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Reliable Power Systems

generator service

About us

Reliable Power Systems (RPS) can design, install, repair and maintain standby or backup power systems (NOTE: WE DO NOT WORK ON PORTABLE GENERATORS - SORRY). We routinely provide these services for both residential and commercial applications. We will listen to your needs, educate you on your options and provide the best solutions. RPS technicians are extensively trained to provide the highest level of competent, efficient and courteous service. RPS can quote a new standby generator system for both residential and commercial applications. RPS can inspect existing standby generator systems and provide a 2nd opinion on repairs (free of charge). We provide maintenance contracts and 24-hour service for your complete peace of mind. Authorized warranty repair for: Generic, Guardian, Briggs & Stratton Power Products (BSPP), GE, Anderson, Centurion, Cutler-Hammer, Eaton, Honeywell, Milbank, Rheem/Ruud, Siemens, Watchdog and Winco. Also: Beldor, Carrier, Kohler, Onan, Pow'r Gard.

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

5.047 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 26-47 of 47 reviews

Frank D.
09/2019
5.0
James arrived when he said he would. His estimate of time was accurate. When he entered the house he put booties on. The generator maintenance was expertly done and I will have them continue this service. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$198

Marty L.
07/2019
5.0
Mike D'Angelo installed our Briggs and Stratton standby generator system two years ago. Unfortunately, the engine had a manufacturing defect causing an intermittent failure. Mike worked closely with the manufacturer to solve the problem. Ultimately, the manufacturer replaced the unit with an updated version at no cost to me. I think that Mike's meticulous approach and close communication with Briggs and Stratton was instrumental in getting the replacement unit authorized. We now have a brand new generator with a brand new warranty. Thanks, Mike! Kudu's to Briggs and Stratton for standing behind their unit as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jose D.
11/2018
5.0
Excellent job, Mike root caused and fixed the issue with great expertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher G.
11/2018
5.0
Knowledgeable, friendly and fast. He not only was able to fix what was wrong but was able to give us ideas on how to make our generator do more for us and explained how easy it would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$213

Amy W.
10/2018
5.0
First contact was yesterday, 10/30/18. They were here today 10/31/18 @ 7:15 am as promised. Very courteous, professional and conscientious. Worked for 1 3/4 hours and charged original quote. I was very pleased and would highly recommend them. Generator is purring like a cat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe H.
10/2018
5.0
I had no idea what was wrong with the generator at the home my sister had just bought-- and the people who old the house to her were not helpful at all. Turned out it needed new batteries (about $100) and annual maintenance ($200). Mike gave us the quick course in generator operation, and we could not have been happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Alton M.
07/2018
5.0
Mike from Reliable Power systems got my generator running in on time. educated me on a few things that I should do and if I had any problems for me to call him any time day or night. Thanks Reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$267

Jehoiada B.
05/2018
5.0
Michael D'Angelo, the owner, showed up on schedule and performed the generator service at a very reasonable price. My generator now runs as it should for the first time in 3 years. That's very important in my neighborhood as it is heavily wooded and often windy. I would recommend Reliable Power Systems to a friend or neighbor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$213

Marian N.
03/2018
5.0
Reliable...in every way..could not be any HAPPIER...will use them again & again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David R.
12/2017
5.0
Mike from Reliable Power Systems came shortly after I called Home Advisor on a Sunday afternoon when our generator was down. He correctly diagnosed the problem in less than a half-hour. Generator is now up and running like new. Mike is extremely knowledgeable and is clearly an expert on generator operation. He even loaned me a charger to recharge my battery. Higlhy recommend.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mary Lou C.
11/2017
5.0
They came when promised, did a thorough and professional job and were competitively priced. I am very happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carl K.
07/2017
5.0
Mike was very professional. He explained all he did and told me what to look out for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Debbie R.
06/2017
5.0
I was contacted right away and Mike showed up the very same day to service my mother's generator. He made a follow up appointment with her and we were all very grateful that he could help her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robert s.
12/2016
5.0
mike was very professional; serviced generator completely; valve covers were removed & gap adjusted; spark plugs removed and replaced; oil & filter changed; reviewed operation methods with me! highly recommend without a doubt. his eta was spot on & work was complete in less than 1 hour

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Ron S.
02/2016
5.0
I was impressed with Mike starting with our initial phone conversation. He was very familiar with my generator and had the expertise and parts to diagnose the problem. He came at the scheduled time and tested the alternator. The alternator stator has a bad winding. He did not have a replacement stator. It is an expensive part and I have not decided whether to replace it or get a new generator. The charges for the service call and time spent were very reasonable. When I decide how to proceed, I will call Reliable Power Systems for whatever help I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim E.
12/2015
5.0
I called on a Sunday. He picked up the phone! He fired up his computer and was able to ballpark an estimate. It was a 60% savings from another quote I had received. Punctual to the minute. Fix took 30 minutes. Amazing service! Don't hesitate to call him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$177

David B.
06/2015
5.0
Please read my previous glowing review

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Roy F.
06/2015
5.0
excellent communication, care, service. awesome mechanic!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

conrad r.
07/2014
5.0
very professional and had the part in his truck. Great job would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

104 Lincoln Parkway, Suite A, East Rochester, NY 14445


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

generator service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Reliable Power Systems offers free project estimates.
No, Reliable Power Systems does not offer eco-friendly accreditations.
No, Reliable Power Systems does not offer a senior discount.
No, Reliable Power Systems does not offer emergency services.
No, Reliable Power Systems does not offer warranties.

Contact information

104 Lincoln Parkway, Suite A, East Rochester, NY 14445


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed