The cleaning was very good. They were very nice to work with. Lily and her assistant were professional, punctual and efficient; and I have already made an appointment to utilized their services again next month, and if the quality remains consistent I will recommend her to others as well.
Description of Work: They provided my home with a deep cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Deborah G.
01/2014
4.0
house cleaning
+ -1 more
This was a good big deal. I used it for a rental home I own. I feel like the cleaners did a decent job. This mainly was dusting cleaning bathrooms, etc. The house was empty so no furniture was cleaned. What I like, she was very responsive with the scheduling and appointment making.
Description of Work: I purchased the big deal for housecleaning. There was a restriction with the deal, which included no moving out. I was aware of this and did pay additional. I paid an additional $60 for the job. This was two people who came out.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Sherry M.
01/2014
5.0
house cleaning
+ -1 more
This turned out just great. Since this visit, I have used them four other times. They do a very good and thorough job. Lilly and crew were very courteous. They listen to my concerns around the house. The deal included dusting vacuuming, cleaning all of the woodwork around the floor, ceiling fans. No corners left untouched. Getting the job set up was very as well. I do not see anything they could do better. They are not only thorough, but they are fast too.
Description of Work: I purchased the big deal for a house deep clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Sue K.
01/2014
5.0
house cleaning
+ -1 more
Two ladies came and cleaned for 4 hours. they were very thorough, did a very nice job.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Jill W.
01/2014
5.0
house cleaning
+ -1 more
Lilly'z did a Fantastic Job. They were Detailed and didn't miss anything. I feel like I have a Brand New Kitchen!
Description of Work: Deep House Cleaning for 2500 sq ft
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Scott M.
01/2014
5.0
house cleaning
+ -1 more
They spent three hours cleaning my living room, kitchen, den, and two bathrooms. It is the first time I had it done, and there was a lot to do. They were fast and efficient.
Description of Work: Lily and two associates came to my house and did a thorough cleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
NJ B.
01/2014
5.0
house cleaning
+ -1 more
Laura & Christy did a great job...I would definitely recommend them and use them again when needed.
Description of Work: 4 hours of housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$223
Judy S.
01/2014
5.0
house cleaning
+ -1 more
They did well however the house was empty and they needed to vacuum and clean bathrooms. They cleaned my ceiling fans and windowsills and also the shelves in the closets. I think they should have had more equipment, they asked to borrow my vacuum and they needed more clean rags. I was moving out and so there wasn't anything to dust or move. They were nice but they need to come more prepared.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Eugene W.
01/2014
4.0
house cleaning
+ -1 more
Cleaned a very dirty house,price was good, work was good. Never called or showed up to appointment on a second property a week later
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Jerry B.
01/2014
5.0
house cleaning
+ -1 more
They took about four hours and did a good job of cleaning.
Description of Work: Cleaned floors and bathrooms and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
june C.
12/2013
5.0
house cleaning
+ -1 more
When cleaned fridge didn't clean out freezer? Ladies were really nice! I liked them and want them to come back! I would like to negotiate future regular housecleaning rate now that they know what my home is like. I liked service overall!
Description of Work: I used LILLY'Z HOUSEKEEPING MAINTENANCE
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Lilly'z Housekeeping Maintenance
Thank so much [member name removed] for you review and if you need help please call me
Cristina P.
12/2013
1.0
house cleaning
+ -1 more
Two lazy maids for 2 hours nothing was cleaned but the stove, pathetic, would never recommend. All that they did was complain about having to clean an empty house. I would ask for a refund if I could. Won't even use Angie's list anymore. Waste of money. Will call the B.B.B.
Description of Work: They were supposed to clean an empty 1100 square foot house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Lilly'z Housekeeping Maintenance
Hi [member name removed] are you forgot to put them review your house is really really disgusting even your dad is there looking with doing the service is no way nobody going to clean you home and 2 hours services wen you only pay 99.00 and I'm trying to call you to let you know you house needs 2 more hours services and you never answer my call is not my fall you don't want to pay a little more to complete the job ,you home need (deep cleaning ) next time before you even by the coupon you maybe need to look about if that's good for you property before you even buy the coupon , i don't appreciate when people lie about things and don't say the truth about my work
Dustin E.
12/2013
5.0
house cleaning
+ -1 more
We had a little scheduling mixup and they ended up not coming on Saturday, but came the very next day in the morning before our guests arrived for Christmas. We were VERY impressed with their service! This is the best house cleaning service we have found and we'll be sticking with them. The ladies were very friendly and they moved and cleaned EVERYTHING!! My wife is very particular and she was incredibly impressed. We can't recommend these folks highly enough.
Description of Work: They came and cleaned our house from top to bottom. Lilly herself came to make sure the gals knew what to do and got everything done. They didn't miss a thing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Randy & Debra R.
12/2013
3.0
house cleaning
+ -1 more
I used Lilly'z twice. The first time (in early September) was a gift from a friend and the second time I used a certificate that I had purchased before I received the gift. The first time they came they were late in arriving by almost an hour. They did an okay job with cleaning, although they didn't allow enough time to complete the whole house and do a good job. They spent too much time in half of the house and then had to rush through the other half, not dusting well and not vacuuming part of the floor. They were pleasant and professional. The second time they came (on December 15) they were late by an hour and fifteen minutes. They did an average job. Rather than shaking out a small floor rug in the bathroom they tried to vacuum it, tearing part of it to shreds. It wasn't mentioned to me. I had to replace the rug. I would not use this service again.
Description of Work: Cleaned my home
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$179
Response from Lilly'z Housekeeping Maintenance
Hi [member name removed] I sorry about what happened we you services ,is was disappointing because you don't call me the day for you services and tell me something wrong I don't appreciate you put the review after 2 week when you can these call me and take the time to tell to me what happened and I can probably help you to fix them if you my girls make a mistake an accident I will replace it on me I feel competitively disappointed because you don't give me a chance to fix my mistake and let me know what happened. In about the service you never call me up with either the complaint and tell me something is wrong with the service either sorry
Ann W.
12/2013
5.0
house cleaning
+ -1 more
Lilly's crew was punctual and professional. They worked hard the entire time they were, were efficient and did a wonderful job. I've had another cleaning company come in with the past two weeks to do the same job and wasn't nearly as impressed or pleased with their work. I wouldn't hesitate to use Lilly's company in the future.
Description of Work: Lilly's crew cleaned the main floor of my home, the bathrooms upstairs, and the floors throughout the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sigrid Z.
12/2013
2.0
house cleaning
+ -1 more
At first I thought they were doing a good job. I had told them what I wanted done and stopped observing them. After they left, I noticed they hadn’t done things. There was a lot they didn’t dust. They didn’t clean my window sills. They didn’t clean my floor boards. They also skipped furniture. I had to clean after they left. They were here for about 2 ½ hours and I paid extra for the additional 30 minutes. The extra costs would have been fine, but I wasn’t satisfied with their work. I would never want the girls who came out to clean my home again.
Description of Work: I purchased a $99 Big Deal for Four Hours of Housecleaning. They sent two people for 2 hours.
Rating Category
Rating out of 5
quality
2.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$124
Response from Lilly'z Housekeeping Maintenance
Hi [member name removed] I don't understand why you put Angie's review now if you even send me review after the girls left from you home and tell me everything is perfect ,and you one me to go back biweekly ,I don't appreciate you don't give me the chance to come back and fix our mistake if that's what happened
Tommy F.
12/2013
4.0
house cleaning
+ -1 more
Everything turned out well. No complaints with service.
Description of Work: I got a $99 Big Deal for Four Hours of Housecleaning. They did a move-in clean for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Vanna S.
12/2013
2.0
house cleaning
+ -1 more
The date was not Dec 18, but sometime in Nov. I am willing to give a second chance, could have been a bad day. Arrived on time, did not clean tub, did not clean shower doors, moved a lot of stuff around, but cleaning was very poor. Overall sloppy work.
Description of Work: I purchased a BigDeal from Lilly'z Housekeeping Maintenance.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Lilly'z Housekeeping Maintenance
Savana and I know what are you thinking about we go to do the service November 7 and the first time we have you , and you the one cancel the appointment because you say you have a family problems so I'm just want to know why you just putting these review right now if you take 2 two months to do it
Michelle R.
12/2013
4.0
house cleaning
+ -1 more
They did a pretty good job with what they covered. They had two people and didn't get some of the things done that I wanted but what they did do they cleaned it very well.
Description of Work: I used LILLY'Z HOUSEKEEPING MAINTENANCE
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$135
LYNNE D.
12/2013
4.0
house cleaning
+ -1 more
They were on time. They didn't start out to be too thorough until I told them I am aware of what they are doing, I can see the mishaps and then they improved at that point. They did as much as they could in the time allotted.
Description of Work: I have used a Big Deal for Lilly'z Housekeeping Maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Marie L.
12/2013
5.0
house cleaning
+ -1 more
Very nice ladies, entire home was cleaned to perfection. No complaints. Hired them to come every two weeks.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Aza P.
12/2013
5.0
house cleaning
+ -1 more
They did an excellent job and would highly recommend them.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jonathan K.
12/2013
5.0
house cleaning
+ -1 more
The two ladies showed up right on time, we did a quick walk through of the house and they asked for my input on what I wanted specifically in certain areas. They quoted me 3 hours it was going to take and got started right away! They were so great, I haven't had my house cleaned since I've been gone for almost a year, and they made it look and smell amazing! I only have carpet on my stairs so it was really dirty they made it look brand new and brought its color back! I had to leave for work and felt totally comfortable leaving them to take care of the house. When I got home everything was locked up safely, and so amazing clean! Such nice and professional ladies, make you feel safe leaving your home in their care, and when they're done you will want to have them come and clean every week they do such a great job! I will ABSOLUTELY be using these ladies again! Totally considering a monthly service, and possibly every other week if the price is right, it's totally worth it. I have a 1700sqft home, 3 bedrooms, 3 bathrooms, all wood floor, and carpet stairs. AMAZING, GREAT, EXCELLENT, A+++!!!!
Description of Work: Such a thorough job, they cleaned the whole house, the baseboards, sinks, floors, dishes, cabinets, seriously couldn't find something they didn't clean, very detailed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Patrick C.
12/2013
4.0
house cleaning
+ -1 more
They worked very hard but they did not quite get done what was advertised. I do not fault the workers on that. Two cleaners came out promptly to do the work and it took 4 hours to complete. Overall, I was fairly happy with the service but they promised more than they could deliver. They also were not great at communicating and there was a language barrier.
Description of Work: I purchased the big deal for $179 for a Complete Deep Housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$179
Vicki D.
12/2013
5.0
house cleaning
+ -1 more
I had bought a coupon from Angie's list and needed to delay the apt. because of illness. So when I called Lilly's, on very short notice, she was very helpful!! The two ladies, Chrisy and Laura, for four hours of cleaning: -arrived on time -asked for a tour of the house and what needed to be completed -Chrisy and Laura started working and never stopped -they were very tolerant of my small puppy - the ladies did every task from the list of their ad
Description of Work: Two ladies that came to my home, Christy and Laura, are real hard working Professionals. -cleaned m house
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Real Estate Agents,
Home and Garage Organization
FAQ
Lilly'z Housekeeping Maintenance is currently rated 4.4 overall out of 5.
Sunday: 7:30 AM - 3:00 PM
Monday: 7:30 AM - 7:30 AM
Tuesday: 7:30 AM - 7:30 PM
Wednesday: 7:30 AM - 7:30 PM
Thursday: 7:30 AM - 7:30 PM
Friday: 7:30 AM - 7:30 PM
Saturday: 7:30 AM - 5:00 PM
Lilly'z Housekeeping Maintenance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa