Visentin Plumbing & Heating

It was perfect. Everything came out great, they did what I asked. They made sure I was happy before they left.

It was excellent! I would recommend them to anyone. They are prompt, they show up when they said they gonna show up and very neat work.

We needed to replace the 29 year old steam boiler in our home. John came to our home to be able to give us an estimate for the work that needed to be done. He then sent us a very neat itemized estimate telling us what he would do and how much it would cost. When it came time to do the work he and his crew were efficient and neat. They even brought space heaters in case we got too cold during the day that the heat was off. John was a pleasure to deal with. He always returned my calls promptly. I would definitely use him again for any plumbing problems that come up.

I have used him for both installations and maintenance and he always does a great job. I would highly recommend john to others.

John Visentin and his team have fixed my furnace a couple of times, as well as a hot water heater and a few other projects. We have used his services in two homes now and he has come through for us consistently for almost ten years.

John responded to my message within an hour on a Saturday afternoon, listened patiently to my concerns and assured me he would call me first thing Monday to come out and take a look at it. He suggested snaking the drain first and if that didn’t work we could take it from there. Sure enough I received a call on Monday as promised and he showed up promptly. Not only was he able to clear the drain and solve the issue as he thought but he took the time to address our concerns with the plumbing in our home. John was very polite and has definitely gained a customer for life. I’ve saved his contact information and will be using him for any plumbing needs moving forward. It’s nice to come across truly genuine people like this that make you feel you are paying for quality work and not getting ripped off for 1/2 a job. Thank you John

John responded to my contact in less than 24 hours which was very reassuring. I decsribed the problem and he told me the part would have to be ordered. I contacted him again to check on the status of part and to schedule a time when he could make the repair. He arrived promptly or eve a little before the scheduled time. It wasn't the part we thought would be the answer. He contacted a plumbing supply place went and picked up the new part and installed it. He then tested it and cleaned everything up. He went above and beyond to fix my problem on a Saturday morning. John is very professional and personable and I have ultimate faith that he will always make sure that any plubing problem I have gets repaired. I have used him several times and would recommend him highly.

Technicians arrived on time, worked carefully, quickly and efficiently. Installation went smoothly and area was left clean and neat. Price was competitive. Would definitely recommend and use again.

Excellent. Super helpful.

I wasnt st home while the work was being done but we sceudule for the work to be done at a special time and he was done way before the time I thought him to complete the job.

They were very good. They were very professional, they know what they are doing and gave me a reasonable price.

John did a great job here overall; he is very responsive to any problem or issue.

My igniter died on a Thursday, they came out on Friday before New Year's weekend. They identified the problem, were able to find the part quickly. I installed it myself but poorly and they came back out on Saturday morning to affix it properly. Definitely will rehire. THANK YOU!!

Every single time it has been awesome.

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Great! John explained carefully what he intended to do, gave me fair price and did the job well.

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I intend to use them in the future, I have a project in mind.

John and his crew were really fantastic when it came to the work to be done. They came on time and were careful to protect furniture and floors. They cleaned up after they left. Prices were right on. Very professional. Will hire them again. My only constructive feedback is: Have someone monitor and answer emails more often. Sometimes was frustrating to not get a faster response via email.

I'd give them A's all around.

The actual plumbing was done competently, but the ordering of the fixtures and fittings was a disaster. We waited a long time, we were not given the discount promised, many of the items did not fit and could not be returned because Visentin had drilled holes in them to install, although they did not fit in the space provided. He just didn't care.

Perfect - good communication - came when they said, fast, cleaned area.

John was excellent. He was on time, took me through the project, and gave me suggestions on ways to save money. I am very pleased with the work that he did.

Very well. John's guys were right on time and got to work. John came by shortly afterward to review what they had done and complete the shower repair. The estimated cost and the actual cost were exactly the same.