Suburban Window Cleaning
About us
Our company is based on the belief that our customer's needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. We are fully insured and bonded. Suburban Window Cleaning is focused on providing high-quality service and customer satisfaction. We will do everything we can to meet your expectation. With a variety of services to choose from, we're sure you'll be happy working with us if you have any questions please feel free to contact us.
Business highlights
25 years of experience
Services we offer
& Pressure Washing., Oxidation Wash Restoration, Residential & Commercial Window Cleaning Services, Reverse Osmosis Method, Traditional Method
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.520 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 25% | ||
| 5% | ||
| 5% | ||
| 0% |
Showing 1-20 of 20 reviews
L G.
Dec 2015
I bought a new house with A LOT of windows. I think over eighty. These guys did a great job. I guess window cleaners can only do a bad or good job. Either they are clean or they aren't. They are nice and clean. Thanks.
Response from Suburban Window Cleaning
"Thank you for a great reviews. Suburban Home Services"
Linda S.
Dec 2015
When they were aware that they would be late they phoned to inform me, like courteous professional often do. Since the big deal only covered 10 double hung windows I paid a little extra for the additional windows and power washing.
Upon arrival, they accessed the job and recommended I have the house power washed. I informed them that I already had an appointment with a different company. They explained the washing solution that would be used on the house would create a film on my windows and the planned cleaning would have been a waste of money. I agreed to their company servicing
both the house and windows. They did such an excellent job of cleaning my house and windows, my neighbors made an
inquiry for their cleaning services. Inspeaking with one of the gentlemen, I was made aware of the many other services
they offered. In all honesty I wish I had hired them to clean my ceramic tiles as well. They will be my one stop shop for future cleanings.
There were two minor issues
(1) They didn?t properly reinstall the screen in one of my Son?s bedroom windows, so the screen fell out and I can?t put it back in because it is an outside mount. ? In their defense I don?t not make them aware of this. I would hope that they would check the operation of any items they reseat. As this is a standard quality control practice.
(2) When they moved my Teak patio table they must have dragged it because one of the legs was pulled out- table legs were not square. I?m am sure this made the table a little weak- wobbly. Since I caught this issue later in the day no real damage was done. I mention it because if he needed help moving anything he should say so instead of risking damaging a client?s merchandise.
Despite these two minor issues, I would not hesitate in hiring them again, they removed all the grunge of the fall and winter?s storms.
Upon arrival, they accessed the job and recommended I have the house power washed. I informed them that I already had an appointment with a different company. They explained the washing solution that would be used on the house would create a film on my windows and the planned cleaning would have been a waste of money. I agreed to their company servicing
both the house and windows. They did such an excellent job of cleaning my house and windows, my neighbors made an
inquiry for their cleaning services. Inspeaking with one of the gentlemen, I was made aware of the many other services
they offered. In all honesty I wish I had hired them to clean my ceramic tiles as well. They will be my one stop shop for future cleanings.
There were two minor issues
(1) They didn?t properly reinstall the screen in one of my Son?s bedroom windows, so the screen fell out and I can?t put it back in because it is an outside mount. ? In their defense I don?t not make them aware of this. I would hope that they would check the operation of any items they reseat. As this is a standard quality control practice.
(2) When they moved my Teak patio table they must have dragged it because one of the legs was pulled out- table legs were not square. I?m am sure this made the table a little weak- wobbly. Since I caught this issue later in the day no real damage was done. I mention it because if he needed help moving anything he should say so instead of risking damaging a client?s merchandise.
Despite these two minor issues, I would not hesitate in hiring them again, they removed all the grunge of the fall and winter?s storms.
Response from Suburban Window Cleaning
"thank you"
PAT C.
Nov 2015
Arrived on time. All windows cleaned beautifully. Takes extra care to make sure everything is done right.
Response from Suburban Window Cleaning
"Thank you very much Happy Holidays~"
Patricia S.
Dec 2014
unknown
Response from Suburban Window Cleaning
"We appreciate your time to write us your review we thank you and please call again. Suburban Home Services"
Patricia M.
Oct 2014
unknown
Response from Suburban Window Cleaning
"We appreciate your time to write us your review we thank you and please call again. Suburban Home Services"
Laurence R.
Oct 2014
unknown
Response from Suburban Window Cleaning
"Thank you for reviews we kindly appreciate it. Suburban Home Services"
Christopher D.
Oct 2014
They were very professional and came over in a timely manner. The service was done as I needed. I had to reschedule at the last minute and they were every kind to accommodate me.
Response from Suburban Window Cleaning
"Thank you for taking your time and give us your review we always try to provide a great service and customer satisfaction is very important to us, please call again thank you Suburban Home Services~"
Aurora H.
Sep 2014
They seemed to do an okay job. The house looks a little brighter overall. They left a couple of marks on the side of the house, but I don't think it was damage.
Response from Suburban Window Cleaning
"Thank you for reviews we kindly appreciate it. Suburban Home Services"
PAT C.
Sep 2014
I purchased a power wash and quot;deal.and quot; Arrived at appointed time and got right to work. Friendly, courteous. As with most houses, there are certain areas that need more attention than others. Took care to give them special attention. After cleaning, took time to walk through job examination with me. Siding is clean and bright .
Window cleaning went the same. Done manually and looks clean/streak-free. Very pleased with both services.
Response from Suburban Window Cleaning
"Thank you for reviews we greatly appreciate it we try our best to provide a great service,Thank you Suburban Home Services"
John F.
Sep 2014
unknown
Response from Suburban Window Cleaning
"Thank you Suburban Home Services"
Ken S.
Aug 2014
Our vinyl siding is about 8 years old, had never been cleaned, suffered several hot, humid summers and three hurricanes. The original color was medium grayish green with white trim, but the weather and time had added a yellowish green tinge. Now the color is back to the original. The job was done and they started putting their equipment away, when I heard the power washer going again. The provider noticed some patches on the north side of the house that were not quite right (I did not notice this). He used another product to correct the problem. I am completely satisfied with this job. The provider mentioned that they clean carpets too - with a hydrogen peroxide based cleaner that dries in two hours. I am planning to hire them for carpet cleaning.
Response from Suburban Window Cleaning
"Thank you for your review we greatly appreciate it, please call us again."
Carol O.
Aug 2014
The work performed was fine but the price was not. The Angie's List deal was $225. Our house was 2700 sq ft instead of the deal limit of 2500 sq ft. The additional surcharge was another $110. Although our square footage was 8% more than the limit, the price increased by 49%! I did not think the increase was reasonable but since I had already purchased the deal and taken the day off from work, I did not cancel. Very disappointed.
Response from Suburban Window Cleaning
"We understand your concern, please not the value of the service was $300.00 reg price, the discounted price was much lower in order to perform the service properly the business had inquired additional expense labor and chemicals, we try to be as fair as we can and always try to provide the best service and quality. Thank you for your business. Suburban Home Services"
Kathleen B.
Jun 2014
Thank you Steve. I really appreciate Suburban accommodating me so quickly. A great job was done and my windows sparkle.
Response from Suburban Window Cleaning
"Thank you for taking time and write a review about our company we strive to be the best. Thank you for your business, please call us again. Suburban Home Services"
Richard K.
Apr 2012
Company did an excellent job. The entire process was handled very professionally.
The work done was super. Will use them for other projects I have.
I was very pleased with them.
The work done was super. Will use them for other projects I have.
I was very pleased with them.
Response from Suburban Window Cleaning
"Member Thank you for taking time and write a review about our company we strive to be the best. Thank you so much for your business, please call us again. Marina R Vladis Suburban Home Services"
Leonard L.
Jan 2012
They showed up just as scheduled and did an excellent job. The carpets never looked better.
Response from Suburban Window Cleaning
"Thank you for your business."
Susan B.
Dec 2010
They were very responsive. They had one person do the whole job. He came out and gave me an estimate. They wanted to reschedule, but I really needed them done. He came out even though he had some personal issues going on.
Response from Suburban Window Cleaning
"Thank you for your business"
Kari J.
Jun 2010
I called and left message which was returned promptly to ask about pricing and to setup the appointment. When the worker arrived, he gave an estimate for cleaning the windows inside and out, along with cleaning the screens. It turns out he did not bring along the window washing equipment and attempted to do it on the first day by hand. The next day he showed up with the equipment and redid the outside of the windows. He next explained that our screens were too dirty and he would not be able to do them for the price quoted. The windows were still very streaked even when he was finished doing them all for the second time. He did not touch the screens, but still charged me the original quoted price which was to include the screens. The bottom line, very unprofessional. He didn't bother giving us a quote for cleaning the grout and needless to say we would have declined at this point.
Response from Suburban Window Cleaning
"Thank you for your report, we at Suburban Window Cleaning try to deliver a great service, I as a owner was not aware of a unsatisfied custumer when after all the jobs complited all custumers do sigh off on the invoice where we ask them if they are satisfied with a job well done the custumer did sigh her signature where she was satisfied with a job, unfortunatly if custumers will not bring their concerns to us we will not know, as this came to my attention technician that has done the job will not be allowed to do any more jobs for Angie's List customers, we at Suburban Window Cleaning trying very hard to be outstanding company and offer only superior service. Marina Raimondo"
Mary M.
Nov 2009
Very reponsive company, via email and phone, pleasant and punctual. One employee showed for a job that ordinarily takes 2 or more people to complete. As a result, the one-day job was a two-day job. But results were good.
Charles W.
Jun 2009
Russell put in a full day cleaning 44 panes for $350. The job was really well-done. I wish I knew about the possibility of an add-on service for windows with aluminum oxidation on them (from the screens over the years). This would have been $100 extra as I understand it. (Though that is the price to come and touch up the problematic ones with the special oxidation remover. Perhaps it is cheaper if included in the job at the outset.) Russell is very affable. His work is excellent. He is sort of an independent contractor to Suburban (Marina and Steve). I was surprised at his talk about people who didn't tip since I hadn't planned to do so. Ultimately he offered to windows not included in the original estimate (4 garage ones and the garage side-door panes) and I gave him a 35 dollar tip. We plan to hire him again in the future.
DONNA E.
Jun 2009
Great experience. No complaints.
Licensing
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FAQ
Suburban Window Cleaning is currently rated 4.5 overall out of 5.
Suburban Window Cleaning accepts the following forms of payment: CreditCard
Yes, Suburban Window Cleaning offers free project estimates.
No, Suburban Window Cleaning does not offer eco-friendly accreditations.
No, Suburban Window Cleaning does not offer a senior discount.
No, Suburban Window Cleaning does not offer emergency services.
No, Suburban Window Cleaning does not offer warranties.