MiniMaid of Albuquerque

Founded 1976 • With Angi since July 2006

Since 1978 Mini Maid has been providing its customers convenience, security, and thorough, fully guaranteed house cleaning for both occupied and vacant homes and apartments. We operate professional uniformed three person crews with a team leader who communicates with the homeowner when necessary. Mini Maid provides their own equipment and housekeeping supplies with the exception of specialty floor products. If the home owner would like our housekeepers to use their products we will be more than happy to! We guarantee our work, so if you see a problem, give us a call in a timely manner and we will send a team back out to correct it. For a fast response, please TEXT Lawrence at 505-881-8233

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered
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Images

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Verified Reviews

4.5

(112) Verified Reviews

Ratings Distribution

5

83

4

13

3

10

2

2

1

4

Rating Details

Price
4.5
Professionalism
4.5
Punctuality
4.7
Quality
4.5
Responsiveness
4.6

Read reviews by category

house cleaning (112)tile installation (2)carpet cleaning (2)
Showing 1-25 of 112 reviews
Ray O.
5.0
10/24/2019
I have used this firm for years and am very happy with them in every way. I get the same great team of cleaners every time. They are careful and thorough, and always cheerful. I have never had a problem of any kind. My life has become so much easier now that they take the burden of the heavy work. I highly recommend them.
Description of Work
Regularly scheduled housecleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed], I will post this on the board for your team and the other teams to see. The team always stands a little taller when a customer acknowledges and appreciates their work. Thank You Lawrence
Jolene M.
5.0
09/10/2019
I highly recommend MiniMaid of Albuquerque. I receive bi-weekly service for my 2600 square foot home. The team of 2-3 individuals is always right on time, polite, and hard working. I always have a smile on my face when they finish and I get to enjoy my sparkling home.
Description of Work
House cleaning
Category
house cleaning
Cost
$150
Hire Again?
Yes

Service Provider Response

[Member Name Removed] thank you for your review, I will post it for the ladies to see, they always appreciate it when the customer knows how hard they work. We will always do our best for you. Lawrence
Deanna M.
5.0
08/29/2018
The ladies did an excellent job. They gave a whole new definition to the word, "clean". They were professional and puntual, it was a lot of work and they didn't even take a 5 second break. It was like those scrubbing bubbles were in the house.
Description of Work
House cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thank you for taking the time to give Mini Maid a review, I will post this for the team to see, they appreciate it when how hard they work is recognized. I hope everything is well with your brother. Thank You Lawrence
Joline L.
5.0
08/03/2018
Office staff who scheduled move were professional and easy to work with. Three maids who performed the actual cleaning service arrived promptly, completed the cleaning earlier than expected, and did an excellent job.
Description of Work
Housecleaning for move-out
Category
house cleaning
Cost
$175
Hire Again?
Yes
Donald N.
5.0
05/17/2018
The ladies worked fast, quietly and efficiently. They were polite and did excellent work. We decided to hire Mini Maids on a once per month basis.
Description of Work
General house cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you for your review, I will post it on the bulletin board with the team member names. The team will be very happy that your appreciate their work and proud to see it on the board. Thank You Lawrence
Kathryn B.
2.0
02/05/2018
For a couple of years it seemed to go very well. The cleaners and staff were punctual, careful, very good at their jobs. Then, twice recently, because the staff had a scheduling problem I was told I had to change my schedule (!!) to be home for them. When I opened the door for the cleaner, she struck an attitude and said, "Well, do you want it or not??" Then about 2 weeks later I realized that the team of cleaners had dropped something on one of the bathroom tiles (hidden under the bathmat), and the grout was broken all around the tile. The tile itself is damaged by whatever was dropped on it. There can be no question about responsibility for this, as no one else enters my small apartment other than the cleaners and I. I tried calling the staff, but the receptionist was unhelpful and sullen. She seemed to be trying to intimidate me. I asked her to contact the owner, but I have not heard from him. I will have to pay for the repairs myself--have changed my cleaning service. I told the receptionist that I would consider staying with them if they repaired the tile.
Description of Work
General housecleaning
Category
house cleaning
Cost
$100

Service Provider Response

I am sorry I took so long to respond I was out of town welcoming my first grandchild and I wanted to talk to the ladies. We have been cleaning this customer once a month for two years, this is the first I heard about the tile and the ladies said it has always been broken. This customer is quite a ways from our office and sometime we have to send the other team, we have sent one of two teams the entire time. We try to clean when we are in the area if that works for her if not we do make the trip. We always try to do our best to keep our customers happy. Lawrence
Theresa H.
3.0
01/10/2018
I would not rehire them. Just because of the fact they went over 10-12 minutes and I got charged hard for that. Should I hire anyone again, I'll have them come and assess the work and give me a quote.
Description of Work
I hired them to clean a few places in a rental house I was moving out of. The agreed upon time was one hour. What I failed to ask is what they charged of they, the cleaning crew, went over the hour. What I thought was going to cost around $80.00 turned out to be a little over $160.00 because of ten minutes over the hour. So beware, they will get you on any overage. They did do a great job cleaning the kitchen. However, I was afraid I would get charged more for them to redo anything not done to my liking.
Category
house cleaning

Service Provider Response

Mini Maid cleaned this vacant house on November 17th. We told the customer it would take from one hour to one hour and 25 minutes, that is an estimate only, it took and we billed the customer one hour and 20 minutes. Our policy is to bill in increments of 5 minutes for any portion of the hour after the initial hour, we explained this to the customer. This is the first time we heard from the customer, if she was unhappy with anything she did not tell us. It is our policy to respond immediately with any concerns the customer may have. I am sorry she waited almost two months and did not contact us to resolve or explain. Mini Maid has a one hour minimum of $103 plus tax for a team of three people, we explain this to every customer. The customer was charged and she paid $148.00. I am sorry there is not more truth in this complaint.
Michael R.
5.0
11/13/2017
Terrific job of cleaning. Three great women did an outstanding job.
Description of Work
House cleaning.
Category
house cleaning
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thank you for your positive review, i will post it for the team to see. Lawrence
Valerie K.
5.0
09/04/2017
It went very well. three ladies clean our house in allotted time frame. they were punctual and thorough. Nice job. Would recommend them.
Description of Work
house cleaning
Category
house cleaning
Cost
$150
Hire Again?
Yes
Bridget B.
5.0
08/03/2017
I love this service. After my initial purchase through Angie’s list, I have continued to use their services. I had them put me on a recurring schedule; I see them every month. They are excellent in every possible way. They arrive promptly – every time. They call ahead to confirm – every time. They call to follow up – every time. The housekeepers are efficient, expert, and friendly. I plan to continue with MiniMaid on a monthly basis from now on. Really, these guy are the best !! Try them. I had previously tried a different service thru Angie’s List (Maid O’Matic) and the “other” guys idea of punctuality was a “window” that was basically +/- four hours. If you don’t have to clean your house, then how could you possibly have time to sit and wait, wait, wait. NOT with MiniMaid of Albuquerque. They honor the appointed time. They are great.
Description of Work
Housecleaning
Category
house cleaning
Cost
$125
Hire Again?
Yes

Service Provider Response

Ms.[Member Name Removed], Thank you so much for [Member Information Removed] glowing review! We are so happy that you are pleased with our service! That is our goal! If you ever have any concerns please let us know. We want to continue to meet your expectations. Thanks again, Janie C. President
L R.
3.0
07/31/2017
They were late and left early. Did not get a full 1.5 hours that I paid for. I got about 1.25 which makes a big difference when it's a 3 person team.
Description of Work
Housecleaning
Category
house cleaning
Cost
$148

Service Provider Response

We are disappointed with this review. You were unhappy with the amount of time they spent in your home. You were entitled to 90 minutes per agreement with Angie's List. I will respond to that by saying that we have a GPS system that tracks all of our teams to the minute. Looking at your teams record for your cleaning they arrived well within the time frame given to you and they spent the whole 90 minutes in your home, In regards to the price we are highly competitive with all similar cleaning services. As a matter of fact, we have frequently been informed that we are the lowest price around for our services. As far as the quality of your cleaning experience I'm sorry it did not meet your expectations. That being said, we had no idea that you weren't totally satisfied. We were never contacted by you so there is no way of us knowing. Since we pride ourselves on the quality of our work, and customer satisfaction, had you let us know we would have fixed any problems you had. Sincerely, Mini Maid
Valerie K.
5.0
07/29/2017
The housekeepers were right on time. They cleaned the whole place in 1 -1/2 hr and did a wonderful job.
Description of Work
House cleaning
Category
house cleaning
Cost
$145
Hire Again?
Yes

Service Provider Response

We appreciate your positive review! Please contact us if we can be of service to you in the future.
Corlett O.
5.0
07/18/2017
Fantastic. Same day service. Took 2 hours and they never stopped. Very pleased with the process and approach. Plus, did not think that guest bathroom tub/glass could get that clean!
Description of Work
"Emergency" house cleaning for a friend getting out of the hospital.
Category
house cleaning
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thank you for your review, I will show it to the ladies. Lawrene
Jolene M.
5.0
07/07/2017
The MiniMaid crew of four was punctual, polite and professional. They did a thorough clean of my 2600 square foot home in less than 90 minutes. I very pleased with the service I received from MiniMaids.
Description of Work
Whole house cleaning.
Category
house cleaning
Cost
$145
Hire Again?
Yes

Service Provider Response

[Member Name Removed] thank you for your review. I will post it on the bulletin board for all of the teams to see. We appreciate your business. Thank You Lawrence
Liz P.
5.0
06/16/2017
After looking around for a cleaning crew. I found mini maids . My house was covered in a fine dust of metal & dirt from the new windows that we had installed. The 3 ladies that came here, were on time, very nice, professional and FAST!! They did a AWESOME job and my house hadn't looked this good in years! I will be using them again. You need a good cleaning crew..call mini maids! They'll do it right, and fast.! Thank you ladies!
Description of Work
House cleaning.
Category
house cleaning
Cost
$157.5
Hire Again?
Yes

Service Provider Response

Thanks for this positive review!! Will be sure to tell the team. Please call us in the future should you like another cleaning!!
Carla W.
5.0
06/12/2017
Excellent, very professional in every way
Description of Work
Overall basic cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you for the great review, Team 1 cleaned your home and I will make sure they see this. Thank You Lawrence
KATRINA C.
5.0
06/06/2017
Awesome, they showed up only a few minutes past the half hour arrival window, asked what I wanted done, and got right to work. I'd moved most of my personal items out of the way ahead of time to make their jobs easier and make the most of the time they were there. I'm still amazed by how much the three ladies were able to get done in just one hour. The bathroom and kitchen hadn't had a true proper cleaning in a couple of months so I wasn't sure if they'd have enough time to finish, but they managed to complete all the major items I'd needed and the secondary ones too, right on time. They were very responsive as well when I needed to move a large deep freezer so they could clean the floors under where it had been resting. I may look in to hiring them for regular cleanings in the future. My bathroom and kitchen haven't been this clean in ages.
Description of Work
One-time appointment for three maids for one hour of thorough cleaning of a small bathroom, plus cleaning of kitchen countertops, stove, sweeping & mopping floors, and vacuuming hall and living room as time allowed.
Category
house cleaning
Cost
$119.16
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thank you for your review, I will post it on the bulletin board for the ladies and everyone to see. They always stand a little taller when someone appreciates what they do. We will make sure to send the same team each time you need us. Thank You Lawrence
Loren L.
4.0
06/01/2017
Did not clean as much as I expected.
Description of Work
Cleaning house for sale, specifically kitchen and bathrooms.
Category
house cleaning

Service Provider Response

We did this customer in January, I do not think she called, we guarantee our work and wish she would have called for us to correct.
Karen S.
5.0
03/07/2017
The team of three ladies were on time, called to get final directions to the house and completed their work in 70 minutes. They used bleach to clean the floors to get the animal odors out which I really appreciated. Everything look good and ready for the landlord's inspection.
Description of Work
A thorough cleaning of an empty, 400 sq ft apartment that had not been cleaned for a long time.
Category
house cleaning
Cost
$132
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed], I will post this on the bulletin board for the team to see. They are always happy to see when their work is appreciated.
Sandra R.
4.0
02/20/2017
They went to the wrong house and cleaned the wrong house the first time! The second time we were scheduled for every other week cleaning and they somehow did not have us scheduled correctly. When I called, they came out and cleaned. The third time they were suppose to come, they didn't show, so I called again and they had me scheduled for 3 weeks later. I hope we have it all scheduled correctly now. They do a nice job cleaning and apologized for these mix-ups.
Description of Work
Our home cleaned
Category
house cleaning
Cost
$127
Hire Again?
Yes

Service Provider Response

We have owned the business 26 years and this is the first time this ever happened. The road changes names as you continue and each road has the same address. There was a key outside on the wrong house. We apologized to the owner of the first house, it could have been a dangerous situation with strangers in your home, we are grateful no one was home. We did have a scheduling issue on our part and apologized for that. We did get everything figured out and are cleaning this home on a regular basis. The customer is very understanding and patient, we hope to have a long business relationship.
Fran C.
5.0
01/25/2017
The ladies were fast, efficient and did a great job. We're very happy with their work and will hire Mini Maid again.
Description of Work
House cleaning.
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you for your review. I will post it on the bulletin board for the crew to see. They appreciate your gratitude for their hard work. Thank You Lawrence
Kathy I.
5.0
12/08/2016
They did a thorough job for a great price (I used an Angie's List coupon), and they were also very nice to deal with.
Description of Work
Cleaned my house
Category
house cleaning
Hire Again?
Yes
Jennifer S.
5.0
11/30/2016
3 great folk for 1 1/2 hours is helping me keep on top of the household that includes 2 dogs and a cat. Not to mention chicken farming activity that really tracks in dirt. Thankyou Thankyou
Description of Work
Recurring basic cleaning every 2 weeks.
Category
house cleaning
Cost
$150
Hire Again?
Yes
Charles V.
5.0
11/14/2016
Results better than expected. It was a hard job, with several severe stains that were not expected to clean well. Workers were professional and did a terrific job.
Description of Work
Carpet cleaning
Category
carpet cleaners, house cleaning
Cost
$145
Hire Again?
Yes
Leigh A.
5.0
09/19/2016
Team #9 is wonderful. They are detail oriented and fast! We so appreciate their help.
Description of Work
General Housecleaning bi-weekly.
Category
house cleaning
Cost
$116
Hire Again?
Yes

Phone

Address

5715 Edith Blvd NE

Albuquerque, NM 87107

Sunday
Closed
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
Closed

Website

http://minimaidabq.com

Other Information

Services Not Offered

Laundry & dishes.

Payment options

MasterCard
American Express
Discover
Check
Visa
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

MiniMaid of Albuquerque is currently rated 4.5 overall out of 5.

MiniMaid of Albuquerque is open:

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

MiniMaid of Albuquerque accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa

Yes, MiniMaid of Albuquerque offers free project estimates.

Yes, MiniMaid of Albuquerque offers eco-friendly accreditations.

Yes, MiniMaid of Albuquerque offers a 10% senior discount.

Yes, MiniMaid of Albuquerque offers emergency services.

Yes, MiniMaid of Albuquerque offers warranties.

MiniMaid of Albuquerque offers the following services: Residential house cleaning, light commercial, carpet cleaning, air duct cleaning, tile & grout cleaning and upholstery cleaning