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Rothwell Associates LLC

1.0(
1
)

Basement Remodeling, Kitchen and Bath Remodeling, General Remodeling

About us

General Contractor

Business highlights

21 years of trusted experience

Services we offer

Residential and Commercial GC

Amenities

Free Estimates
Yes

Accepted payment methods

Check

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Todd T.
06/2011
1.0
remodeling, home remodeling, basement remodeling
  + 1 more
Since Amit Shah was making no effort to start the remodel and provided fake progress updates, I was forced to cancel the agreement with him effective 1/20/11. In my request to cancel, I clearly state I will pay for any material purchased. Instead of charging for materials purchased Amit Shah billed $75 hr to acquire and return materials, for a job with no supplied project start date. To “acquire materials” was 6 hours ($450) and to return was 4 hours ($300). Amit Shah charged for work that was never provided, and still has an unpaid balance at the permit office.
Description of Work: Entered in agreement with Amit V. Shah on July 15, 2010 for home remodel. Amit Vinod Shah made multiple claims that the permits for the remodel were filed that were untrue. He stated via email on 7/28/10, that permits were filed and “winding” their way thru the process. Later after I contacted the city to complain about the length of the process, the permits were actually filed on 8/11/10 (application), plans received on 8/16/10. Historical approved it on 8/17/10, paid $10 on 9/1/10. Then the building department did not receive the plans until 9/20/10. Approved on 9/29/10 and still not picked up with a balance of $500 + due. Amit was asked multiple times to provide proof of insurance and sub-contractor insurance to the building manager and never supplied the required documents to begin home remodel; thus never had the intention to conduct any work for which a deposit was paid.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,700
Response from Rothwell Associates LLC
While it is true that the project in question, contracted with the Homeowner, was not performed, the member leaves out many of the details as to why. There is no fraud, lies, incompetence, or unfairness as indicated in the title of Todd's report. If I had no intention of working on the project why would I have applied for a permit and provided the building management at D. Mills, my insurance? Additionally, prior to the start of this project I had custom work commissioned which has since been delivered to the member that he fails to mention. After the permit was approved at the end of September 2010, the member required that the project be completed by October 14th. Quoted directly from an email, he stated that "I have guests arriving on 10/15 and are staying thru 11/3. Then I have a break, but will be entertaining on and off for the holidays and do not want to have an incomplete bathroom during that time. So, my leeway is to either have it completed (partially) between now & 10/14 or completely finished between 11/3 & 11/22 or wait until 1/10 to start." Completing in this time frame was impossible. It was also at this time that we discovered that the member's condo association had not yet approved the work. This application and approval was his responsibility to procure. Once I had provided my information to the management, they required the same of my subcontractors. It is true that my subs did not get the information to me or the building management in a timely manner. However I was told prior to signing the contract for work that approvals were in place at the building management level. Still, on November 5th, 2011 I forwarded new insurance certificates and a sole proprietor letter to the building management. Upon a request from the member to cancel the project a formal cancellation agreement was sent to him on 1/20/2011. He called to ask questions about the charges and once answered deposited the amount refunded without raising further concerns. In January of 2011 I forwarded the member the information for the company that produced his custom furniture pieces. I did not hear back from him or hear that he had not received the same until June/July 2011. At this time I called my vendor and made sure delivery was made. While I am sorry that the member was not happy with the outcome of the project, I feel that it is completely inappropriate to leave out any part of the story that involved his lack of approval from his building, and his time constraints that pushed a project that could have been completed in October into January and finally into cancellation. I have completed many projects ranging from $3,000 to $1,100,000 of scope in the last 8 years in business. I am happy to supply many references of satisfied past customers. I am sorry that this project was cancelled prior to performance, and wish that the issues would have been resolved amicably. The Department of Consumer Affairs found that there was no wrongdoing on the part of my company in their eyes, and that is why no disciplinary action was taken.

    Contact information

    20 Myrtle Ave, Edgewater, NJ 07020

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Basement Remodeling,
    Kitchen and Bath Remodeling,
    General Remodeling

    FAQ

    Rothwell Associates LLC is currently rated 1 overall out of 5.
    Rothwell Associates LLC accepts the following forms of payment: Check
    Yes, Rothwell Associates LLC offers free project estimates.
    Yes, Rothwell Associates LLC offers eco-friendly accreditations.
    No, Rothwell Associates LLC does not offer a senior discount.
    No, Rothwell Associates LLC does not offer emergency services.
    No, Rothwell Associates LLC does not offer warranties.
    Rothwell Associates LLC offers the following services: Residential and Commercial GC

    Contact information

    20 Myrtle Ave, Edgewater, NJ 07020