J2 Carpet & Tile Cleaning
Founded 2003 • With Angi since April 2007
Business Highlights
Family Owned & Operated
Eco FriendlyService Categories
Licensing
Hours
Description
Verified Reviews
Ratings Distribution
Rating Details
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12/04/2020
Monique L.
They were able to remove laundry detergent from carpet quickly and efficiently
Description of Work
N/A
Category carpet cleaners
Cost $100
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/04/2020
Service Provider Response
Thank you very much!!!09/10/2020
Sabrina W.
late yet still no-showed. UPDATE: They called me the next day (after I posted this review) and apologized for missing my appointment. The company's owner offered me free service and they showed up on time and did an excellent job I appreciated the professionalism, the fact that they cared enough to address my concerns and they provided quality work. I'd give them an A but deducted a few points because this did cost me labor hours to my property manager so I still lost $80.
Description of Work
Carpet Cleaning
Category carpet cleaners
Hire Again? Yes
Work Completed On 09/09/2020
Service Provider Response
The technician suffered heat stroke this day, was found by a neighbor, and paramedics were called to revive him. We were unaware because he wasn't answering his phone so we guessed he was just working away and forgot to call the customer to say he was running late as is our procedure. The customer called and asked where we were since her appointment was an arrival between 1-3pm and it was now 3:30. I said I'm sorry, let me call the tech to see where he is (he was recovering at the time and didn't answer) so I called our shop to send a crew, who was there cleaning rugs, to go to her house to get her job taken care of. I called her back and said it would take about 30 minutes to get there, well it took about 45 minutes, and when they got there they called and said no one was there. I was on another call at the time and when I got off, I checked the voicemails and there was a message from the customer stating the person who was there, had to leave, and she would call to reschedule. So I called the techs and told them to go back to the shop. I figured I'd wait until the next day to call if she didn't call back first. But a little latter I got an alert of a new 1 star review on Yelp & Google. I read it and then immediately called to explain what had happened (now knowing what happened to the tech) and offered a free service for the inconvenience. I do have record (per gps tracking on all vans) that we were there 10 minutes after she left her message that it was too late. Once again, I'm sorry we were late but glad we were able to get your carpets cleaned in the end. And in 17 years, and many thousands of jobs, we have never done a no show. Thanks if you read this all.08/14/2020
Gary H.
Did a terrific job! Our floors look like new! Both workers moved so fast, they were like a blur!
Description of Work
Carpet and Tile cleaning.
Category carpet cleaners
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/04/2020
Service Provider Response
:) Thank you very much!!!03/19/2020
E. M.
It went fine. Just forgot to move a couple of things.
Description of Work
Carpet and tile cleaning
Category carpet cleaners,ceramic tile
Cost $1,100
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/20/2020
02/28/2020
Amy B.
All the work was done as expected, rugs and carpets looked great. A few footprints left on the tile/laminate flooring, but not a big deal. The friendly gentleman that worked very hard left our family with plenty of booties to cover out feet until all the carpets were dry.
Description of Work
3 bedrooms and 3 area rugs cleaned
Category carpet cleaners,oriental rug cleaning
Cost $235
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/17/2020
Service Provider Response
Thank you for choosing J2!02/01/2020
Karen S.
showed up on time. Cleaned rug. Took about 20 minutes. Rug looks amazing. Stains completely gone. Will absolutely hire again. Thank you so much.
Description of Work
clean a synthetic area rug
Category carpet cleaners,oriental rug cleaning
Cost $120
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/04/2020
Service Provider Response
We greatly appreciate it!11/13/2019
Steven F.
They did a very thorough job. Was a chalenge since the previous owner had not taken care of the floors. I am happy with the job they did and extra effort they applied to get the best results.
Description of Work
Marble floor cleaning and sealing.
Category carpet cleaners,floor cleaning
Cost $625
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/29/2019
Service Provider Response
Thank you very much!05/04/2019
Mary Ann T.
I was very pleased with the cleaning technician, Charles. He worked alone but was thorough yet quick. He arrived on time, was very professional and friendly, and explained everything he was going to do and why. When he was finished, my carpets looked beautiful. I definitely recommend this service provider; it will be my go to carpet cleaner from now on.
Description of Work
Carpet cleaned in two bedrooms, a long hallway and stairs
Category carpet cleaners
Cost $123
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/02/2019
Service Provider Response
Thank you. Glad to add you to our ever growing list of happy customers!02/02/2019
Charles B.
Larry and Charles were great. They got the job done quickly and well.
Description of Work
I had a large sectional couch cleaned and scotchguarded.
Category upholstery cleaning
Cost $230
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/02/2019
Service Provider Response
I'll pass on the praise to the technicians. Thank you!11/26/2018
Virginia M.
Excellent!!!!!!! Called in advance to confirm arrival time. Was right on time. Jacob was the technician, he is very thorough and does a professional job. Careful around furniture, figurines, corners and walls. Always had on booties. I have used J2 before and I will use them again when needed.
Description of Work
carpets cleaned
Category carpet cleaners
Cost $160
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/26/2018
Service Provider Response
We thank you very much for the nice review and have shared it with Jacob.Services Offered
Since 2003, Highly Rated In Residential & Commercial: Carpet Cleaning (deep steam cleaning), Upholstery Cleaning, Tile Cleaning, Grout Cleaning, Tile & Grout Sealing, Stone Floor Cleaning, Stone Polishing: Marble Polishing, Terrazzo Polishing, Travertine Polishing, Slate Cleaning, Stone Sealing, VCT Stripping, Floor Tile Waxing & Buffing, Countertop Cleaning, Auto Carpet Cleaning, Auto Upholstery Cleaning, Rug Cleaning, Carpet repairs, Pet Urine Treatments, Red Stain Removal, Carpet Stretching.
Services Not Offered
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Frequently Asked Questions & Answers about J2 Carpet & Tile Cleaning
How is J2 Carpet & Tile Cleaning overall rated?
J2 Carpet & Tile Cleaning is currently rated 4.9 overall out of 5.
What days are J2 Carpet & Tile Cleaning open?
J2 Carpet & Tile Cleaning is open:
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
What payment options does J2 Carpet & Tile Cleaning provide
J2 Carpet & Tile Cleaning accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Does J2 Carpet & Tile Cleaning offer free estimates?
Yes, J2 Carpet & Tile Cleaning offers free project estimates.
Does J2 Carpet & Tile Cleaning offer eco-friendly accreditations?
Yes, J2 Carpet & Tile Cleaning offers eco-friendly accreditations.
Does J2 Carpet & Tile Cleaning offer a senior discount?
Yes, J2 Carpet & Tile Cleaning offers a 10% senior discount.
Are warranties offered by J2 Carpet & Tile Cleaning ?
No, J2 Carpet & Tile Cleaning does not offer warranties.
What services does J2 Carpet & Tile Cleaning offer?
J2 Carpet & Tile Cleaning offers the following services: Since 2003, Highly Rated In Residential & Commercial: Carpet Cleaning (deep steam cleaning), Upholstery Cleaning, Tile Cleaning, Grout Cleaning, Tile & Grout Sealing, Stone Floor Cleaning, Stone Polishing: Marble Polishing, Terrazzo Polishing, Travertine Polishing, Slate Cleaning, Stone Sealing, VCT Stripping, Floor Tile Waxing & Buffing, Countertop Cleaning, Auto Carpet Cleaning, Auto Upholstery Cleaning, Rug Cleaning, Carpet repairs, Pet Urine Treatments, Red Stain Removal, Carpet Stretching.