Precision Garage Door

Very well.765.00

They were excellent.

I would hire them again

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Done before I knew it

Fixed problem, happy with service.

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I called them and they came when they said they would. They did what they had to do and did it promptly. They job turned out fine.

They were excellent. He showed up when he said he would, he was very honest, and I am very happy with the work. I would absolutely use them again.

I just had someone from Precision Overhead Services here in Albuquerque, I live in the downtown area of Albuquerque and leaving a garage door open is an invitation for theft. A technician came out and closed the garage door which had been stuck open. While the service person released the garage door, so that I can close it manually, he stated that the opener was irreparable. It was an emergency, and I was told that the service call would cost $49.00, with a $10.00 discount since I mentioned I found their name in the yellow pages. The service person spent less than a half hour rewinding the cables and added bit of tension to the springs. For that, I was charged an additional $140.00. And then he had the effrontery of trying to sell me a new garage door and opener for $2500. Today, I checked with Lowe?s, Costco, and a local garage door installer. All of them quoted me a price for a similar door and opener for less than half what Precision wanted to charge me.

If I do need a new opener, I certainly will not call on this company. My feeling is that he had already decided to tell me I needed a new one. I know the economy is bad but at least make it look like your doing your job.

BEWARE!! Do service price comparisons first, company will charge the $49.95 service call even if they don't perform any work. The technician right away started suggesting that the springs probably needed to be replaced. Odd, since both springs had been replaced within one year. He then insisted that we had the wrong springs on the door (I later confirmed with the door manufacturer that this was not the case). Anyhow, since I was already down $50, I allowed the technician to do the work for which he quoted me $150, I did not think this was on top of the $50 service call and the additional fuel sur charge. I believe the $150 was expensive enough considering it only took him 15 minutes to do the repair. Furthermore, the technician wrote me the 'Work- order Agreement' AFTER he had done the work. Call me naive, but that was outright wrong on the technician's part. And, to make matters worse, I later called two other service companies, both quoted prices much less than Precision.

I DID NOT HAVE TO WATCH THEM DO THE JOB OR TELL THEM WHAT I WANTED DONE. THEY WERE VERY PROFESSIONAL. THEY WERE PROMPT AND ON TIME. THEY ANSWERED ALL THE QUESTIONS I ASKED.

THEY WERE ON TIME. THEY REPAIRED THE GARAGE DOOR WITHOUT ME HAVING TO STAND OVER AND WATCH THEM. THEY ANSWERED ALL MY QUESTIONS. THEY ARE A VERY GOOD COMPANY.