractors he was subbing work from as well. This is his MO; it seems it’s the only way he knows!!! (Unfortunately for me I learned of this too late.) As for the exterior trim that [member name removed] claims was supposed to be Azek… I was asked by [member name removed] to match the price given to her by Unified who had done the neighbors house next door, though they do not do Grade A work, and if my siding guy had done the work I would have taken it down before someone saw it. I insisted that we remove the existing composite siding unlike Unified who was going to encapsulate it, this costs more money too, but it’s the right way to do it! The encapsulation technique results in cracked shingles behind the siding. This in turn causes ugly bubbles to form when the weather gets hot and everything expands. Uncle Wally said there are two ways to do this type of work boys, the right way, and my way… and they’re both the same ******* way!!! Gotta love working for a Marine!!! The price given by unified was for Aluminum trim and Jay channel [member name removed] gave me their contract so that I could match it in price and scope, I don’t think she has read it, and believes that Unified was installing Azek or another PVC trim board.. They were not! She also seems to think the neighbor received PVC trim board, but its PVC coated Aluminum stock. I lowered my price to meet theirs and as I told [member name removed] I substituted the Azek with Aluminum trim. I also explained to [member name removed] that I bend my Aluminum trim without the need for jay channel as I bend a jay into the window casing making a traditional looking transition and from the curb; you are hard pressed to tell the difference between it and Azek. Up close my details are crisp with tight miters at the corners and a nice weather tight bend where the pieces join together inside the channel created and is blind nailed. It looks very good check it out there are pictures of these and many Grade A details on my website. We also had agreed to change out the CertainTeed for the Royal product as it was a bit less expensive and had a richer non custom clay color (a custom color would have cost more and taken more lead time to receive.) The savings was insignificant to me, but she really liked the color of the Royal (Also a great product with the same thickness and features as the CertainTeed. She suggestion that “I didn't follow the plans”? They may as well have been drawn in crayon, the measurements of the existing structure were wrong in critical areas, and his attempt to “reengineer” the roof structure was only possible with a pencil not in the real world. She suggests that I called for inspections that I wasn’t prepared for? Again, not quite true, I called for one inspection, because it was a small job, the inspector was simply stopping by periodically, and [member name removed] still hadn’t moved her contents so we were delayed constantly. Rough electric is defined as the work needed before a wall system is closed with sheetrock and had absolutely no bearing on the work that was to be done in the bedrooms or any portion of the south side of the house. No walls were opened nor were they to be opened within the scope of work. The protocol for this is to run the home run feeds from the panel into the accessible attic space drill from the attic into the top plate, cut sheetrock for an old work gem box, snake the wire from the plate to the wall, connect to the box, and so on… There is NOOO ROUGH inspection required here it makes 0 sense as all exposure will remain as is and so on. One of the issues that was encountered on this job is [member name removed] insisting that she had advanced knowledge of construction, and simply not listening (or doing anything she was supposed to). Not to mention the mountains of dirty, no filthy clothes piled to the ceilings, interlaced with matted pet hair feces and urine. Perhaps if she had moved her contents out, the work areas would have been accessible. What a novel approach that would be! I lied? To my subcontractor? No matter what you would like to call him, what he was not was my partner so I had no reason to lie to him because what [member name removed] is implying that I lied about her consent is none of his business at all, so why would I lie? I wouldn’t care one iota about his opinion or position in regard to any changes at all! The suggestion that “I didn’t follow the plans” they may as well been drawn in crayon, the measurements of the existing structure were wrong in critical areas, and his attempt to “reengineer” the roof structure was only possible with a pencil not in the real world. She suggests that I called for inspections that I wasn’t prepared for? Again, not quite true, I called for one inspection for the framing where the foundation and framing were inspected and the inspector told me he would just stop by periodically so I could keep moving along because it was a small job. Rough electric is defined as the work needed before a wall system is closed with sheetrock and had absolutely no bearing on the work that was to be done in the bedrooms or any portion of the south side of the house. No walls were opened nor were they to be opened within the scope of work. The protocol for this is to run the home run feeds from the panel into the accessible attic space drill from the attic into the top plate, cut sheetrock for an old work gem box, snake the wire from the plate to the wall, connect to the box, and so on… There is NOOO ROUGH inspection required here it makes 0 sense as all exposure will remain as is and so on. One of the issues that was encountered on this job is [member name removed] insisting that she had advanced knowledge of construction, and simply not listening (or doing anything she was supposed to). Not to mention the mountains of dirty, no filthy clothes piled to the ceilings, interlaced with matted pet hair feces and urine. Perhaps if she had moved her contents out, the work areas would have been accessible. What a novel approach that would be! I lied? To my subcontractor? No matter what you would like to call him, what he was not was my partner so I had no reason to lie to him because what [member name removed] is implying that I lied about her consent is none of his business at all, so why would I lie? I wouldn’t care one iota about his opinion or position in regard to any changes at all!