The Cleaning Persons Inc, founded in 2002 by Kara Heider, is a fully insured and bonded residential & commercial cleaning company. Not a franchise, but independently owned, we pride ourselves on the thorough and detailed cleaning service that you receive. Our eye for detail is what makes us stand out above the rest.
Business highlights
23 years of trusted experience
Services we offer
Residential & commercial. Cleaning. Dusting. Vacuuming. Mopping. Bathroom & kitchen & bedroom cleaning. Top to bottom detailing for one time cleans & regular scheduled cleanings. Home clean outs. Real estate cleans. Garbage removal.
I really liked the services provided by cleaning person Inc. They were always punctual and very responsive. I would definitely recommend them.
Description of Work: cleaning services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dawn B.
08/2013
5.0
carpet cleaners, house cleaning
+ 0 more
They do a great job - come every 2 weeks.
Description of Work: Clean the entire house which includes change linens, floors, kitchen including microwave and vacuuming .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sandra H.
08/2013
5.0
house cleaning
+ -1 more
They are very good. They probably do anything I ask them to do except the inside of the oven and I have never asked them to do that. They are reliable. They answer my emails right away. I requested a particular person and they accommodated me. They are very accommodating and very thorough. The owner comes at the beginning and she talks to you and she is Kaira. She came and looked over the house. She is very earnest and very dedicated doing a good job. The price is high.
Description of Work: I used The Cleaning Person Inc for routine housecleaning. I had them do windows once at the back but it is not a regular thing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Sue C.
07/2013
4.0
house cleaning
+ -1 more
Has some confusion with scheduling, but finally was able to schedule at my convenience. One person came and she was very sweet and did a nice job, but didn't seem strong enough to really do any heavy work, so I didn't ask her to do some of the things I would have asked for. Job was adequate, but house was not sparkly clean as I had hoped for.1
Description of Work: Cleaned house.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$162
Joanna A.
06/2013
5.0
house cleaning
+ -1 more
Kara Heider is very willing to accommodate her clients'wishes. When I was unhappy with some one, she was willing to send a different person.
Description of Work: dusting,bathrooms,floors,appliances
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216
Kathy B.
06/2013
3.0
house cleaning
+ -1 more
To begin with, I really like and respect Kara Heider, the owner. Her assistant Wanda is excellent, as well. I am simply not pleased with the overall cleaning. A few are excellent workers. Some are great in the beginning, but then slack off. Others simply take shortcuts. This results in areas that have not been cleaned to the degree promised. I realize my expectations, in general, may be too high. In the beginning, I was assured of a superior level of cleaning each time. This has not been the case. The service is not inexpensive, and is the most I have ever paid. When I did report the deviations from the promised, Kara took care of them right away. I did not like having different cleaning people, as they were not oriented to my home. In fact, the last poor girl at my home somehow burned her fingers on our shower steamer. This never happened before, and if she was properly oriented, would likely never have happened. Kara undoubtably knows how to clean. I think the biggest problem is the lack of effective supervision, which would take care of all these problems. As a result, and after multiple problems and concerns, I have decided to clean my own home. Believe me, I don't have the time or energy to do this, but my husband and I are tired of the problems. The last straw was the injury in my home. To this day, I have yet to hear from Kara regarding this. I would suggest that if you use this service for regular home cleaning, you insist on regular supervision for accountability. I would also insist that you be notified if someone new will be entering your home for cleaning. These strategies can help to tease out those who routinely fall short. I do not feel I have to do this.
Description of Work: Cleaning house
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$180
Patty S.
06/2013
5.0
house cleaning
+ -1 more
Kara came to dot the evaluation and pricing, she is the owner. Very professional with good ideas on making the house look better as I was considering putting it on the market. The whole house was thouroughly cleaned then I have had cleaning every two weeks. The worker that was cominng was great, but no longer there. She did such a great job, the house and quot;sparkledand quot; when I got home. With two dogs, this does not last too long. I am hoping that the new person who will be doing the cleaning will be as good.
Description of Work: House cleaining
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
lauren T.
06/2013
5.0
house cleaning
+ -1 more
As corny as this sounds, I couldn’t have asked for anything better. Kara and her staff are fantastic to work with. They are timely, well-organized, professional, and very considerate of myself and my belongings. I couldn’t ask for anything better!! The price is right for the amount of work that is accomplished during my two hours of cleaning. I look forward to working with The Cleaning Person company for the long haul.
Description of Work: I received a consultation from Kara (who is an absolute gem) to discuss what I wanted done and how best to assist my needs. From there, I had a cleaner come (Nikki) and she was fantastic!! Since my first cleaning, I set up a bi-weekly schedule and look forward to the cleanings. Every cleaner is nice, friendly and very efficient. They clean everything – bathroom, living room, hallway, kitchen (and even get the hard to reach spots that I’m too short to reach)!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Bob R.
06/2013
5.0
house cleaning
+ -1 more
She inspected the house and gave us an estimate. We discussed what work was to be done. One Worker arrived on time the other about 15 minutes late. Work was efficient and effective.
Description of Work: House Cleanking
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Linda F.
06/2013
5.0
house cleaning
+ -1 more
It went very well. I was originally scheduled to have one person come in the morning to help me clean for guests that were coming the next day, but there was a mix up with the schedule and no one showed up. I called and when they got back to me they ended up sending two people in the afternoon instead (as well as another person 'in training' that they didn't charge me for). I spoke with the owner when I set up the original appt and the scheduling manager was the one who called back about the scheduling mix up. Both were very professional and lovely to speak with. I wanted my kitchen, living room, dining room, three bathrooms and 4 bedrooms cleaned with special attention to the kitchen and baseboards. The did an amazing job! I didn't have them clean the hard wood floors, but they did clean the bathroom floors. It took a little longer than I anticipated it would with three people, but given the time then spent on the details of cleaning - it was well worth the money. I had a few doors and baseboards that had scuff marks I hadn't been able to get out and they managed too! I also loved how spotless and shiny the kitchen was ... I've always had trouble finding good products for my stainless steel appliances, but they managed to have them looking brand new! They also paid attention to dusting the doors, light fixtures and ceiling fans. Things I don't always think about. I would highly recommend using their service and look forward to having them come again!!
Description of Work: House cleaning: Kitchen, living room, dining room, 3 bathrooms and 4 bedrooms for 3.5 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Christine M.
05/2013
5.0
house cleaning, home & garage organization
+ 0 more
They come in once a week which makes me sane. I can find things now. They have decluttered my house and we are going upstairs next time. I am so happy. It is wonderful. They make good suggestions so I don't keep as many things as I thought I wanted to keep. Everything is common sense. They listen to my needs and follow through. They are very helpful. I can now find my coffee.
Description of Work: I use The Cleaning Person to declutter and deep clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
CAROL A.
05/2013
5.0
house cleaning
+ -1 more
I have been customer of the Cleaning Person for several years. Initially, several different cleaners were sent but finally, one cleaner has become the and quot;regularand quot; cleaner who comes two times per month. Natural, non aggressive cleaning products are used and cleaning products are bagged and used only in my premises, something they do for each client. My cleaner is a gem and takes personal care of items. I do advance prep so that the two hours of cleaning time is spent on the heavy duty cleaning. I have several times recommended The Cleaning Person to friends and will continue to do so.
Description of Work: house cleaning, and i am primarily interested in having the floors vacuumed and mopped, bathrooms cleaned, dusting
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Christine M.
05/2013
5.0
house cleaning, home & garage organization
+ 0 more
Contact and consultation was quickly enabled. Special concerns re: furniture treatment and collectibles was discussed as well as addressing storage ideas. The owner and team were scheduled within one week (per my schedule) and have returned to address other rooms needing improvement. I can with certainty recommend this company and rate them as and quot;excellentand quot; both in organizing and cleaning issues. Thank you for the opportunity to respond so favorably regarding their services.
Description of Work: This has been a wonderful experience and outcomes. The Cleaning Person owner and staff have been excellent in organizing my home and subsequently cleaning as well. The owner, Kara Heider was professional, efficient, friendly and had loads of organizational ideas which she executed. I love my home again. I intend to continue working with this company--they are truly awesome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna M.
05/2013
3.0
house cleaning
+ -1 more
We utilized this cleaning service for about two months. The first woman (employee) was wonderful! Friendly and very detailed in her cleaning. Unfortunately she was unable to continue working which is why a second woman was brought in as a replacement. The second woman did a good job after I carefully went over how we wanted things done. Prior to this we were dissatisfied with her performance but I decided to spell everything out out before approaching her employer. (Once I spoke with her, it was not necessary to complain to her boss.) We also provided her with cleaning supplies because we didn't want her to shoulder this expense on top of gasoline to drive to us (very limited supplies were provided by her employer). The second woman warmed up to us after awhile and seemed to appreciate our efforts to keep her costs down. Her original performance was a D (especially during her second and third weeks) but shot up to an A for 2-3 weeks before settling in around a B. In the end, we felt for the price ($70/week for about 1,300 square feet) it didn't make economic sense to continue with the service. Overall experience was between a B- and C+.
Description of Work: Dusting, vacuuming, mopping of floors. No bathrooms.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$70
Leanne R.
04/2013
5.0
house cleaning
+ -1 more
Kara is the owner and she meets with clients for an initial estimate. She's fantastic- so friendly and professional. If you decide to do regular service, they assign one person that is your and quot;regularand quot; cleaning person, and one that is a backup. You meet them both on the initial cleaning so that you have a comfort level with them. We've used The Cleaning Person for services at two homes now and everyone we've met who works for them has been wonderful. They're reliable, and if there's ever a scheduling issue or question, the communication is great.
Description of Work: Cleaning floors, windows, dusting, full kitchen & bathroom cleaning. The products they use are all natural and smell great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Daphne F.
03/2013
4.0
house cleaning
+ -1 more
There was a bit of a mix-up and delay for them to get here, but they did everything they could do to rectify once they got here, but that was because one of their cleaning girls got into an accident that morning. They did show up eventually and did a good job. The only thing that I wasn't sure was, it could have been a miscommunication, but my hardwood floors were just dust mopped, and weren't damp mopped, because it was obvious with the scuff marks on the floor, that it wasn't cleaned. The cleaners were very professional, very friendly, and nice. I felt they were pretty thorough apart from the floor issue. I don't have experience with other cleaners so I don't really know about the going prices. You certainly can't help when something unavoidable happens but they did their best to get somebody out, that had to be taken off from another job.
Description of Work: I used The Cleaning Person Inc for general house cleaning service.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Robert K.
03/2013
5.0
house cleaning
+ -1 more
Very good service. That is why I continue to use them. I love coming home after they have been there.
Description of Work: House cleaning service. Was able to accommodate my requests without question. Prompt and and excellent service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Mary P.
03/2013
5.0
house cleaning
+ -1 more
EXCELLENT EXPERIENCE - THEY HAVE BEEN CLEANING THE END OF JUNE
Description of Work: Biweekly cleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Srividya S.
03/2013
5.0
house cleaning
+ -1 more
I have used them in the past and they bill me monthly. They are very professional in the way they deal with their customers; I can contact them by email and they reply promptly. Most of the cleaners are efficient and are very good, so far.
Description of Work: I use The Cleaning Person for monthly maintenance housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jeanne D.
02/2013
5.0
house cleaning
+ -1 more
Great! I really can't complain about anything, everything went very smoothly. It was a relief to know that I could trust this company to work in my empty house.
Description of Work: I had this company come in and clean my house after I moved out. It is still on the market, so I wanted it to look good for potential buyers. I was able to get a detailed estimate, and was able to be scheduled pretty quickly. It was a pleasure dealing with the owner, who clearly takes great pride in her work. They were flexible in working with my realtor to let them in and out of the house. The place looks fantastic and I am very pleased with their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Lexi L.
02/2013
5.0
house cleaning
+ -1 more
There is nothing like a clean house! The house was amazingly clean and we couldn't find anything they said they would do that wasn't cleaned. The initial estimate was a bit under-estimated. However, the cleaning was very complete and we were quite pleased with the results. We will continue the bi-weekly clean with them and hope that we get the same thoroughness as we continue to do business with them.
Description of Work: First we had an estimate with the company's owner Kara. She responded right away to my e-mail from their website and even though our first scheduled time didn't work out she was on top of the communication and rescheduling so it wasn't stressful or confusing. This was an entire house cleaning for our 2700 square foot house in all rooms except our office. They cleaned two and a half bathrooms, 4 bedrooms, living room, dining room, foyer, kitchen, family room, and laundry area. Our house was SO dirty. They took care of all baseboards, trim, ceiling fans, floors, surfaces, and as my husband said, "Even under the bed!" They used their own cleaning supplies and it took all day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$460
Brenda C.
02/2013
4.0
house cleaning
+ -1 more
Fairly well since I was in a real pinch with company coming within hours unannounced.
Description of Work: Cleaned entire house and did lower floor windows. Very friendly and eager to please. The cost is an estimate since I don't really remember the exact amount.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Ginny W.
02/2013
5.0
house cleaning
+ -1 more
They do what we ask them to do. The girl we get is very conscientious and works very hard. They do a good job.
Description of Work: We use The Cleaning Person Inc for general housecleaning work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas M.
02/2013
5.0
house cleaning
+ -1 more
Left a message on Tuesday requesting cleaning service for a one bedroom apartment ASAP. Received a call within hours indcating it would be possible to have someone at the apartment the next morning, Wednesday, 9 am. At 9:01 the phone rang; the housecleaner had arrived and was fully equipped to perform the job, which was thorough and well done in every respect.
Description of Work: Full cleaning of a one bedroom, one bathroom apartment with combined living/dining room and separate kitchen. Requested focused cleaning of the bathroom and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Susan Eve L.
02/2013
5.0
house cleaning
+ -1 more
I highly recommend this cleaning company. I got prompt and very courteous service from both the head of the company and the two women who cleaned the house. The house was extremely dirty and needed a thorough top-to-bottom cleaning. I got exactly what I wanted. I couldn't be more pleased!
Description of Work: The house needed to be vacuumed, mopped, dusted...EVERYTHING! From the lighting fixtures, to the baseboards, to the window sills....the house had been neglected for a couple of years and everything was filthy! When the Cleaning Person staff left, everything was spotless.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home and Garage Organization,
Carpet Cleaning,
Home Staging
FAQ
The Cleaning Person Inc is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
The Cleaning Person Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Cleaning Person Inc offers free project estimates.
Yes, The Cleaning Person Inc offers eco-friendly accreditations.
No, The Cleaning Person Inc does not offer a senior discount.
No, The Cleaning Person Inc does not offer emergency services.
No, The Cleaning Person Inc does not offer warranties.
The Cleaning Person Inc offers the following services: Residential & commercial. Cleaning. Dusting. Vacuuming. Mopping. Bathroom & kitchen & bedroom cleaning. Top to bottom detailing for one time cleans & regular scheduled cleanings. Home clean outs. Real estate cleans. Garbage removal.