Schneider Custom Painting

I have used Marc Schneider and his team for every paint project in my home. Marc is very friendly, knowledgable, and punctual. His team is very professional, punctual, and they do a beautiful job! In our dining room we have a few very heavy pieces of furniture and we have a nice hard wood floor in there. They were extremely careful when moving the pieces of furniture so as not to scratch the floor. I have always been more than impressed with Marc and his team! Won't use anyone else!!!

Initially, we were very pleased. They were on schedule, performed quality worked. Very responsive. Unfortunately, we have not been able to get them to return to complete follow up work. They don't return our phone calls, emails, texts, and etc. We now have to find another painter to come and finish their work. Very disappointed. Really liked the owner. Thought he was going to be reliable.

Marc is a very accomplished color consultant with great design sense. He took into account the furnishings I already have, but suggested fresh, current colors that didn't conflict but transformed our home, blending the rooms together while preserving and updating their individuality. I felt confident in his work and comfortable with his knowledgable recommendations right from the beginning, and my husband and I are absolutely delighted with the result. It is like having a brand new home! |His crew always arrived promptly. The room prep was beyond anything I had ever experienced. Everything was covered and protected, even though I don't think I ever saw a stray drop of paint. They taped and repaired every flaw. My walls look better than new construction. They improved everything - really! I even "caught" them caulking the skylights before painting the trim. They were stricter on their own quality control than I knew to be, and went over trouble spots until they were perfect. |One problem I had not thought I could afford to solve was the staircase. The banister, which goes from the bottom to the top of this seven level A-frame house, was scarred, dark, and ugly, and its spindles were too far apart for code. Marc came up with a plan for a simple way to rebuild and paint them that cost around 15% of what I had been quoted, and that brightened and opened up the whole center of the house. |Marc and his crew were lovely, talented, and thoughtful people that I trusted and appreciated having in my home. I will recommend them without hesitation to everyone I know.

Mark Schneider is typically very attentive to his work and inspects it for touchups as if it were his own home; he is very personable and generally easy to work with... however, he failed to address issues noted the day of completion and has not returned phone calls or emails to date. For example, the rear staircase walls had areas that his rollers did not cover, and rather than re-roll the walls he attempted to touch-up the various spots --- given we are using an Eggshell finish, even a day later it left clear 'shine marks'. We can appreciate his attempt at a quick fix, but it didn't work and he needs to address this properly. Mark also stated he would roll paint behind an entertainment unit in our Family Room which he did not, and it is now quite apparent where the old flat paint ends and the new Eggshell begins. (Note that the staircase and Family Room are the only areas we were re-painting in the same color, just different paint type.) Given Mark Schneider has decided to avoid/ignore this issue, we are going to need to incur additional cost with another painter to repair the mess that Mark left us with. If he had taken care of this in a timely manner he would have A/B ratings instead - but as it stands, Mark will not be receiving any more work or referrals from us. We suggest you look elsewhere for a painter.

They were not on Angie's List when I used them but I did suggest that they go. He wasn't familiar with it but he was going to look it up to put something on there. They were really good, their customer service was good and they were fast. They had a very high rating on the Better Business Bureau like an A+. They were friendly and did a really good job. They were really good in terms of price; they were actually almost $1000 less than some of the other guys. I would absolutely use them in future, if needed.