
About us
Established in 2007. Simply Clean continues to grow by building the company through referrals, a dedicated team, and serving all clients with the utmost professionalism. 4 Employees. No subs. Cost is determined by the job. No travel charges. No service fees. May contact through email or cell phone.
Business highlights
Services we offer
Residential & commercial cleaning - Disinfect kitchen, blinds, knick knacks. Vacuum and mop floors., outside of appliances inside of microwave. Disinfect bathrooms. Dust all ceiling fans, pictures, window sills, wipe outside of cabinets
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
4% | ||
7% | ||
4% | ||
7% |
"Hi I remember giving this customer a price she said she would get back to me but never did."
"I honestly don’t remember this client. I do know that I take pride in my business and in my work and I wound never just not respond to a potential client."
"I don’t understand why “it never happened” but I do know that I respond to all of my clients as well as give them free estimates then wait for them to give me the go ahead to start services. My company does not reject potential new clients."
"Hi, [Member Name Removed] . Thank you for hiring simply clean cleaning service. We are happy that you are happy with your services. I look forward to working with you in the future. Again, Thank you!"
"Thank you {Member's name removed} for hiring Simply Clean Cleaning Service. I am glad you were happy with your cleaning service. It was our pleasure to provide services to you. We look forward to working with you in the future. Thank you again!"
"Thank you Mr. and Mrs. [Member Name Removed]. We really enjoy cleaning your home and enjoy making you happy!"
After about the second visit, I noticed inconsistencies with the cleaning and also noticed that the team assigned to my house changed from cleaning to cleaning. Also, Christine began to cancel appointments, by text message, for various reasons with little notice. After canceling the service, she would make no independent effort to reschedule me as soon as possible. She would wait until my next cleaning - two weeks later.
Finally, the services terminated when after confirming my appointment for Friday, September 12, 2014 on Monday, September 8 she later texted me on the next day stating that she would no longer be able to service my area. I find it extremely unprofessional to cancel an appointment after confirming, especially after canceling 3 previous appointments within three months of having the service.
This is the first review I have ever written and I am doing so because I do not want others to have the same experience that I have. I believed the positive reviews posted. They may represent the experiences of others but this was not my experience.
"I originally scheduled [removed member name] on July 7, 2014 which [removed member name] said the cleaning was great except there was an orange rim in her caulk around her tub that my employee couldn’t get out On the following clean, I had to soak it with a special solution that I have to get it out. [removed member name] wanted her regular cleaning to be done every other Friday. On Friday July 18th, [removed member name] said the cleaning was great. On August 1st I text [removed member name] to let her know I was running late and that I was sick and she told me I didn’t have to come if I can clean her home on Thursday August 14th because she was having company that night. I did accommodate [removed member name] . The next scheduled cleaning was for August 29th which I text [removed member name] to confirm and she didn’t respond. [removed member name]’s next cleaning was scheduled for Friday, September 12th, I text her Monday September 8th to ask if she wanted to continue her scheduled cleanings and her reply was “yes”. Through this summer I have had employees terminate. I was down to two employees and myself. On September 11th I had my last two employees quit. I text [removed member name] to let her know that I would not be able to service her area due to lack of employees. I did apologize to [removed member name] . I am sorry for any inconvenience I may have caused Ms. [removed member name] and her family."
"Thank you [member name removed] for the review. I am glad you are happy with our service. Our goal is to make our clients happy and making their lives a little easier with our service. We enjoy coming to your home."
"Thank you [member name removed] for your review, it is greatly appreciated. I get great satisfaction in making my clients happy, I am glad you are one of them. Again, thank you!"
Now that they're cleaning my house on an ongoing basis, I know that after the team is done, my house is presentable for visitors and family. I work at home, which means often I am on the phone with clients in my home office. The team is very respectful of that, and never makes too much noise when it can be avoided.
.
We're very happy.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.