Vegas Appliance Repairs

Still have a leak and when attempts are made to contact, no one answers the phone and there is never a call back. Please note that there are NO good roofers in the Las Vegas area.

unknown

The job went great from the 30 minutes heads up call to arriving on time and acted very professional and you could he he knew his job as when he went to work and took the machine apart and quickly found the problem and showed me what was wrong gave Thea fair price in writing and after I approved it he had the part on the truck and fixed it fast gave me the bill and I was able to pay with credit card and I am now able to wash my clothes

Install took longer than expected. Owner spent most of time on phone, not even watching over job. Actual installers did not seem knowledgeable. I complained from day 2 that one unit not cooling. They could not come out until following week. Did not show up. I called, Robert, the owner, he said sorry, I don't know why it wasn't on the books. We can come next week. AC now not even working. I called few days later due to another unit leaking. Still going to be a few days to come. Next day, other unit leaking. Now, NO AC in house. I looked in attic, drain line on one, not even connected, other overflowing due to trash in drain pan. Finally they show up. They worked 2 days in attic. I went to see what they were doing. They cut a hole on side of unit. I told him there is a prefab connection, What are you doing? He responded drain line would be better connected here. Also units still leaking. They just moved secondary pan to catch water. I called owner with my concerns, he was too busy to come out. Well, I called another company to come out. In 5 minutes, he found problem. All 3 units installed upside down! I called owner. He actually argued with me and said I was crazy. He again could not come out for several days. Well, units overflowed drain pan again, ceiling collapsed in kitchen and pantry. I spent full day removing blown in insulation. I threatened to sue. Still few days to come. He finally  hired another guy to check it out. Yep, all upside down. New installer seemed knowledgeable. Spent full day fixing units. Still had wiring issues that needed fixed. Drywall repair guy showed up for 3 hours and never saw him again. A week later, hole in kitchen covered, but not repaired. Insulation still falling down in pantry. Screws in bedroom holding ceiling up. I voiced concerns that owner never looked at work during entire process. He said too busy to watch everybody. This company came in $2000 less than another bid. I am so sorry for my decision.