Flue Tech Inc

Scheduled fireplace insert three times over 6 months. First time canceled due to emergency. Second time canceled same day because did not have the insert (so scheduled work twice without actually having insert)..Today, scheduled for after 2 PM work. No show. No call. No response. If they happen to come, will update review Currently, Flue Tech appears to be just a big joke. Would not trust them to clean my floor, much less fix something that could burn your home down.

Within a week coating peeled off Struggled to get them back recoated Remote start then failed and they came back and fixed it (after several calls) 6 months later remote start mechanism not working again Have given them multiple times for return and they have cancelled x2 and last time didn’t Even show up As a physician used to being exact I’m shocked they are still in business Very disorganized Disappointed can not recommend

It was very nice! They were accommodating, and clean.

They could not schedule the initial appointment until January 6, 2021.

Service Technicians arrived on time and ready to work. Executed the job professionally. Informed me when it was completed as well and cleaned up afterwards.

They answered me right away and were professional with the estimate.

I hired FlueTech to repair my discontinued gas log fireplace based on the good reviews here. I had a completely different experience with them, feeling they were either grossly incompetent, or possibly dishonest (in order to sell a more expensive service). I'm not sure which, but either way I give them an F rating for total failure. They said the PILOT LIGHT didn't go on (it did but they didn't bother to put a match to it as the affixed label clearly states to do), that it would be $1500 to repair IF they could find original manufacturer parts, but they couldn't (working parts are readily available on the Internet from other manufacturers). Their only resolve for me was to put in a new insert at a cost of $10,000-$15,000 with permits. I declined. I recounted the above to a manager who waived the bill for the service call and said he'd look in to my complaint and call me back. Never heard from him again, after almost 3 weeks. I then hired MR. CHIMNEY. Mike was knowledgeable, honest and quickly diagnosed my unit and got it working. It was a simple fix, I just needed a new receiver and remote at a cost of $369. Even though my model is older and discontinued he came prepared with all the parts on his truck. I highly recommend using Mr. Chimney and steering clear of FlueTech.

I contacted Flue Tech to fix the pilot-less feature on my gas logs. I did not use them because I was able to find someone nearer to my location.

I would highly recommend them if you need to get work done. Mike @FlueTech provided exceptional service.

Excellent company. Highly recommend. Very accommodating . Came next day. Honest, friendly . Went above and beyond expectations. Will definitely use again! Thank you!