TILE MART

Excellent, very happy with results!

After 33 years, it was time to finally update my kitchen, pantry and utility room. Through word of mouth, I learned of TileMart (4406 Menaul Blvd., NE - 505 830-1952). I looked them up on Angie's List and noted mostly good reviews.
Ms. Erika Marquez is the manager and she provided detailed advice and assistance selecting the granite (for the counters) and tile (for the floors). Her expert input and hands on management has assured a beautiful transformation. Ms. Marquez was always available for any questions and she tracked the project from the initial measuring to the finality.
Raphael Berjano supervised the on -site labor, inspected the installation of the granite, tile, undermount sink and plumbing through completion.
Based on my experience, I highly recommend TileMart. I have before and after pictures to share, but am unsure as to whether or not I will be able to post them.

Tile Mart recently installed kitchen and powder
room counter tops, sinks and backslashes in our home. It
was a pleasant and satisfying experience from beginning to end. THE
RESULTS ARE BEAUTIFUL! It was easy to select our materials in their
well-appointed showroom with many, many options. Their final bid was lower than
their competitors even though their quote was for counter tops 50% thicker than
the big box stores. The project was completed on time and in a timely manor.
The craftsmanship was of the highest quality. Our home and yard were left
clean and tidy following the installation. We could not tell they were here
except for our new beautiful counter tops, sinks and backslashes.
We will use Serigo, Erika and their staff again for our future
needs and highly recommend them to serve you as well

Please note: We are new to Albuquerque and did
not know anyone here who had this type of work done. We stopped at Tile Mart
after getting quotes from several other stores and ordered the work done. We
also needed a painter. We decided to join Angie’s List to help in this process.
While on Angie’s List we discovered the other letter about the work Tile Mart
did for another member. We were shocked! All we can say is that the work they
did for us was the best anyone could ask for and we have very high standards.

Jane and Jim

First of all the good points-
They were very prompt and showed up early as scheduled and worked a full day every day (FOR ONE WEEK). The Bathtub WALL tile turned out BEAUTIFUL!
Unfortunately soon after they began we noticed they DID NOT have proper tools or were prepared for a REMODEL job. They DID NOT bring during the entire week protective tarps /plastic to cover the surrounding master bedroom area furniture from constuction dust etc. DISASTER OF SANDING DUST THE FIRST DAY! We bought our own tarp to cover what we could since it was obvious they were not and didn't mention anything to us.
They DID NOT bring a ladder or step stool to reach high areas (they continued to borrow ours every day which was returned and left dirty with plaster etc. They DID NOT have floor mats to cover the hallway traffic in /out during ongoing construction. We luckily had old cardboard in the garage that they asked to use.
The drywall /painter laboror WAS NOT an experienced professional (Wish I had known this) because The drywall was left very uneven and glopy which by the way had to be sanded and re finished by them because it was terrible and and quot;heavy lookingand quot;. He never once used painters tape or a small brush to paint in small areas for a sharp clean edge since we had a darker contrasting wall color different than the rest of the bathroom. We were shocked to find out after they finished their work after one week that the drywall /painter guy washed out and emptied all of the rinse /paint water in the FRONT YARD CORNER NEXT TO OUR PLUMB TREE! A 4ft wide area is left stained white and we hope our tree makes it next season.
They did not tell or show us BEFORE they installed the new bathtub that the floor under the old whirlpool tub was slightly higher and therefore would make the new floor to be tiled UNEVEN. After they installed the new tub it apparently was too late, The contractor, Sergio said he was afraid to chip the new tub trying to get it out because it fit tightly into that space.so we were left with a choice of having to and quot;Build upand quot; the entire floor to and quot;even it outand quot; but with a slight slant. So they did that and installed floor tile after. We are now left with a bathroom floor that had a slight slope because of this.
We were left with several unused boxes of bath and floor tile because they ordered almost twice as much that was needed even after they took area measurements before this project began. I asked for a refund /return of the unopened boxes of tile but they did not return or refund us.
Over all I would say they are probably best at bathtub wall and floor tile and definately not experienced or prepared for any remodel construction work. WE thought his remodel project would take approx. 2 weeks to complete but they RUSHED this work into 6 days.

The tiles arrived on time and in good shape. Their price for tile and installation was competitive with other vendors. Very nice people and went out of there way to help us select tiles. No problem what so ever, and they were very professional. I liked the price breakdown between tiles and installation.

After speaking with several granite countertop installers I decided to go with Tile Mart and was sooooo happy that I did. They did an absolutely terrific job with my outdoor kitchen. I couldn't be happier. Tile Mart helped me with not only the proper design to choose they also helped pick out the perfect color and pattern to go with my patio. On top of everything else they were also the least expensive of the installers I spoke with. I would absolutely do business with them again.

THESE GUY CAME OUT AND HAD THE TILES THAT NEEDED IT REPLACED IN JUST A COUPLE DAYS. IT LOOKS EXTREMELY NICE AND IT IS LASTING WELL. IT IS STRAIGHT AND LEVEL.

THEY DID VERY QUALITY WORK WHEN THEY INSTALLED MY COUNTERTOPS. I WAS VERY IMPRESSED WITH THEIR PROFESSIONALISM ALTHOUGH THE INSTALLATION TOOK WAY LONGER THAN I EXPECTED.