
Olympia Moving & Storage
About us
Olympia Moving & Storage provides professional residential and commercial moving services that exceed expectations. We have built a reputation as a premier Boston, Washington DC, Austin, and Philadelphia relocation company during our 25 years in business. We are 2-time winners of Wheaton World Wide's Mover of the Year award, maintain a 95% client satisfaction rating, and the preferred relocation partner of real estate companies, universities, and companies. Whether moving a 1-bedroom apartment in the city or a 5,000-square foot house in the suburbs, each residential move that we perform carries a unique set of challenges. Olympia's professional staff and crews tailor our services to your needs, are accountable, and ready to solve any challenge Olympia Moving is also your one-stop commercial relocation shop. Our professional moving crew can handle moves of any size. Our relocation processes and consultants work in tandem to reduce downtime and keep your business productive. We specialize in a variety of industry relocations, including: Office, Laboratory, Universities, Technology, and Hospitality.
Business highlights
Services we offer
& International Moving | Full-Service Storage | Packing | Piano & Specialty Moving | Concierge Services COMMERCIAL MOVING: Moving | Storage & Inventory Management | Furniture Installation | Recycling & Disposal | Packing & Unpacking, Interstate, RESIDENTIAL MOVING: Local
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
96% | ||
0% | ||
1% | ||
0% | ||
3% |
"Hi, [Member Name Removed]. We are thrilled to learn that you had a positive experience with us!"
"Hi [Member Name Removed], we were happy to be of assistance! We're so pleased to hear that our team was flexible and provided a fast move for you! Thank you for taking the time to review us .We will certainly pass your kind comment on to Ryam and your team. We hope you are enjoying your new home! Best, The Olympia Team"
"Thanks for taking the time to leave such a helpful and detailed review for future customers!! We're so happy to hear that our team was so professional from start to finish. We will be sure to pass your comments on to Ryan, Brooke, Reggie, Tai, Raoul and the rest of the team. We hope you enjoy your new home! Best, The Olympia Team"
"It's great to hear that the team worked together to make your move a great one! We'll be sure to pass your comments on to them. Thanks for taking the time to review us, and we wish you all the best in your new home. Best, The Olympia Team"
"Thanks so much for your high praise toward our team. We strive to provide as smooth a moving process as possible, and without our stellar crews it simply could not happen. From Edison, Sean, Derrick, Nick and the rest of your Olympia team, we wish you all the best in your new home! Best, The Olympia Team"
"Thank you for the feedback ! We're so happy that Dennis, Derrick and the team were able to make your move a success. Will be sure to pass your feedback on to them. We hope you enjoy your new home! Best, The Olympia Team"
"Thank you for taking the time to review us! We're pleased to hear that you were happy with the crew & will be sure to share your feedback with them! Best, The Olympia Team"
"Thank you for taking the time to share your experience! We're so happy to hear that Carlo and Dennis and the team did a perfect job for you. We wish you all the best in your new home. Best, The Olympia Team"
"Thanks for taking the time to leave such a helpful review for future customers!! We're so happy to hear that our team was so careful and quick from start to finish. We will be sure to pass your comments on to Patrick, Dan and the rest of the team. We hope you enjoy your new home! Best, The Olympia Team"
"Thank you for the high praise! We're really touched by this feedback and will be sure to pass it on to the team. Best, The Olympia Team"
"Hi, we were happy to be of assistance! We're so pleased to hear that our team provided a smooth and professional move for you! Thank you for taking the time to review us. We hope you are enjoying your new home! Best, The Olympia Team"
"Thanks for taking the time to rate your experience with Olympia! We will certainly pass your kind comment on to Ryan and your team. We wish you the best of luck in your new home! Best, The Olympia Team"
"Thanks for the feedback, we're so glad our team made your move a success! We wish you all the best in your new home, thank you for taking the time to review us. Best, The Olympia Team"
"Thanks for sharing your experience!! We're so happy our team was punctual and you had a great experience. We wish you all the best in your new home. Best, The Olympia Team"
"Thanks for taking the time to rate your experience with Olympia!"
"From the company’s perspective, and in reference to the specific points offered up by the client: a) We concur that the sales representative (appropriately) asserted that Olympia moves pianos on a regular basis and maintains the equipment and expertise to do so. b) Despite the fact that we move more than a thousand pianos on an annual basis, the humidifier the client referenced is atypical, and therefore not reflective of a lack of experience. c) The foreman has more than a decade of experience, has moved hundreds of pianos and an exceptional track record. d) There is consensus that the cause of the damage was two screws that had pulled loose from the carpeting on the surface of the piano board (a piece of industry standard piano moving equipment). The screws were not immediately visible to the crew at the time of loading. The client concurs that they made a coverage selection with a full understanding of the implications. The coverage options are mandated by both state and federal regulation and are designed specifically to address a damage claim stemming from human error or equipment failure. Understandably the client was upset with the resolution; given that the settlement does not cover the cost of repairs. This said, the settlement offer was as per the valuation option selected by the client. To be clear, Olympia takes these matters very seriously. Subsequent to the move the client continued to escalate his concerns and spoke with the Claims Manager, The Branch General Manager, The President and then the Founder/CEO of Olympia. During this escalation process, and in a good faith effort, a substantial customer service adjustment was offered to the client. While this settlement would not have covered the entirety of the claim, the company has certainly gone above and beyond it’s legal and contractual obligations in an attempt to resolve this matter."
"Thank you for taking the time to share your feedback on your team! We are lucky to have them and will be sure to pass your feedback on to them. We hope you enjoy your new home! Best, The Olympia Team"
"Thank you for the high praise! We're really touched by this feedback and will be sure to pass it on to the team. We are glad that out tools and tips worked for you. Enjoy the new home. Best, The Olympia Team"
"Thanks for your glowing testimonial! We're so glad to hear that our team did a great job for you. We'll be sure to pass your nice comments on to Ryan, Danny and your team. We hope you enjoy your new home! Best, The Olympia Team"
"Hi [Member Name Removed], we were happy to be of assistance! We will be sure to pass your comments on to your fantastic team. Thank you for taking the time to review us. We hope you are enjoying your new home! Best, The Olympia Team"
"Thank you for sharing your feedback! We're so pleased that we were able to make all your moving and storage easier, it was a pleasure working with you! On behalf of Matthew, Lucie & the rest of the team, we wish you the best of luck in your new home! Best, The Olympia Team"
"We're so pleased to hear that our team provided a smooth and professional move for you! Thank you for taking the time to share your feedback, we will pass on to Matt, Julius & the rest of the team. We hope you enjoy your new home! Best, The Olympia Team"
"Thank you for sharing your feedback! We're so pleased that we were able to make all your moving and storage easier, it was a pleasure working with you! On behalf of Ryan, Amanda & the rest of the team, we wish you the best of luck in your new home! Best, The Olympia Team"
Licensing
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