Very professional sales staff. Willing to negotiate and worked with me to find the right brand and model. Very patient. Delivery was very professional and neat. Great job!
Description of Work: Custom Order of 2 reclining leather sofas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Andrew K.
01/2013
5.0
furniture sales
 + -1 more
They are excellent. They have high quality stuff and good pricing.
Description of Work: I bought a lounge chair. We have previously bought a bed room set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Carol W.
02/2012
5.0
furniture sales
 + -1 more
The saleswoman, Nancy, was helpful without dogging my footsteps. She introduced herself when I walked into the store and let me know she was available to answer questions. She did not follow me around making comments regarding everything I looked at. When I did have a question she answered it without trying to embellish the answer with a sales effort. As a result, after visiting several furniture dealers who were annoying to the point that I could not think, I purchased my sofa at Value City. I will be making more purchases there as soon as I have decided what I will need for my new home. And when I do, I will be sure to deal with Nancy! I did notice several people wandering around the store looking at items without having a salesperson breathing down their necks, so it must be store policy. I just liked Nancy, and enjoyed dealing with her. Delivery was promised for the afternoon of 2/16, and the sofa was delivered on time. The delivery men were fast and efficient. They placed the furniture where I wanted it, removed the protective wrappings, took the wrappings with them and left all within a few minutes. I am more than pleased by the service, the FREE delivery, and the price.
Description of Work: I purchased a sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
CHRIS M.
10/2006
5.0
furniture sales
 + -1 more
The staff at Martin's Furniture was professional and helpful without being overbearing or trying to up-sell us. The selection and prices are pretty good, and they have a wide variety of upholstery styles available. Compared to other stores in the area, I think the variety here is better. Delivery took a while (over 2 months), but unfortunately this seems to be typical for the other furniture stores we purchased from as well.
Description of Work: Purchased 2 chairs and a couch for our study.
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Service Categories
Furniture - Sales
FAQ
VALUE CITY FURNITURE is currently rated 5 overall out of 5.
No, VALUE CITY FURNITURE does not offer free project estimates.
No, VALUE CITY FURNITURE does not offer eco-friendly accreditations.
No, VALUE CITY FURNITURE does not offer a senior discount.
No, VALUE CITY FURNITURE does not offer emergency services.
No, VALUE CITY FURNITURE does not offer warranties.