Servpro of Port Jefferson

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NOT GOOD! I had 4' of water in my basement from Hurricane Sandy and had to replace and repair electric, heat, hot water, etc. Right after the hurricane, I called Servpro and one of their branches came over and gave me an estimate for around $2,000 to throoughly powerwash, spray with mold and mildew retardant, pull up all remaining tiles on my basement floor and scrape any loose paint off the basement cement walls, and provide me with several (3?) airmovers and a dehumidifier. I had to have all the repairs done so I just dried out the basement until now when I am ready to have it washed down and dried up again. I called Servpro of Port Jefferson, who I believe is also the same company as Servpro of Hicksville or Westbury and they came down to give me an estimate. Its the same basement! Nothing that would affect their job has changed and yet my estimate went from approximately $2,000 to over $4,000!!!! This is ridiculous and is a blatant example of a company trying to take advantage of a consumer! If anybody is thinking of using this company, I would get SEVERAL ESTIMATES before I would even THINK about considering them. Obviously their pricing is just at their whim and whimsy! This type of behavior by a contractor is a disgrace! I should also add that 1. I have a small cape house and 2. I know SEVERAL PEOPLE who had their similar basements washed down by Servpro and other companies and ALL OF THEM paid around $2,000 give or take a few hundred! NOBODY told me they paid anywhere near $4,000!!!

Charlene was courteous and prompt and provided a very fair estimate. The work was done quickly and carefully. The workers who completed the work were very careful about their approach to protect areas of the basement not affected by the water that seeped into the insulation. There have been no issues with the work and would use ServPro again if faced with similar circumstances again. I asked for pictures of the areas prior to the work being done and was given some 15 pics. I didn't price this work with any competitors so I'm not sure if I received a good price. I do know that I requested pricing for insulating, sheerock and pain of the area once the mold remediation had been done. The estimate was pricey and we didn't use ServPro for the post-remediation work. In all I was very satisfied with ServPro and they may very well deserve an overall and quot;Aand quot; rather than a and quot;Band quot; since my only concern was pricing.

Servpro showed up promptly and worked late into the night and next day to get the water out of my basement quickly and minimize the impact of the water damage.

Wanted to provide more info....however site not working....Servpro rocks!

I had a flood in my basement. The initial estimate was for 2000.00 because my power was out and they were going to have to use their own generator as well as their pumps. They took two days to get my basement cleaned out. My power ended up coming back on so they didn't have to use their generator. The used an industrial dehumidifier and shop-vacs to get the puddles cleaned up. They also put down chemicals to prevent mold. They left their machines for three days to make sure all the water was gone. They made the tough experience so much easier to bear. They were very polite and professional.

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Our overall experience with Servpro was very good. We were impressed with how quickly they got here and with the professionalism and knowledge that they demonstrated. They were very helpful to us in our time of need. The work quality is great. We highly recommend this company.

They are still working on the job. They are very slow and careless. The initial price appeared to be good until we saw what we were getting. They came quickly and set up the appointment for us. They have responded quickly to try to fix the problems. They don't listen very well and each time there is more left to do.