Suddenlink Communications

Internet Service, Stereo and Home Theater Systems

Reviews

3.87 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
14%
4
43%
3
43%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
3.3
professionalism
3.6
responsiveness
3.3
punctuality
3.8
Showing 1-7 of 7 reviews

Colin R.
03/2015
4.0
internet service
  + -1 more
Problems have been solved promptly, service is good normally.
Description of Work: Cable and internet service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Hector C.
10/2014
3.0
internet service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Wiiliam W.
08/2014
4.0
internet service
  + -1 more
went well this time
Description of Work: internet and hook up

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$60

Erik M.
08/2014
3.0
internet service
  + -1 more
The technician knew only the basics and wasn't able to explain how or possibly why my internet WiFi kept dropping. To be perfectly honest the guy probably didn't know much more than what he was taught on the job watching other people and quot;fixand quot; problems. I seriously doubt Suddenlink put the poor guy through any training they simply gave him a tool belt and a truck and kicked him out into the world. With the unusually high monthly bill I pay to have mere ADSL in 2014 I would expect technicians who show up at a specific time (not between (8 and noon) I would also expect them to be trained professionals. I live in Clovis, NM so I can't ask for too much, if this was Clovis, CA then that would be a different story.
Description of Work: Suddenlink sent a technician out to my house to determine why my internet WiFi signal kept dropping.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Andrew F.
06/2014
3.0
internet service
  + -1 more
Not so great, first the online pay was not working again, then when we tried to get it fixed a technician decided to talk about his personal life with someone and ignore me. Second the price for the internet is overpriced but I guess Suddenlink has this area under its control because there are only two internet providers. Other people I know in other areas pay half of what we pay for just internet. But I also don't see this town changing its ways ever!
Description of Work: Nothing just wanted to pay my bill.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$60

joshua P.
11/2013
4.0
internet service
  + -1 more
Not bad. Average to good service but in clovis probably the best provider.
Description of Work: Internet/cable

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

Karen G.
10/2012
5.0
home theater design, internet service
  + 0 more
Excellent !!!!!! Explained above
Description of Work: I was living with my son,andpreparing to move into a trailer park...Sudddenlink was here adding TIVO to his system. I talked to the person, Carmen, and told him I would be needing service when I moved. He gave me his card and told me to call him. He stopped by with all the information I needed, suggesting what I may need,and gave me the total it would cost a month, Called everything in, set up a date to install the internet and HD movie system.. Came back, on time,worked ,and was very efficient.and fast. He was even training another employee. Went over all the paperwork with me to make sure I understood how to use everything.Told me to call him if I had any questions..Left me another card in case I had misplaced the other one.I like that you don't have to sign a contract...I was very impressed with service and skill and knowledge of employee sent to hook it all up. I highly reccomend them to anyone needing internet/tv service....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    unknown, Unknown, NM


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Stereo and Home Theater Systems

    FAQ

    Suddenlink Communications is currently rated 3.8 overall out of 5.
    No, Suddenlink Communications does not offer free project estimates.
    No, Suddenlink Communications does not offer eco-friendly accreditations.
    No, Suddenlink Communications does not offer a senior discount.
    No, Suddenlink Communications does not offer emergency services.
    No, Suddenlink Communications does not offer warranties.

    Contact information

    unknown, Unknown, NM