Catskill Auto Service

I have used him for 20 years when my car falls out of warranty. When it is under warranty it goes to the dealership. It took a day to complete the work. He is honest, trustworthy, does an excellent job, and his price is very reasonable.

We have been using Catskill to service our three vehicles for about a year now. We are very happy with his service taking care of our three vehicles. Tom is a good and honest mechanic. He is in high-demand and we usually have to schedule a few days out to get in sowe try to plan ahead. He usually gets all repairs and service done in one day. I would absolutely recommend him.

A on everything! He is great. We always go to Catskill

perfect...fixed issues, fair pricing, prompt...these guys are the best in the city....

Work was completed before estimated time. All work was well done. Future problems identified but vendor reported not necessary at that time. Cost of repairs was very reasonable. I previously brought the car to the dealer. I estimate that the cost of repair there would have cost 2 to 3 times as much.

I have been going to Catskill for about 20 years. Tom the owner has always been pleasant and honest. NEVER had any issues or concerns. They fix things the first time and are consistently polite, professional and knowledgeable.

Went well overall and the car was ready as promised. Tom is very accommodating and thorough. One error was made that caused us to panic: The car stopped working in the middle of the road the next day. We puttered to a parking lot and had the car towed 12 miles back to our home. It was Saturday (7/12/2014) so Catskill was closed. I spend rest of the day trying to figure out what the problem was, ultimately deciding that the alternator was at fault. I called around for a replacement alternator, got instructions on replacing it on the internet, and lifted the hood to make sure that I can indeed replace it. Lo and behold, the electrical connector to the alternator was missing. I searched around for it, found it, and the car started up immediately. Just be safe, I drove it around for a while with the other vehicle (and my wife) on standby in case I needed a jump start. The car has been running fine ever since. Needless to say, it disrupted our entire day. I called Tom to let him know what happened and he apologized. He was surprised that the alternate light did not come on but will talk to the mechanic about missing the very important step of reconnecting the alternator. I'd probably use them again but I think they've gotten sloppy with all the great reviews.

I called Tom to schedule and appointment and got in relatively quick. I had just bought a used truck and wanted to know that everything was in good shape. He flushed the radiator and checked all the major parts of the engine. He said it was a good vehicle and to get the radiator flushed again in 6 months. Tom is a great guy and a mechanic I can trust. I will be back.

I got my own high performance fuel pump and they installed it for me. They are very honest, forthright and knowledgeable. They are accommodating and keep their word. They answer all questions happily and even let me watch the servicing getting done. They show me what they are doing, how they are doing and why they are doing it as well. They are the most honest mechanic that I have ever met; they are the best. Mr. Tom Hart is the owner and between him and his mechanics they are just the best of the best.

Tom was great. I made an appointment a week in advance. I forgot to make a follow up call the day before, but he had me in his schedule and knew what to do. I had to wait in his office for this maintenance and he got me in and out in about an hour. He was great, and charged me what he quoted me. I think he did a great job!

always does a great job

The problem with the truck was quickly and properly diagnosed. Parts were ordered and arrived the next day, with a same day install. The honesty and respectable price were the highlight of the work performed.

Call ahead because they are busy. They are so honest and trustworthy that we highly recommend them.

Great service and work. Tom's the best.

Very honest, knowledgeable, professional and friendly mechanics.

Superb craftsmanship, friendly and professional staff and a great price!!

I needed a cayalytic converter in order to pass smog. I'd had this confirmed by two other mechanics, both of whom quoted $1100. I brought the car to Tom because I knew that 1. he's honest and 2. He's competent. He did the job in the amount of time that he said he would, and for slightly UNDER $1100 I got the catalytic converter, he changed the oil, and fixed my crazy blinker. Before my sister introduced me to Tom at Catskill, I had another mechanic. The other mechanic was honest but not as competent as Tom. Tom's prices are better, he does the work when he says he will in the time he says it'll take and he doesn't overcharge. During the months that I was saving up for the catalytic converter, my check engine light was constantly on. Tom offered to check it every month, FOR FREE, to make sure there wasn't anything else going on, until I was ready to get the catalytic converter. He never found anything else. And now that I've got the catalytic converter, and Tom knows that I need to pass smog, he told me to drive it around this weekend and bring it back Monday so he can make sure it'll pass.

I highly recommend him. He is very honest, genuine, caring, and does great work.

They were very reasonable. The guy does what he says he will do, when he says he's going to do it.

This visit was just a simple oil change, but I have been coming to Catskill Auto for YEARS and I will never take my car anywhere else! When I come in for an oil change, I have complete confidence that they will do the job right AND that they will give my car a thorough looking over without making up unnecessary repairs. This shop is 100% honest. I have come in with a car problem, expecting a huge repair bill and had it turn out to be something very minor like a relay. And if something does need repair, it is done right the first time and is always reasonable. I recommend this shop to everyone I know. In fact, I can't say enough good things about Tom and his business!

They were courteous and worked fast.

Everything was fine. It was done for the price estimated. Everything was done satisfactorily. I got exactly what I expected. I got a service with a smile. They did what was discussed. It came in exactly right at the time, as far as what they estimated. The only relationship I've had with them was that one incident. I am perfectly pleased to go back.

Overall, it was a pleasant and very professional experience. I would recommend them to anyone--especially women.

I was in and out in 30 minutes. I had a scheduled appointment. I cannot say enough good things about Tom, the owner. He is not flashy. He simply tells you like it is and he does what he says he is going to. He repaired a radiator leak in my boyfriend's Ford Explorer back in April. Again, great service at a great price. I will never go anywhere else for my car repairs unless it's simply something that Tom doesn't do. It is so refreshing to find great service at a great price and if he tells you it will take less than an hour, it will! As a woman, I completely trust him. Tom is simply a good man who does good business. GO THERE!

They will get all my future work if any is needed.