Minerva Finishes

Amazing!!!!

We interviewed a number of contractors to do an interior remodel job and selected Doug Minerva because he had a lot of creative ideas to offer. However after the deal was signed, we realized quickly we'd made a big mistake. The project was delayed right from the start. Minerva would go weeks without responding to calls, texts or emails. At one point we were certain he'd abandoned our job and we hired a new contractor. When his crew did show up, they treated our house with reckless disregard, at one point turning off the heat in the dead of winter over a weekend. We're lucky the pipes didn't burst. His crew also left the door unlocked, regularly spilled coffee on various floors throughout the house, and left hundreds of cigarette butts in our front and back yard. When they reconnected our washer and dryer, they hand-tightened the gas and water lines so both leaked! Minerva also billed us thousands of dollars for unapproved line items. Every time we received an invoice, there were overcharges and surprise line items that were not discussed in advance. The worst part about dealing with Doug Minerva is that he took responsibility for none of this. It was his office manager's fault that the billing was wrong. It was his construction guy who dumped the coffee. He didn't know who to blame about the heat being turned off. He claimed it was OUR fault that he wasn't communicating. Still not sure I understand that one. There are lots of contractors available for hire in New Jersey. Chose any one but this guy.

Let me preface this review by stating that we had a long term relationship with Minerva Painting that included several jobs over a ten year period.. We had always been very happy with the quality of work until we engaged them to paint a steel tub and plastic surround in one of our bathrooms. The bathroom job was done in May 2011 and included a one year warranty. They had to return once after the initial painting to touch up several parts of the tub and surround. That was done without any problems.There were a few over-spray issues which we didn't complain about and took care of ourselves. Even though we didn't feel that the overall results compared favorably with the quality of prior Minerva jobs, we felt we could live with the results. In January of this year we noticed that the paint applied to the bathtub started to flake off exposing the original finish. Needless to say we were unhappy and we reached out to Minerva to see if anything could be done to solve the issue. I left several phone messages and e-mails but never received any response. I can't argue with the fact that the problem showed up after the warranty period had passed. However the total lack of response when compared with our previous experience with Minerva has left us somewhat baffled. At this point we see no other option but to replace the tub and surround. Of course the reason we went with the painting in the first place was to delay that for a few years.

From the first call until the job was over it was a pleasure working with Minervas. We needed someone to get in quickly and get a job done in one day as we had people moving into the property the next day. Not only was Doug able to accommodate from a timing perspective but he was also very fairly priced and didn't increase the cost even when the job turned out to be a little bigger than expected. Pleased with the quality of the work. All in all, very happy working them and would definitely use them again.

Our overall experience working with Minerva Finishes was a real pleasure. The crew was polite, courteous and very neat. The transformation in the kitchen was incredible with the Venetian plaster on the walls and the counter tops refinished the room looks amazing. The Venetian plaster in the kitchen was done in a beige tones and the counter tops were done in off white, brown and hint of turquoise running through it, which really added a nice accent to the kitchen. The foyer looks great as well and the custom trim work really made a huge difference. We choose a deep red color for the walls and the trim was painted in an off white in the foyer and the color combination looks amazing. We were very happy with all the work that was done. We will be definitely using Minerva Finishes in the future and would highly recommend them!!!!

The overall work was superior, everything turned out beautiful. Their products are incredible, we had several contractors come out to give us ideas and estimates for the work we were looking to have done. Minerva Finishes' had the best products, no other contractor gave us the insight we were looking for. The venetian plaster is an incredible product, very durable, it has a beautiful shine to it, we get so many complements on our foyer. The faux finishes they did looks like something you would see at a fancy restaurant. The knock down finish is something I never seen anywhere, it's very durable, perfect for our basement. The crown modeling and shadow boxing makes such a difference in a room, it made our dining room look very rich. We were very pleased with the work. We found Minerva Finishes to be very professional, polite, and responsive. They answered our questions and concerns along the way, which was very important to us. They did samples for us of the products and colors we choose. They do very clean work. Their products are all green products, this was very important to us. We plan to do more interior as well as exterior work to our home this spring and we plan to have Minerva Finishes do the work. We are looking forward to working with them again, especially the ideas they will have for us! I definitely recommend this contractor. This contractor brings the ideas to you!

I contacted their office to schedule an estimate and was able have an estimate right away. Doug Minerva came to my home, he was courteous, helpful and made suggestions on the areas to be painted, such as doing an accent color on the main wall in the Great Room and adding trim to make counter tops to make it more decorative. Extremely professional from start to finish. They arrived at their scheduled time .They cleaned up well at the end of each day and put all moved furniture and appliances back to where they belonged. The job was completed in a week and the crew was polite and considerate the entire time. We are very happy with the work that was completed in our home. Everything looks great and I get some many compliments on my counter tops!!! We would highly recommend this contractor.

It started out fine and I left the sliding door open so they could come in when I wasn't there, i had tought it would be every day but it was not, so house was unlocked withno one there. At one point my cat got out which I repeatly told them to shut garage door if door from house to garage is open, had to ask several time for the stuff to be done that was on the estimite. there are a lot of spots in each room that are smeared. Doug said he would be on site but I never saw him after that. The one painter said he would like to buy my power washer and I told him ok but see if it works first, well one day it was gone and I have not heard from him. Contacted Minerva's and never got aan answer I did however receive an answer about 2 months later saying the outlook was working right , ok? so I reply and asked again if she could look to see if trim was inclued,because it said it one the estimite not all but some. She said she would talk to Jim but since then I have heard nothing, again! It took a total of almost 3 weeks for this to be done. The deck that was repaired in the spring is now showing wear already I don't think they used ceder but I think I was charged for it.